10ZiG Technology Limited ZiGnature Pad 1410 Bedienungsanleitung

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Contents

Zignature Pad Overview .....................................................................................................................................3

Related Publications......................................................................................................................................3

Key Features..................................................................................................................................................3

Requirements................................................................................................................................................4

Software Components...................................................................................................................................4

Box Contents .................................................................................................................................................5

Physical Attributes.........................................................................................................................................5

Document Monitor........................................................................................................................................7

Installation..........................................................................................................................................................9

1. Installing the Software ..............................................................................................................................9

2. Installing the Hardware ...........................................................................................................................12

3. Opening the Document Monitor.............................................................................................................13

4. Connecting to Your ERP System ..............................................................................................................13

Use of VPort and Zignature Pad .......................................................................................................................14

1. Sending a Document to the Zignature Pad .............................................................................................14

2. Controlling the View: Document Monitor...............................................................................................14

3. Signing a Document.................................................................................................................................14

4. Storing the Document .............................................................................................................................15

System Configuration .......................................................................................................................................17

Storage and Backup Options .......................................................................................................................17

Display Options ...........................................................................................................................................20

Signature Options........................................................................................................................................23

Print Options ...............................................................................................................................................25

Advertising Campaign Creation........................................................................................................................29

Preparing a New Commercial......................................................................................................................29

Preparing a List of Commercials..................................................................................................................29

Preparing a Slide Show................................................................................................................................30

Zignature Pad Maintenance .............................................................................................................................31

System Errors and Events............................................................................................................................31

Cleaning Instructions...................................................................................................................................31

Replacing Pen Batteries...............................................................................................................................32

Updating Software ......................................................................................................................................32

Upgrading Firmware....................................................................................................................................32

Upgrading Hardware ...................................................................................................................................33

Maintaining the Storage Areas....................................................................................................................33

Uninstalling the Software Suite...................................................................................................................33

Troubleshooting ...............................................................................................................................................34

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Zignature Pad Overview

Congratulations on your purchase of the 10ZiG Zignature Pad-1400 or 1410. 10ZiG combines

leading edge technology with electronic signature and printing solutions for the business

sector.

The 10ZiG Zignature Pad™-1400/1410 is a front-end, customer-facing paperless printer

deployed at the employee's work station where customers are engaged, when the employee

presents a paper contract and pen to the customer for signing. In the past, a document

would be printed and then signed by a customer; now, it can be printed to the Zignature Pad

as an electronic document that captures electronic signatures.

The device uses advanced security and encryption techniques to store all modifications to

the document as PDFs or TIFFs, with time-stamps, in a tamper-evident environment.

Related Publications

Refer to the following documentation for more information about 10ZiG Zignature Pad-

1400/1410.

10ZiG Setups (PDF document)

Signature Wizard Designer User Guide

LUA Scripting for 10ZiG Zignature Pad-1400/1410

Key Features

Full size, high resolution LCD with 1366x768 pixels (Zignature Pad-1400) and

1280x800 pixels (Zignature Pad-1410)

Electromagnetic digitizer collects 2048 pressure levels for biometric data analysis

High speed USB 2.0 interface

TCP/IP Ethernet interface

Allows reviewing and signing even long documents

Complies with PDF/A standards

Implements RSA 2048-bit encryption

Supports promotional advertising

Functions as a local printer for fast integration

Saves time

Eco-friendly: saves electricity, paper, and ink

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Requirements

PC hardware:

Intel® Pentium® dual core, Atom™, or Core 2 Duo processors, Via and AMD

processors, or better

At least 1 (preferably 2) GB RAM

At least 100MB free disk space for installation

Onboard USB 2.0 high speed port or network connection

Single setup software:

Windows 8, XP SP3, Vista with SP1 or Windows 7 32-bit or 64-bit operating system

.NET Framework v.2.0 (pre-installed in Windows 7)

Administrative privileges for installation

Citrix server software:

Windows 2003 server or Windows 2008 server (32-bit or 64-bit) with Citrix

presentation server v.4.0 or above or XenApp v.5.0 or above

Citrix client software:

A PC or thin client with Windows XP 3 or Windows 7 32- or 64-bit running Citrix

online plug-in or Citrix Receiver

Terminal Services:

Other client-server software

NOTE: Please read the Safety Precautions.

Software Components

The single user software includes these components

VPort, including Document Monitor, VPort Agent, VPortal client, VPort configuration

Virtual printer driver, named 10ZiG Zignature Pad

USB driver (optional when using network link)

VPortal software includes

VPortal Server –Includes PCUPCFTOOL.EXE, which is an administrator tool for

updating client software and configurations, including automatic distribution of

Zignature Pad firmware.

WebVPortal server

NOTE: For a thorough examination of the different installation options, refer to 10ZiG Setups

(PDF document).

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Box Contents

Power adapter

USB cable

Product CD (optional)

Digital pen

This guide

Zignature Pad-1400/1410

Figure 1: Items in box

Before setting up your Zignature Pad, carefully remove the items from the box:

If any items are missing from your package, contact your reseller.

Use only the included AC adapter or an adapter approved for this Zignature Pad.

Physical Attributes

Rear View

Figure 2: Rear view

USB-B

USB-A

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Not in use

DC In port

12VDC

RJ-45

Port 2

RJ-45

Port 1

USB B port

Not in use

Right View

Figure 3: Right view

USB A port

Not in use

Smartcard reader

Not in use

On/Off button

Top View

Figure 4: Top view

Pen holder

LCD display

Zignature Pad frame

White LED activity indicator

Wireless pen

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Blue LED activity indicator

USB connection

Document Monitor

The Document Monitor on your computer allows you to manipulate the document in a

number of ways: saving, printing, changing the display, setting areas to sign, etc.

Below is a description of each of the buttons.

Action

Document

Monitor

Toolbar

Description

Effect on

Zignature

Pad

Archive document

Close the document and store it (see

Closing the Document)

Closes the

document

Print last un/signed

document

Print the currently displayed unsigned

document or the most recent signed

document to the printer defined in

the Quick Print Document tab

Displays a

document

Set

portrait/landscape

mode

Change the page orientation

None

Previous/Next page

Move to previous or next page

(Page Up and Page Down keys on

your keyboard also work when the

Document Manager is in focus)

Moves

[X] of 1

Jump to a particular page

Jumps

Zoom out

Zoom in

Change the zoom level out or in, or

type an exact zoom percentage

None

Fit page/width

Adjust the display so the page fits

exactly in the Document Monitor

window, or so the width of the page

fits the width of the Document

Monitor window (without regard to

the length of the page)

None

Signature wizard on-

the-fly

Define the exact spot requiring a

signature (active when a document is

displayed on the Zignature Pad) and

press Play (see Defining a Signature

Area)

A red box

appears when

Play is pressed

Index of

commercials/slide

shows

Open lists of commercials and slide

shows (active when no document is

displayed on the Zignature Pad)

None

Custom Actions

button

Can call an external application upon

request to 10ZiG

None

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Action

Document

Monitor

Toolbar

Description

Effect on

Zignature

Pad

Edit configuration

Edit the VPort configuration settings

None until

changes are

applied

If some of these buttons are not visible, they may be hidden. To show them, see Customizing

the Document Monitor Toolbar.

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Installation

For a thorough examination of the different installation options, refer to 10ZiG Setups (PDF

document).

1. Installing the Software

The Zignature Pad software includes these installations:

VPort installation:

oSingle user

oCitrix server for different Citrix versions

oCitrix client

oTerminal Services (for the server)

WebVPortal installation

VPortal server installation (required for integration with Terminal Services)

Firmware update utility (supplied separately)

NOTE: For a thorough examination of the different installation options, refer to 10ZiG Setups

(PDF document).

If you are still not sure what software to install, contact your authorized Zignature Pad

service representative.

To update your software, see Updating Software on page 32.

VPort Single User Setup

The VPort setup described here is applicable for single user installations.

1. Run the setup wizard:

If you have an installation CD, insert it into your computer’s CD-ROM drive. (If

the setup program does not start automatically, run it by double-clicking

setup.exe from the CD.) Select the single user installation type from the list of

options.

If you have an installation ZIP file, unzip it and run setup.exe. The wizard for

VPort single user starts.

2. If the current user has no administrative privileges, the setup prompts for the

administrator’s user name and password.

These are the installation steps:

1. Installing software

2. Installing hardware

3. Opening the Document Monitor

4. Connecting to ERP (optional)

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3. Follow the steps in the wizard (reading and agreeing to the EULA agreement,

defining the path, etc.).

4. Define VPortal Server IP address dialog prompts you to enter the IP address and

port of your VPortal server (see VPortal installation). If you don't need or know the

IP address at this stage, you can define it later (click the Define later button). The

VPortal Server is not normally used for small installations.

5. The Define data folders dialog prompts you to define folders for documents:

input –for documents you bring in to the Zignature Pad

output –for signed documents

backup folders –for additional copies of the input and output documents

the Advertisement Box folder –for commercials

A default location for these folders is suggested. The folders must have read/write

file access enabled for all users.

6. When prompted, choose between the USB and network connections (see below).

7. Click Save. If you selected USB in the previous step, you will be prompted to connect

the Zignature Pad to the computer (see 2. Installing the Hardware).

8. If Start 10ZiG VPort is selected, when you exit the installation, the Zignature Pad

software tries to establish a connection with the Zignature Pad.

9. The VPort Agent icon in the Windows notification area shows the current

connection status. Right click the Zignature Pad Agent icon and select Configure.

Click the Quick Print Document tab and select the printer installed in Windows

where you want documents printed out (for example, via auto-print or last

un/signed document).

If you are setting up Zignature Pad for a network:

1. Define an IP address for the Zignature Pad. It is highly recommended that this be a

static address.

2. Connect the Zignature Pad via USB to any computer on the network, such as an

administrator computer.

3. In the Windows notification area, right click the VPort Agent tab and select

Configure. In the Network Connection tab, ensure that Use Network connection to

10ZiG Zignature Pad is not selected. If you made a change, click Apply.

4. In the Windows notification area, right click the VPort Agent tab and select Network

Discovery. The VPort Device Manager opens. In the Auto Discovery tab, view the

Zignature Pad settings. Click Settings:

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