Actall PALS 9K Bedienungsanleitung

PALS 9K | Crisis Controller User Manual

Version 4.08

www.actall.com

Controller©™ is a registered trademark of Actall Corporation. (U.S.

Patent No.: 5,708,417) MicrosoftP®P and WindowsP®P are registered

trademarks of MicrosoftP®P Corporation. Crisis Controller©™P Version

5.00 software and documentation developed by Actall Corporation®,

Denver, Colorado. (TUwww.actall.comUT) This manual is subject to

change and may not be reproduced in any way or form, electronic or

mechanical.

Software License Agreement:

The use of this software product is limited to the terms and conditions

below. Use by the purchaser of Crisis Controller©™ Alarm Monitoring

software indicates acceptance of these terms.

Grant of Rights:

This software may only be used on the computers for which it is licensed.

This license may not be transferred from its original site. You may not

copy or otherwise distribute this software, except to make a backup

copy. You may not modify, alter, or transfer the software in any way.

Limitation of Liability:

Licensor shall not be liable for any claim or demand by Licensee for

damages of any kind, including, but not limited to special, general,

incidental, direct or consequential dam-ages, for loss of business

prots, business interruption, loss of business information, or any other

pecuniary loss arising out of the subject matter of this agreement Some

jurisdictions do not allow excluding or limiting implied warranties or

limiting liability or consequential damages, and some jurisdictions have

special statutory consumer protection provisions that may supersede

this limitation. As a result, this limitation of liability may not apply to you

if prohibited by the laws of your jurisdiction.

General:

Any violation of this Agreement is subject to criminal and civil prosecution.

If any provision is found to be unlawful, void, or unenforceable, then that

provision shall be severed from this Agreement and will not aect the

validity and enforceability of any of the remaining provisions. The laws of

the State of Colorado shall govern this Agreement.

Inquiries should be

directed to:

Actall Corporation

2017 Curtis Street

Denver, CO 80205

Phone:

303-226-4799

Toll-free:

1-800-598-1745

For technical support,

please call us direct

during regular

business hours

(Monday through

Friday, 8:00 a.m. to

5:00 p.m. Mountain

Standard Time) or

Emai us 24/7.

303-226-4799

[email protected]

IMPORTANT!

SOFTWARE REGISTRATION CARD MUST BE FILLED OUT

Please fill out and return the attached Software Registration Card.

Actall®Corp. Technical Support needs the information on this card to verify

authenticity of requests for service and to be able to provide timely and

accurate technical assistance to our customers.

In addition, it is in the customer’s interests for Actall®to have a duplicate

record of software serial numbers and Hardware Key codes. It also protects the

customer if questions of software licensing arise. Additional information, such

as computer type, operating system, and general application information can

save a great deal of valuable time in troubleshooting and responding to

customer needs.

How to Use This Manual

This manual is organized in accordance to the menus and submenus in the Crisis

Controller software. If you are viewing this document electronically, hyperlinks are

available from the Table of Contents menu directly into the various subject areas.

Screen xhots from the software have been made available, although it is most

effective to launch Crisis Controller and access the appropriate screen as you are

referencing that section of the manual.

When particular attention needs to be called to a point, or an item of note is

mentioned, you will notice this symbol in the left hand margin:

The following text example will be found throughout this manual. It identifies the

appropriate menu path to select when accesing the subject area in the manual. The

example below shows the path required to arrive at the Map Layout section. Select

Configuration from the root menu, then choose Maps, and finally Map Layout.

Configuration > Maps > Map Layout

PASSWORD SAFEGUARD

WARNING!

Please note that factory passwords for the Supervisor, Operator, and

Administrator are shown on the initial password screen for the purpose of

system setup only. For proper security, passwords should be immediately

changed. If a hard copy is necessary for future reference it should be

stored in a secure location.

Table of Contents

BEFORE PROGRAMMING .......................................................... I

QUICK REFERENCE ................................................................. II

Software Installation ............................................................. II

User Login ........................................................................... II

Add An RF Receiver.............................................................. II

Add An RF Transmitter Template ............................................ II

Add A Pager Service ............................................................ III

Add A Pager ....................................................................... III

Setup An Account ................................................................ III

Add An RF Transmitter ......................................................... IV

Add An RF Repeater ............................................................ IV

Add An RF Locator................................................................ V

Add People To The PALS©® System ........................................ V

Add A PMT ......................................................................... VI

Add An IRT Locator.............................................................. VI

Testing IRT Locators With The IRT Test Unit .......................... VI

HOW TO START THE PROGRAM ............................................... 1

How To Login To The System................................................. 1

Auto Start ............................................................................ 1

PRIMARY USER TASKS ............................................................ 3

ADMIN .................................................................................... 4

OPERATORS ........................................................................... 6

SUPERVISORS ........................................................................ 6

Primary Supervisors Tasks .................................................... 6

Adding A User ...................................................................... 9

RECEIVERS............................................................................11

Adding/Changing a Receiver .................................................11

Inovonics Tab .....................................................................12

Notes Tab...........................................................................13

PAGER SERVICES ..................................................................14

Adding/Changing A Pager Service .........................................14

PAGERS.................................................................................17

Adding/Changing a Pager .....................................................17

SYSTEM PAGING ....................................................................19

INTERCOM SYSTEMS..............................................................20

Adding/Changing An Intercom System....................................20

INTERCOM STATIONS.............................................................22

Adding/Changing An Intercom Station ....................................22

RELAY CARDS (SIO32 MODULE) ..............................................24

Adding/Changing A Relay Card .............................................24

MAPS.....................................................................................26

Adding/Changing Maps.........................................................26

Map Layout .........................................................................28

Map Editing ........................................................................29

Adding A Sub-Map ...........................................................30

Map Exclusions ...................................................................31

PERSONAL MOBILE TRANSMITTER (PMT) ................................32

Adding/Changing PMT Users.................................................32

Adding/Changing A PMT.......................................................33

PMT Options Tab.............................................................34

Alarm Action Tab .............................................................37

Notes Tab.......................................................................39

Programming PMTs..............................................................40

PAGE ON PMT ALARM.............................................................42

GUARD ROUTES .....................................................................43

IRT LOCATORS.......................................................................45

Adding/Changing IRT Locators ..............................................45

Contact Output Tab..........................................................47

IRT Locator Test Unit ...........................................................48

Programming IRT..................................................................48

TRANSMITTER TEMPLATES.....................................................48

Adding/Changing Transmitter Templates ................................49

Alarm Action Tab .............................................................51

Notes Tab.......................................................................54

ACCOUNTS ............................................................................55

Adding/Changing Accounts ...................................................55

General Tab........................................................................56

Transmitters Tab .................................................................56

Adding A New Transmitter ....................................................57

General Tab....................................................................57

Alarm Action Tab .............................................................60

Notes Tab.......................................................................62

Adding/Changing A Transmitter .............................................63

Programming a Transmitter...................................................64

SIO32 Inputs Tab ..........................................................66

General Tab....................................................................66

Alarm Action Tab .............................................................68

Paging Tab .........................................................................71

Notes Tab...........................................................................71

REPEATERS ...........................................................................72

Adding/Changing a Repeater.................................................72

General Tab....................................................................73

Alarm Action Tab .............................................................75

RF LOCATORS........................................................................78

Adding/Changing an RF Locator ............................................78

General Tab....................................................................79

Alarm Action Tab .............................................................81

ACTION TAKEN/NOTES LIST....................................................84

DAY/NIGHT MODE...................................................................85

TRANSMITTER GROUPS..........................................................86

GLOBAL IGNORES/NETWORK..................................................87

SERIAL I/O .............................................................................88

PRINTER LOGGING.................................................................89

REPORTS...............................................................................90

Event History ......................................................................91

Account List........................................................................92

IR Location List ...................................................................92

PMTs, Detail/Summary .........................................................92

Receiver List.......................................................................92

Repeater List ......................................................................92

Transmitters, Detail/Summary ...............................................92

UTILITIES...............................................................................93

Serial Port Usage ................................................................93

Terminal Emulator ...............................................................94

Network Information.............................................................95

TEST MODE............................................................................96

ALARM MONITORING ..............................................................98

What the system does when there is an alarm .........................98

Send Alarm Message To User ...........................................98

Activate Pagers ...............................................................98

Activate Relay outputs .....................................................98

What the User does when there is an alarm ............................98

How to Acknowledge alarms..................................................99

More info Button..............................................................99

Select the Acknowledge button..........................................99

Response Options .......................................................100

Verify proper response ...................................................100

Send Page....................................................................100

Reset Alarm..................................................................101

CONTROL BUTTONS .............................................................102

Start Alarm Monitoring ....................................................... 102

Edit Map....................................................................... 102

Serial Port Usage ..........................................................102

Terminal Emulator .........................................................102

CONTROL BUTTONS .............................................................103

Stop Alarm Monitoring........................................................ 103

Send Page....................................................................103

Day/Night Mode.............................................................104

Transmitter groups ........................................................104

Zoom In........................................................................ 104

Zoom Out ..................................................................... 104

Tab Options ......................................................................106

Alarm Information Tab....................................................106

Transmitter Status Tab...................................................106

Input Status Tab............................................................ 107

Tracking Tab.................................................................107

System Messages Tab ...................................................107

Pager Messages Tab .....................................................107

Dialer Messages Tab .....................................................108

ALARM MONITORING WINDOW ..............................................109

Controls On Alarm Monitoring Window .................................109

Alarm Monitoring Window Response Buttons.........................110

Acknowledge.................................................................110

Reset alarm ..................................................................110

More info ......................................................................111

Print item......................................................................111

Print list .......................................................................112

MAINTAINING THE CRISIS CONTROLLER©™ ............................113

Troubleshooting ................................................................113

Transmitter Problems.....................................................113

Receiver / Repeater Problems.........................................113

Communications Problems..............................................113

IRTs............................................................................. 113

PMTs ...........................................................................114

Before Programming

The Crisis Controller©™ system programmer should have as much information as

possible about the system:

• What kind of protection is the system offering?

• Will alarms come from fixed stations and/or from mobile personnel?

• Is staff tracking or guard tour monitoring required?

• What different types of transmitters are being used?

• What special considerations apply to this project/site?

• Will the maps of the site be required to appear on the alarm-monitoring

screen?

• Are automatic arming modes needed?

• Is there a preliminary list of users and passwords?

• Are pager services and central station services designated?

• Will the end user perform routine programming tasks after the system is

installed, i.e. programming transmitters, adding users, defining pagers

and transmitter groups?

• What types of responses/outputs are required?

• Is a pocket pager required or a part of the system? If so, what pager

services will the end user utilize? What types of pocket pagers are being

used with the system?

• Is there a phone list?

• Is there a list of response teams/authorities?

• Will there be local alarms and outputs (i.e. bells, lights, door control,

CCTV interfaces, intercoms, PLCs, card access, etc.)?

Quick Reference

Software Installation

• Insert the CD into the Disc drive

• From the Run command, type d:\setup where d is the letter of the

diskette drive

User Login

[See page 1 How To Login To The System for detailed information.]

• Select Login/Logout from the menu bar

• Select appropriate User Name from the drop down list

• Enter password

Add An RF Receiver

[See page 12 Adding/Changing a Receiver for detailed information.]

• Select Configuration > Receivers...

• Select Insert

• Enter a receiver Name (i.e. Actall Receiver)

• Leave Enabled checked

• Select a communications Port (default is COM1)

• Select OK

• Select Close

Add An RF Transmitter Template

This step requires Add a Wireless RF Receiver to be used first.

[See page 51 Adding/Changing Transmitter Templates for detailed information.]

• Select Configuration > Program > Transmitter Templates...

• Select Insert

• Enter a Transmitter Name

• Enter a Short Name

• Select the Default Receiver assigned to this wireless transmitter

template

• Depending on the type of transmitter and the application, changes may

be made to the configuration in the General and the Alarm Action tabs

• Select OK

• Select Close

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