ACTICHECK THE ASSURE Bedienungsanleitung

Life saving

wristband

User guide

W e lco m e to y o u r Assure.

At Actich e ck w e cre ate d th e Assure to be a p e rs o n al m o n ito r an d ale rt s y s te m ,an d

h e lp p e o p le liv e life w ith co n fide n ce .

T h e Assure is a s im p le to u s e w ris tban d cre ate d fo r an y o n e w h o s p e n ds a

s ig n ifican t am o u n t o f tim e alo n e ;s o lo s e n io rs ,lo n e w o rk e rs ,s o lo s p o rts p e o p le an d

th o s e w ith a co n ditio n th at m ig h t m ak e th e m v u ln e rable .

W e de s ig n e d th e Assure to be w ate rp ro o f an d to h av e a o n e y e ar batte ry life s o it

can be w o rn all th e tim e ,as y o u n e v e r k n o w w h e n y o u ’ll n e e d it.T h e Assure s y s te m

g iv e s y o u an aw ard-w in n in g ,co m fo rtable s m artban d th at co n n e cts y o u to ch o s e n

fam ily ,frie n ds an d n e ig h bo u r s -ju s t w h e n y o u n e e d it.

T h e Assure ban d lin k s to a bas e s tatio n to g iv e re s ilie n t h o m e & g arde n co v e rag e an d

can lin k to a s m artp h o n e ap p s o y o u can h av e co v e rag e w h e re v e r y o u h av e a s ig n al.

W e h av e bu ilt a g re at co m bin atio n o f w ay s to call fo r h e lp .As im p le s q u e e z e w ill

s e n d an SO S,bu t w e are als o lis te n in g fo r s e v e re falls an d h av e o u r u n iq u e w e lln e s s

ch e ck -in s w h e re y o u s e t th e tim e s o f day y o u ’d lik e th e ban d to bu z z an d s im p ly by

p re s s in g a s in g le bu tto n co n firm y o u do n ’t n e e d h e lp .

Ple as e tak e th e tim e to re ad th e re s t o f th is g u ide as it w ill h e lp y o u to m ak e th e

m o s t o f y o u r Assure s y s te m

W e h o p e th e Assure h e lp s y o u liv e w ith co n fide n ce .

K arl G ibbs

Founder

C o n te n ts

T h e Assure ban d an d bas e 5

Ho w th e Assure calls fo r h e lp 6

Pre -ale rt ch e ck s 9

Se ttin g u p y o u r s y s te m 12

M an ag in g y o u r Assure s y s te m 2 0

Fittin g y o u r Assure ban d 2 2

Go An y w h e re -th e s m artp h o n e ap p s 2 4

T ro u ble s h o o tin g 30

C u s to m e r s e rv ice 33

T h e Assure ban d

T h e Assure ban d is de s ig n e d to be w o rn all th e tim e an d fit w ith a m o de rn life s ty le .

T h e ban d is m ade fro m m e dical g rade s ilico n e an d s h o u ld be w o rn as s n u g ly as

is co m fo r table .T h e ban d carrie s a ‘p u ck ’w h ich is m o n ito r in g fo r activ ity ,s ig n s o f

a s e v e re fall an d w h e th e r it is be in g w o r n .T h e p u ck h as e as y to p re s s bu tto n s o n

e ith e r s ide .Pre s s in g bo th bu tto n s w ith a s im p le s q u e e z e in itiate s a call fo r h e lp

w h ils t m in im is in g fals e alarm s .T o co n firm y o u are O K ju s t p re s s a s in g le bu tto n .

T h e Assure ban d is co m fo rtable to w e ar,w ate rp ro o f an d h as a o n e y e ar batte ry life

– o n ce y o u p u t it o n th e re is n o re as o n to tak e it o ff.

T h e Assure ban d can als o lin k th ro u g h a s m artp h o n e ap p (s e e p ag e 2 4).Ho w e v e r

s m ar tp h o n e s s h o u ld n o t be u s e d in p lace o f a bas e in a fix e d lo catio n as th e ir

co v e rag e is le s s re liable

T h e Assure bas e

T h e Assure bas e p as s e s m e s s ag e s fro m y o u r ban d to th e Actich e ck s e rv e r an d h as

e x ce lle n t h o m e an d g arde n co v e rag e .It h as be e n de s ig n e d fo r re liability ,s im p licity

an d e le g an ce .

W ith y o u r Assure s y s te m y o u w ill als o fin d

1x In te r n e t cable

1x Po w e r/ch ar g in g cable

1x W all p lu g (in te rn atio n al)

1x U s e r G u ide (th is !)

3x Re s p o n de r in v itatio n s

Ho w th e Assure calls fo r h e lp

Yo u r Assure h as th re e ale r t trig g e rs an d tw o

w arn in g n o tificatio n s .

SO S calls

T h is is w h e n th e u s e r in itiate s th e ale rt w ith

a s im p le s q u e e z e o f th e ban d.

T h e s q u e e z e

Place a th u m bo n a bu tto n o n o n e s ide an d

fo re fin g e r o n th e o th e r an d g e n tly s q u e e z e

to g e th e r u n til y o u are aw are o f a click .T h e

ban d w ill co n fir m th e ale rt w ith a dis cre te

bu z z .

Fall m o n ito r

T h e Assure s y s te m can be s e t to lis te n fo r

s ig n s o f a s e v e re fall w h ich m e an s if w e

de te ct an im p act fo llo w e d by v e ry lo w le v e ls

o f m o v e m e n t w e w ill s tart th e p re -ale rt

ch e ck s (s e e p ag e 9)

C h o o s e tim e s du rin g th e day fo r th e ban d to bu z z (if it is be in g w o rn ).T h e w e are r

ack n o w le dg e s th e y are O K by p re s s in g a s in g le bu tto n o n th e ban d.If th e bu z z

g o e s u n ak n o w le dg e d w e w ill try tw ice m o re o v e r a fo u r m in u te p e rio d be fo re

trig g e rin g th e p re -ale rt ch e ck s .

IMPO RT AN T :T h is fu n ctio n can o n ly w o rk w h e n th e ban d h as co n n e ctiv ity th ro u g h

a bas e s tatio n o r s m artp h o n e an d s h o u ld n o t be u s e d as th e s o le m e ch an is m fo r

re m e m be rin g m e dicin e s .Aw e lln e s s ch e ck -in s h o u ld be s ch e du le d at le as t 2 0

m in u te s be fo re th e fir s t tim e it is du e ,an d w h ile th e ban d can be s e t to bu z z m o re

th an o n ce a day th e s tate d o n e y e ar batte ry life m ay be re du ce d.

T h e Assure s y s te m als o h as tw o w ar n in g n o tificatio n s th at g e n e rate e m ails to

s e le cte d re s p o n de rs .

T h e Assure bas e re p o rts its te m p e ratu re at re g u lar in te rv als .If y o u p o s itio n it

s o m e w h e re w h ich is re p re s e n tativ e o f th e g e n e ral h o u s e h o ld te m p e ratu re an d te ll

u s w h ich h o u r s are im p o rtan t to y o u w e w ill s e n d an e m ail if th e w e are r is at h o m e

bu t th e te m p e ratu re is be lo w th e s e t co m fo rt z o n e .

Yo u can als o tu r n o n th e ‘Fro s t p ro te ctio n ale rt’w h ich w ill e m ail an y o n e au th o ris e d

as an adm in is trato r to le t th e m k n o w th e bu ildin g is in dan g e r,w h e th e r o r n o t th e

w e are r is at h o m e .

T h e Assure bas e s e n ds a m e s s ag e e v e ry 15 m in u te s h o w e v e r if th e re is a p o w e r cu t,

in te rn e t o u tag e o r an accide n tal u n p lu g g in g an d w e do n ’t h e ar fro m th e bas e fo r

45 m in u te s w e w ill e m ail all adm in is trato rs to le t th e m k n o w .

If y o u h av e a ce llu lar bas e th e re is a 48 h o u r back u p batte ry w h ich s ig n ifican tly

re du ce s th e lik e lih o o d o f lo s t co n n e ctio n s .

Wellness check-Ins: Unresponsive alert

Cold at home alert

Lost connection alert

Pre -ale rt ch e ck s

T h e Assure s y s te m g iv e s y o u tw o o p p o rtu n itie s to can ce l th e ale rt;if y o u do n o t

re s p o n d to e ith e r th e fu ll ale rt is in itiate d.

Ban d bu z z

W h e n e v e r th e ban d bu z z e s th is is co n fir m atio n th at an ale rt is abo u t to s tart an d

an in v itatio n fo r y o u to p re s s a s in g le bu tto n to co n firm y o u do n o t n e e d h e lp .If

y o u do n ‘t p re s s a s in g le bu tto n w ith in aro u n d 8 s e co n ds th e re w ill be an au to m ate d

ch e ck call.If it is p ro g ram m e d to ,th e bas e w ill als o s o u n d as an o th e r in dicato r th at

an ale rt s e q u e n ce is in p ro ce s s .

How to press a single button with your thumb.

Au to m ate d ch e ck call

The phone number linked with the Assure base will be called and a voice

message will prompt you to press ‘1’ on your telephone keypad or to say

‘cancel’ if you do NOT need help.

If the band is connected via the smartphone app we will call the smartphone.

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