ADIC Scalar 100 Bedienungsanleitung

SNC™ 5101

for the Scalar ®100

User Manual

ADIC • 10 BROWN ROAD • ITHACA, NEW YORK, USA • 1-607-241-4800

ADIC • 11431 WILLOWS ROAD, NE • REDMOND, WASHINGTON, USA • 1-800-336-1233

ADIC • 10949 EAST PEAKVIEW AVENUE • ENGLEWOOD, COLORADO, USA • 1-800-827-3822

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without prior written permission of ADIC Europe, ZAC des Basses Auges, 1 rue Alfred de Vigny, 78112

Fourqueux, FRANCE.

ADIC Europe assumes no responsibility for any errors that may appear in this document, and retains the right

to make changes to these specifications and descriptions at any time, without notice.

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ADIC Europe makes no representation or warranty with respect to the contents of this document and

specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further,

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for identification or exemplary purposes, any omissions are made unintentionally.

ADIC and ADIC Europe are trademarks of Advanced Digital Information Corporation.

Advanced Digital Information Corporation ADIC Europe ADIC/GRAU Storage Systems GmbH

Tel.: +1 303-705-3900 (USA) ZAC des Basses Auges Eschenstraße 3

Fax: +1 303-792-2465 (USA) 1, rue Alfred de Vigny D-89558 Böhmenkirch, Germany

Customer Assistance: 1-800-827-3822 78112 Fourqueux, France Tel:+00.800.9999.3822

World Wide Web: http://www.adic.com Tel.: +33.1.3087.5300

Fax: +33.1.3087.5301

Document number: 62-0197-01

Rev A

page iii

Table of Contents

List of Figures..................................................................................................... ix

List of Tables..................................................................................................... xiii

Notices................................................................................................................... 1

ADIC Limited Product Warranty .......................................................................1

ADIC End User License Agreement ..................................................................2

Safety Notices.....................................................................................................5

Safety Inspection............................................................................................ 6

How to Power Down the SNC....................................................................... 6

Environmental Notices and Statements..............................................................6

Regulatory Notices .............................................................................................7

SNC CE Notice .............................................................................................. 7

U.S. Government Rights Restricted....................................................................8

Technical Assistance...........................................................................................8

Documentation....................................................................................................8

Chapter 1: Introduction ......................................................................................9

Overview.............................................................................................................9

Configuration Support ......................................................................................10

Address Mapping......................................................................................... 10

Interface Protocol Awareness ...................................................................... 10

ADIC Management Console........................................................................ 10

Access Security Capabilities........................................................................ 11

Scalar Firewall Manager Option.................................................................. 11

Channel Zoning............................................................................................ 11

Data Mover Module..................................................................................... 12

Hardware Product Description and Features....................................................12

Fibre Channel Interfaces.............................................................................. 12

Ultra2 SCSI I/O Interfaces........................................................................... 13

Ethernet........................................................................................................ 14

Service Port.................................................................................................. 14

LED Indicators............................................................................................. 14

Supported Platforms .........................................................................................15

Supported Devices............................................................................................16

Operating Specifications...................................................................................16

Operating Environment................................................................................ 16

Power Consumption..................................................................................... 16

page iv Table of Contents

Introduction to the ADIC Management Console..............................................17

Client/Server Model .................................................................................... 17

Agent............................................................................................................ 17

Server ........................................................................................................... 17

Client............................................................................................................ 18

Features.............................................................................................................18

SNMP........................................................................................................... 18

SNMP Community Support......................................................................... 19

Security ........................................................................................................ 19

SAN Access Control.................................................................................... 19

Host Registration Service............................................................................. 20

Saved Views................................................................................................. 20

Network Discovery ...................................................................................... 20

Configuration Options.................................................................................. 20

Software Updates......................................................................................... 20

Event Logging.............................................................................................. 21

Health Checks .............................................................................................. 21

Views............................................................................................................ 21

Heartbeat...................................................................................................... 22

Chapter 2: Installation ......................................................................................23

Pre-installation Checklist..................................................................................23

Installation Checklist ........................................................................................26

Library and Controller Cabling to Drives.................................................... 28

Post-installation Checklist ................................................................................35

Other Installation Issues....................................................................................36

Host Bus Adapter Setup............................................................................... 36

Installing the SAN Explorer and Host Registration Service........................ 37

Power-Up and Boot Sequence Guidelines................................................... 38

Install the ADIC Management Console Software........................................ 38

Installation Requirements............................................................................. 39

Installing the Software on Windows NT/Windows 2000............................ 39

Startup and Configuration............................................................................ 40

Chapter 3: Using the ADIC Management Console ........................................43

Starting the ADIC Management Console.........................................................43

Tree View .........................................................................................................45

Fibre Channel Port Modes and Connection Options.................................... 47

File Menu Group...............................................................................................52

Save Current View....................................................................................... 52

Save Current View as................................................................................... 53

Open a Previous View.................................................................................. 53

Exit............................................................................................................... 54

View Menu Group............................................................................................55

page v

Table of Contents

SNC 5101 Front Panel ................................................................................. 55

Refresh SNC 5101 Data............................................................................... 55

Admin Menu Group..........................................................................................56

Connect to Server ........................................................................................ 57

Logon .......................................................................................................... 57

Change Password......................................................................................... 57

Logoff........................................................................................................... 58

Add New User.............................................................................................. 58

Remove User................................................................................................ 59

If You Lose the Password............................................................................ 60

Tools Menu Group............................................................................................60

Discover Net................................................................................................. 60

Connect ........................................................................................................ 61

Disconnect.................................................................................................... 62

Health Check................................................................................................ 63

Events........................................................................................................... 65

Save SNC 5101 Configuration..................................................................... 70

Load SNC 5101 Configuration .................................................................... 71

Controls Menu Group.......................................................................................72

Feature Enable.............................................................................................. 73

Feature Enable: Scalar Firewall Manager.................................................... 73

Feature Enable: Data Mover Module........................................................... 74

Access Options............................................................................................. 74

Access Options: Channel Zoning................................................................. 74

Access Options: Scalar Firewall Manager................................................... 76

SNMP Community Strings .......................................................................... 79

SCSI Channel............................................................................................... 79

Fibre Channel............................................................................................... 82

Device Mapping........................................................................................... 84

Pre-Assigning Device Numbers................................................................... 87

Update Firmware.......................................................................................... 90

Restart SNC 5101......................................................................................... 91

Identify SNC 5101 ....................................................................................... 92

Remote Events and Notifications .....................................................................92

Event Logging and Viewing ........................................................................ 92

Events and Traps.......................................................................................... 94

Heartbeats..................................................................................................... 94

Health Check................................................................................................ 95

Health Check Level Control......................................................................... 96

Health Check Interval .................................................................................. 98

Performance Impact of Health Checks ........................................................ 98

Chapter 4: Scalar Firewall Manager ...............................................................99

Introduction to Scalar Firewall Manager..........................................................99

Host Registration ............................................................................................100

page vi Table of Contents

Installing the Host Registration Service..................................................... 100

Installing Scalar Firewall Manager.................................................................101

Installation Instructions.............................................................................. 102

Installation Steps for a New SNC .............................................................. 102

Installation Steps for an Existing SNC....................................................... 109

Entering Host Parameters ...............................................................................114

Changing Access Permissions........................................................................116

Determining LUN Assignments .....................................................................117

Adding and Removing Hosts..........................................................................118

Adding a Host to the SAN Configuration.................................................. 118

Combining SFM with Channel Zoning ..........................................................120

Chapter 5: Maintenance Action Plans ...........................................................121

Service Reference Table ............................................................................ 122

Start MAP .......................................................................................................129

Event Code or Obvious Symptom.............................................................. 129

Visually Inspect LEDs ............................................................................... 129

Check for Problems on Attached SCSI Devices........................................ 129

Check FC Host Versions............................................................................ 129

Check SNC Product Versions.................................................................... 130

Check Event Log........................................................................................ 130

Quick Component Check........................................................................... 131

Perform Health Check................................................................................ 131

Check the Host Event Log ......................................................................... 131

Database Full MAP.........................................................................................131

Device Access MAP.......................................................................................132

Check Fibre Channel Port Status ............................................................... 133

Check SCSI Channel Devices.................................................................... 133

Check Channel Zoning Settings................................................................. 133

Check Fibre Channel Initiator Port Mode.................................................. 133

SCSI MAP ......................................................................................................134

Get SNC SCSI Information........................................................................ 134

Check Attached SCSI Devices from the Service Port ............................... 135

Compare Listed versus Physical Devices .................................................. 135

Compare Listed versus Supported Devices................................................ 135

Check SCSI Bus Termination.................................................................... 135

Check for Multiple SCSI IDs..................................................................... 136

Improper Device Type ............................................................................... 137

Examine SCSI Cables................................................................................ 137

Examine SCSI Connectors......................................................................... 138

SCSI Health Check .................................................................................... 138

SCSI Loop Back Test................................................................................. 139

Testing SCSI Cables .................................................................................. 139

Isolating SCSI devices ............................................................................... 140

Restore SCSI Setup.................................................................................... 141

page vii

Table of Contents

Fibre Channel MAP........................................................................................142

Verify Fibre Channel Connections............................................................. 142

Test GBIC .................................................................................................. 142

Examine Cables.......................................................................................... 143

Fibre Channel Loop Back Test .................................................................. 143

Testing Fibre Channel Optical Cable......................................................... 144

Replace Fibre Channel Cable..................................................................... 144

Replace Fibre Channel Device................................................................... 144

SNC MAP.......................................................................................................145

Observe Operational LED Behavior.......................................................... 145

Temperature MAP ..........................................................................................145

Notification of Problems in Temperature Subsystem................................ 145

Temperature Warnings or Alarms Received.............................................. 146

Fan Speed is in Warning or Alarm Range ................................................. 146

Power MAP.....................................................................................................147

Ethernet MAP .................................................................................................147

Service Port MAP...........................................................................................152

Check the RS-232 Cable............................................................................ 152

Check Connection with Boot Messages..................................................... 152

Chapter 6: Removal and Replacement Procedures .....................................153

Handling Electrostatic Discharge-Sensitive Parts ..........................................153

Removing and Replacing the GBIC ...............................................................154

Removing the GBIC................................................................................... 154

Replacing the GBIC................................................................................... 154

Preparing for Removal and Replacement of the SNC....................................154

Removing and Replacing the SNC ............................................................ 155

Removing the SNC .................................................................................... 155

Replacing the SNC..................................................................................... 155

Final Diagnostic Tests ....................................................................................155

Final Test Preparation................................................................................ 156

Fibre Channel Tests.................................................................................... 156

Ethernet Test .............................................................................................. 157

SNC Network Setup........................................................................................157

Updating the SNC...........................................................................................159

Post-Repair Checklist .....................................................................................160

Appendix A: Connecting to the Service Port ................................................163

Service Port Connections................................................................................163

Connecting the Service Terminal ...................................................................164

Initial Setup of HyperTerminal.................................................................. 164

Verifying the Connection........................................................................... 165

Updating Firmware and Configurations .........................................................165

Updating SNC Firmware............................................................................ 166

page viii Table of Contents

Saving a Configuration File....................................................................... 166

Loading a Configuration File..................................................................... 166

Zmodem Status Code Table....................................................................... 167

Setting the Time and Date.......................................................................... 168

Appendix B: Service Port Command Reference ..........................................171

Appendix C: Diagnostic Command Reference .............................................247

Boot Modes.....................................................................................................247

Entering Diagnostic Mode ......................................................................... 247

Restoring Normal Mode............................................................................. 248

Special Procedures..........................................................................................248

Health Check.............................................................................................. 248

Manual Health Check................................................................................. 248

Event Log Dump........................................................................................ 249

Retrieving the Code 43 Dump File ............................................................ 249

Boot Mode Commands...................................................................................250

Diagnostic Commands....................................................................................251

Appendix D: POST Error Codes ...................................................................255

POST Boot Behavior......................................................................................255

ROM Init.................................................................................................... 255

Initial POST ............................................................................................... 255

Secondary POST........................................................................................ 257

POST Service Menu .......................................................................................258

A - Cold boot from [A]lternate bootrom.................................................... 259

B - Cold [B]oot from primary bootrom...................................................... 259

R - [R]eceive new boot image from serial port.......................................... 259

V- full [V]ersion information..................................................................... 260

Error Displays ............................................................................................ 260

Appendix E: Startup Message Reference ......................................................261

Bootrom Messages..........................................................................................261

LIC Initialization Messages............................................................................261

Final Startup Messages...................................................................................262

Appendix F: Glossary ...................................................................................... 265

Index ................................................................................................................. 267

page ix

List of Figures

Figure 1-1: Configuration Overview ............................................. 9

Figure 1-2: Configuration Detail ................................................. 10

Figure 1-3: LEDs ......................................................................... 14

Figure 1-4: Client Server Model .................................................. 17

Figure 1-5: LED Indicators on Front Panel View ........................ 21

Figure 2-1: Placement of Thumbscrews on Unit ......................... 26

Figure 2-2: SCSI Cabling for One Drive and One Channel ........ 29

Figure 2-3: Channel Zoning for Two SCSI Channels ................. 29

Figure 2-4: SCSI Cabling for Two Drives and Two Channels .... 30

Figure 2-5: SCSI Cabling for Three Drives and Two Channels .. 31

Figure 2-6: Channel Zoning for Four SCSI Channels ................. 31

Figure 2-7: SCSI Cabling for Four Drives and Two Channels .... 32

Figure 2-8: SCSI Cabling for Five Drives and Three Channels .. 33

Figure 2-9: SCSI Cabling for Six Drives and Four Channels ...... 34

Figure 2-10: Logon to Server ....................................................... 40

Figure 2-11: Add New User ......................................................... 41

Figure 3-1: Connect to Server ...................................................... 44

Figure 3-2: Log On ...................................................................... 44

Figure 3-3: Initial Tree View ....................................................... 45

Figure 3-4: Expanded Tree View ................................................. 46

Figure 3-5: Icons for Channel Modes and Channel Type ............ 47

Figure 3-6: Information About a Selected Channel ..................... 49

Figure 3-7: Icons Used in Tree View ........................................... 50

Figure 3-8: Information About a Selected Device ....................... 50

Figure 3-9: Information About a Selected Host ........................... 51

Figure 3-10: File Menu ................................................................ 52

Figure 3-11: Save Current View as .............................................. 53

Figure 3-12: Saved Views ............................................................ 54

Figure 3-13: File Menu: Exit Option ........................................... 54

Figure 3-14: View Menu .............................................................. 55

Figure 3-15: Front Panel View .................................................... 55

Figure 3-16: Right-Click Menu: Refresh ..................................... 56

Figure 3-17: Admin Menu Group Pull-Down ............................. 56

Figure 3-18: Connect To Server .................................................. 57

Figure 3-19: Logon to Server ....................................................... 57

Figure 3-20: Change Password .................................................... 58

Figure 3-21: Logoff Verification ................................................. 58

Figure 3-22: Adding a User ......................................................... 59

page x List of Figures

Figure 3-23: Removing a User ..................................................... 59

Figure 3-24: Tools Menu ............................................................. 60

Figure 3-25: Discover Net ........................................................... 60

Figure 3-26: Connect to an SNC .................................................. 61

Figure 3-27: Right-Click Menu: Connect .................................... 62

Figure 3-28: Disconnect ............................................................... 62

Figure 3-29: Right-Click Menu: Disconnect ............................... 63

Figure 3-30: Health Check Submenu ........................................... 63

Figure 3-31: Right-Click Menu: Perform Health Check ............. 64

Figure 3-32: Health Check Setting .............................................. 64

Figure 3-33: Events Submenu ...................................................... 65

Figure 3-34: Event Reporting Level ............................................ 66

Figure 3-35: View Event Log ...................................................... 66

Figure 3-36: Saving an Event Log ............................................... 67

Figure 3-37: Clearing the Event Log ........................................... 67

Figure 3-38: Event Trap Thresholds ............................................ 68

Figure 3-39: Change Event Threshold Dialog Box ..................... 69

Figure 3-40: Event Trap Window ................................................ 70

Figure 3-41: Saving a Configuration ........................................... 70

Figure 3-42: Warning Before a Configuration is Loaded ............ 71

Figure 3-43: Load a Configuration .............................................. 71

Figure 3-44: Loading a Configuration From the Server .............. 72

Figure 3-45: Controls Menu ........................................................ 72

Figure 3-46: Enabling Optional Features ..................................... 73

Figure 3-47: Enter License Key to Enable SFM .......................... 73

Figure 3-48: Access Options ........................................................ 74

Figure 3-49: Right-Click Menu: Channel Zoning ....................... 75

Figure 3-50: Default Channel Zoning Settings ............................ 76

Figure 3-51: Right-Click Menu: Scalar Firewall Manager .......... 77

Figure 3-52: Scalar Firewall Manager Access Settings ............... 78

Figure 3-53: SNMP Community Strings ..................................... 79

Figure 3-54: Right-Click Menu: SCSI Channel Parameters ........ 80

Figure 3-55: SCSI Channel Controls: Target to Initiator ............ 80

Figure 3-56: First SCSI Reset Warning ....................................... 81

Figure 3-57: Second SCSI Reset Warning .................................. 82

Figure 3-58: Right-Click Menu: Fibre Channel Parameters ........ 82

Figure 3-59: Fibre Channel Default Settings ............................... 83

Figure 3-60: Right-Click Menu: Device Mapping ...................... 84

Figure 3-61: Devices Available for Mapping .............................. 85

Figure 3-62: Device Mapping Window ....................................... 86

Figure 3-63: Devices That Have Been Remapped ....................... 87

Figure 3-64: Add New SCSI Device ........................................... 88

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