AEG SCN91800C1 Bedienungsanleitung

RN-91IOS020-15

Hitachi IT Operations Director

Software Version 3.0.0-14 Release Notes

Contents

About This Document ..................................................................................2

Intended Audience ......................................................................................2

Getting Help ...............................................................................................2

About This Release ......................................................................................3

Features and Enhancements .........................................................................3

System Specification Changes.......................................................................6

System and Hardware Requirements .............................................................8

Fixed Problems ...........................................................................................9

Known Problems ....................................................................................... 76

Installation Notes ...................................................................................... 76

Precautions .............................................................................................. 77

Documentation ....................................................................................... 103

RN-91IOS020-15

About This Document

This document describes the revisions made to Hitachi IT Operations Director,

software version 3.0.0-14. The document includes information that was not

available at the time the technical documentation for this product was published,

and a list of known problems and solutions.

Intended Audience

This document is intended for Hitachi Data Systems customers and authorized

service partners who license and use Hitachi IT Operations Director.

Getting Help

For product tutorials and additional information, please refer to the self-service

materials that are located on the IT Operations Software Portal:

http://www.itoperations.com

If you cannot locate the answer to your concern by referencing those materials,

and if you purchased this product and have a current product support agreement,

please visit the support Web site for current telephone numbers and other

contact information: http://www.hds.com/services/support/

The Hitachi Data Systems Support Center staff is available 24 hours a day, seven

days a week.

RN-91IOS020-15

About This Release

These release notes apply to version 3.0.0-14 of Hitachi IT Operations Director.

Features and Enhancements

These functionalities are described in the IT Operations Director Help System.

In 3.0.0-08

Operating Systems for Network Access Control

IT Operations Director 3.0.0-08 supports the English version (only) of the

following operating systems for Network Access Control:

Microsoft® Windows Server® 2008 Standard

Microsoft® Windows Server® 2008 Enterprise

Microsoft® Windows Server® 2008 Standard without Hyper-V

Microsoft® Windows Server® 2008 Enterprise without Hyper-V

Microsoft® Windows Server® 2008 R2 Standard

Microsoft® Windows Server® 2008 R2 Enterprise

Microsoft® Windows ® 7 Professional

Microsoft® Windows ® 7 Enterprise

Microsoft® Windows ® 7 Ultimate

German Operating System Internationalization support

On the German operating system, the English version of the IT Operations

Director Manager and Agent components are supported. For precautionary

information about running IT Operations Director on the German

operating system, please see the Precautions section.

In 3.0.0-07

Antivirus Software

IT Operations Director 3.0.0-07 supports the following antivirus software:

-Symantec Endpoint Protection 12.1.

RN-91IOS020-15

In 3.0.0-04

License Activation

The description of problem cause and associated workaround that is

displayed in the license activation message has been improved.

Task Status

The message displayed in Task Status in the Distribution module has

been improved to include the return code of the program execution in the

Task Status Details dialog box in the Task List.

Collecting Host Names of Printers

IT Operations Director 3.0.0-04 supports the feature of collecting host

names of printer that are discovered by SNMP authentication, by name

resolution of MAC address, IP address, NETBIOS, DNS or hosts, instead of

collecting the sysName, with the specification in the publishing options.

For details, refer to the IT Operations Director Usage Precautions section

of this document.

VMware ESX Server

You can now install IT Operations Director 3.0.0-04 on the following

Windows virtual machines:

VMware ESX Server 3.0 or later.

ESX and ESXi in VMware vSphere 4.

ESXi in VMware vSphere 5.

Antivirus Software

IT Operations Director 3.0.0-04 supports the following antivirus software:

McAfee SaaS Endpoint Protection 5.2

VirusScan Enterprise 8.8

Improved Kaspersky Software

IT Operations Director is now able to collect Scan Engine Version, Virus

Definition File Version, and Last Scanned Date information from the

following software:

Kaspersky Anti-Virus 6.0.4 for Windows Servers

Kaspersky Anti-Virus 6.0.4 for Windows Servers 64bit

Kaspersky Anti-Virus 6.0.4 for Windows Workstations

Kaspersky Anti-Virus 6.0.4 for Windows Workstations 64bit

RN-91IOS020-15

In 3.0.0-03

Operations Logs Collection

IT Operations Director 3.0.0-03 supports Internet Explorer 9, Firefox 4 or

5, and Windows Live Mail 2011 to be able to collect the Operations Logs

relating to Web access, sending/receiving e-mail with attachments, and

using FTP.

In 3.0.0-00

Network Access Control

IT Operations Director provides you with the option to control which

computers can connect to the network with the Network Access Control

feature; access can be based on criteria you specify, to protect your

network from viruses and unauthorized users.

Windows Update Management

IT Operations Director provides you with the option to monitor the

Windows Updates for the installed Microsoft Windows updates. If your site

has a Product Support contract for Hitachi IT Operations Director, you can

automatically obtain the latest Windows Update information in regular

intervals.

Remote Control

IT Operations Director provides you with the remote access to manage

and troubleshoot the end user’s computers on the IT Operations

management environment. Remote Control is a feature designed to assist

the help desk personnel and system administrators. With this feature in

your IT Operations Management environment, you can remotely access

any computer, either with the IT Operations Director agent or through RFB

protocol, distributed anywhere in your same office building or across

geographical boundaries.

RN-91IOS020-15

System Specification Changes

In 3.0.0-13

Firefox has been excluded from the supported Web browsers for

operation logs

Firefox cannot be used to collect the following operation logs:

Upload File

Download File

Send File

Receive File

Web Access

You can collect the above mentioned operation logs from the following

Internet Explorer versions, only: Internet Explorer 6, 7, 8, and 9.

In 3.0.0-10

Update Tracked Date (from CSV)

When you perform Update Tracked Date (from CSV) on the

management console, the update process can now complete successfully

even when the CSV file has an empty row.

Import Software Search Conditions

In Settings > Software Search Conditions, the behavior of the Import

Software Search Conditions menu has been changed as follows:

When there are no records in a CSV file, an error message is

displayed.

When an empty row is included in a CSV file, the row is ignored.

The User Activity (USB Device Heavy User Top N) Report

When two conditions are met in a security policy (see the conditions

below), the following operations are now not included in the report data:

The excluded operations:

[Upload File]

[Download File]

[Send File]

[Receive File]

[Send Mail (Attachment File)]

[Receive Mail (Attachment File)]

[Save Attached File]

RN-91IOS020-15

The security policy conditions:

1. In Security policy > Operations Logs > Target Operations to be

Logged, the [Select target operations] is selected. In the

subcategory of [File Operation/Print Operation] and [Folder

Operation], an item other than [Copy file], [Move file], [Rename file],

[Create file], [Delete file], [Copy folder], [Move folder], [Rename

folder], [Create folder], and [Delete folder] is not selected.

2. In a Security policy, all of the [Suspicious Operations to be

Notified] settings are disabled.

In 3.0.0-08

Report Creation Condition Changes

The User Activity (Printer Heavy User Top N) report: The report creation

condition has been changed so that the data for the User Activity (Printer

Heavy User Top N) report is populated when a security policy meets either of

the following conditions:

1. In Operations Logs > Target Operations to be Logged > File

Operation/Print Operation, [Print] is enabled.

2. In Operations Logs > Suspicious Operations to be Notified, [Large

Number of Printing Jobs] is enabled.

Note: Previously, the report was created when any of the following

conditions were met:

1. In Operations Logs > Target Operations to be Logged, one or

more sub-items are enabled in either the “File Operation/Print

Operation” or “Folder Operation” categories.

2. In Operations Logs > Suspicious Operations to be Notified,

[Large Number of Printing Jobs] is enabled.

3. In Operations Logs, [Only operations that divulge

information (recommended)] is enabled.

The User Activity (USB Device Heavy User Top N) report: The report

creation condition has been changed so that the data for the User Activity

(USB Device Heavy User Top N) report is populated when a security policy

meets either of the following conditions:

1. In Operations Logs > Target Operations to be Logged, one or more sub-

items (except for Print) are enabled in either the “File Operation/Print

Operation” or “Folder Operation” categories.

2. In Operations Logs > Suspicious Operations to be Notified, one or more

item is selected in Send/Receive E-mail with Attachments, Use

Web/FTP Server, or Copy/Move the File to External Device.

3. In Operations Logs, [Only operations that divulge information

(recommended)] is enabled.

RN-91IOS020-15

Note: Previously, the report was created when any of the following conditions

were met:

1. In Operations Logs > Target Operations to be Logged, one or more

sub-items are enabled in either the “File Operation/Print Operation” or

“Folder Operation” categories.

2. In Operations Logs > Suspicious Operations to be Notified, one or

more item is selected in Send/Receive E-mail with Attachments, Use

Web/FTP Server, or Copy/Move the File to External Device.

3. In Operations Logs, [Only operations that divulge information

(recommended)] is enabled.

System and Hardware Requirements

For a complete list of system and hardware requirements for this product, see the

Hitachi IT Operations Director Getting Started Guide.

RN-91IOS020-15

Fixed Problems

From 3.0.0-13 to 3.0.0-14

Summary

Description

Denial of Service

(DoS) might occur.

The following problem has been corrected:

Denial of Service (DoS) might occur.

(CVE-ID: CVE-2014-0050)

This problem occurred when IT Operations Director processed data in

multipart format that contains an incorrect Content-Type.

From 3.0.0-10 to 3.0.0-13

Summary

Description

The IT Operations

Director Agent

Control service fails

to start.

The following problem has been corrected:

The IT Operations Director Agent Control service fails to start in the

secondary system of a cluster configuration.

This problem occurred when the IT Operations Director Agent Control

service started in the secondary system of a cluster configuration.

RN-91IOS020-15

Summary

Description

Windows Explorer

might stop

responding on an

agent-installed

machine during a file

copy or move

operation.

The following problem has been corrected:

Windows Explorer might stop responding on an agent-installed machine

when a copy or move operation is performed on a file that has a specific

file name.

This problem occurred when all of the following conditions were met:

1. The operating system is Windows Vista or later.

2. A file exists and the file name contains a single-byte left parenthesis

"(" but the character is not closed with a single-byte right parenthesis

")", for example, "A(A)(A.doc".

3. A copy or move operation is performed on the file (or folder including

the file) which meets Condition 2, and an existing file with the same

file name is overwritten by the copied or moved file.

4. Any of the following security policies are assigned to the agent-

installed machine:

(a) Operation Logs are enabled. In the Target Operations to be

Logged, the option [Only operations that divulge

information (recommended)] is selected.

(b) Operation Logs are enabled. In the Suspicious Operations to

be Notified, any of the following are selected:

Send/Receive E-mail with Attachments

Use Web/FTP Server

Copy/Move the File to External Device

> USB Device, the option [Restrict reading/writing] is

enabled.

[For version 3.0.0 to 3.0.0-07]

(d) Operation Logs are enabled. In the Target Operations to be

Logged, the option [Select target operations] is selected,

and in the Operation Classification, any child item under File

Operation/Print Operation or Folder Operation are selected.

[For version 3.0.0-08 or later]

(d) Operation Logs are enabled. In the Target Operations to be

Logged, the option [Select target operations] is selected,

and in the Operation Classification, any child item (except for

Print) under File Operation/Print Operation or Folder

Operation are selected.

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