AJAX Hub Plus Bedienungsanleitung
Hub Plus User Manual
Updated March 25, 2021
Hub Plus is a central device of the Ajax security system, coordinating the
connected devices, and interacting with the user and security company. Device
is developed only for indoor use.
Hub Plus requires Internet access to communicate with the cloud server Ajax
Cloud—for conguring and controlling from any point of the world, transferring
event notications, and updating the software. The personal data and system
operation logs are stored under multilevel protection, and information exchange
with Hub Plus is carried out via an encrypted channel on a 24-hour basis.
Communicating with Ajax Cloud, the system can use the Ethernet connection,
Wi-Fi, and GSM network.
Please use all these communication channels to ensure more reliable communication
between the hub and Ajax Cloud.
Hub Plus can be controlled via the for iOS, Android, macOS, or Windows.
The app allows responding promptly to any notications of the security system.
Follow the link to download the app for your OS:
The user can customize notications in the hub settings. Choose what is more
convenient for you: push notications, SMS, or calls. If the Ajax system is
connected to the central monitoring station, the alarm signal will be sent directly
to it, bypassing Ajax Cloud.
Hub Plus supports up to 150 Ajax devices connected. The protected
radio protocol ensures reliable communication between the devices at a
distance of up to 2 km in the line of sight.
Use scenarios to automate the security system and decrease the number of
routine actions. Adjust the security schedule, program actions of automation
devices ( , or ) in response to an alarm, press or
by a schedule. A scenario can be created remotely in the Ajax app.
Sockets and Indication
app
Android
iOS
Buy intelligent security control panel Hub Plus
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List of Ajax devices
Relay WallSwitch Socket Button
How to create and congure a scenario in the Ajax security system
LED indication
The Ajax logo on the hub front lights up red, white, or green depending on the
status of the power supply and Internet connection.
Event LED indicator
At least two communication channels — Wi-Fi,
Ethernet, or SIM card — are connected Lights up white
A single communication channel is connected Lights up green
1. LED logo indicating the hub status
2. SmartBracket attachment panel (perforated part is required for actuating
the tamper in case of any attempt to dismantle the hub)
3. Socket for the power supply cable
4. Socket for the Ethernet cable
5. Slot for the micro-SIM
6. Slot for the micro-SIM
7. QR code
8. Tamper button
9. “On” button
The hub is not connected to the Internet or there
is no connection with the Ajax Cloud server
Lights up red
No power
Lights up for 3 minutes, then blinks every 10
seconds. The color of the indicator depends on
the number of the connected communication
channels
Connecting to the Network
1. Open the hub lid by shifting it down with force.
Be careful and do not damage the tamper protecting the hub from dismantling!
2. Connect power supply and Ethernet cables to the sockets.
The hub needs approximately 2 minutes to identify the available communication
channels.
The bright green or white logo color indicates that the hub is connected to Ajax Cloud.
1 — Power Socket
2 — Ethernet socket
3, 4 — Slots for micro-SIM cards connection
3. Press and hold the power button for 2 seconds until the logo lights up.
If the Ethernet connection does not occur automatically, disable proxy, ltration
by MAC addresses and activate the DHCP in the router settings: the hub will
receive an IP address. During the next setup in the web or mobile app, you will
be able to set a static IP address.
To connect the hub to the GSM network, you need a micro-SIM card with a
disabled PIN code request (you can disable it using the mobile phone) and a
sucient amount on the account to pay for the GPRS, SMS services and calls.
In some regions, Hub Plus is sold with a SIM card along.
If the hub does not connect to Ajax Cloud via GSM, use Ethernet to set up the
network parameters in the app. For the proper setting of the access point,
username, and password, please contact the support service of the operator.
To use the Wi-Fi connection, go to the hub settings—the Wi-Fi menu—and select
the access point then enter the network password.
Ajax Account
The user with administrator rights can congure the Ajax security system via the
app. The administrator account with the information about the added hubs is
encrypted and placed on Ajax Cloud.
All the parameters of the Ajax security system and connected devices set by the
user are stored locally on the hub. These parameters are inextricably linked with
the hub: changing the hub administrator does not affect the settings of the
connected devices.
One phone number may be used to create only one Ajax account.
Create the Ajax account in the app following the step-by-step guide. As part of
the process, you need to conrm your email and phone number.
Ajax account allows to combine the roles: you can be the administrator of one
hub, as well as the user of another hub.
Adding the hub to the Ajax app
Granting access to all system functions (to display notications in particular) is a
mandatory condition for controlling the Ajax security system via the smartphone/tablet.
Installation
1. Login into your account.
2. Open the Add Hub menu and select the way of registering: manually or step-
by-step guidance.
3. At the registration stage, type the name of the hub and scan the QR code
located under the lid (or enter a registration key manually).
.
4. Wait until the hub is registered and displayed on the application desktop.
Prior to installing the hub, make sure that you have selected the optimal
location: the SIM card demonstrates consistent reception, all the devices have
been tested for radio communication, and the hub is hidden from direct view.
The device developed only for indoor use.
The hub should be reliably attached to the surface (vertical or horizontal). We do
not recommend using double-sided adhesive tape: it cannot guarantee secure
attachment and simplies the removal of the device.
Do not place the hub:
Hub installation
Do not ip the hub when attaching vertically (for instance, on a wall). When
properly xed, the Ajax logo can be read horizontally.
outside the premises (outdoors);
nearby or inside any metal objects that cause attenuation and shielding of
the radio signal;
in places with a weak GSM signal;
close to radio interference sources: less than 1 meter from the router and
power cables;
in premises with temperature and humidity over the permissible limits.
1. Fix the hub lid on the surface using bundled screws. When using any other
xing accessories, make sure that they do not damage or deform the hub
lid.
2. Put the hub on the lid and x it with bundled screws.
Fixing the hub on lid with screws prevents any accidental shifting of the hub and
minimizes the risk of device theft.
If the hub is rmly xed, the attempt to tear it off triggers the tamper, and the
system sends a notication.
Rooms in the Ajax app
The virtual rooms are used to group the connected devices. The user can create
up to 50 rooms, with each device located only in one room.
Without creating the room, you are not able to add devices in the Ajax app!
Creating and Setting up a Room
The room is created in the app using the menu Add Room.
Please assign a name for the room, and optionally, attach (or make) a photo: it
helps to nd the needed room in the list quickly.
By pressing on the gear button go to the room settings menu.
To delete the room, move all the devices to other rooms using the device setup
menu. Deleting the room erases all its settings.
Connecting Devices
The hub doesn’t support and integration modules.
During the rst hub registration in the app, you will be prompted to add devices
to guard the room. However, you can refuse and return to this step later.
The user can add the device only when the security system is disarmed!
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1. Open the room in the app and select the Add Device option.
2. Name the device, scan the QR code (or insert the ID manually), select the
room and go to the next step.
3. When the app starts searching and launches countdown, switch on the
device: its LED will blink once. For detection and pairing to occur, the device
should be located within the coverage area of the wireless network of the
hub (at a single protected object).
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