Alcatel-Lucent 4645 VMS Bedienungsanleitung

Alcatel-Lucent Enterprise

OmniPCX Enterprise Purple

Communication Server

Alcatel-Lucent 4645 VMS - User Manual

April 2022

3EU19583ENBA Ed. 2

Legal notices

http://www.al-enterprise.com The Alcatel-Lucent name and logo are trademarks of Nokia used under

license by ALE. To view other trademarks used by affiliated companies of ALE Holding, visit: www.al-

enterprise.com/en/legal/trademarks-copyright. All other trademarks are the property of their respective

owners. The information presented is subject to change without notice. Neither ALE Holding nor any of

Disclaimer

While efforts were made to verify the completeness and accuracy of the information contained in this

documentation, this document is provided “as is”. To get more accurate content concerning Cross

Compatibilities, Product Limits, Software Policy and Feature Lists, please refer to the accurate

documents published on the business partner web site: https://myportal.al-enterprise.com.

In the interest of continued product development, ALE International reserves the right to make

improvements to this documentation and the products it describes at any time, without notice or

obligation.

The CE mark indicates that this product conforms to the following Council Directives:

• 2014/53/EU for radio equipment

• 2014/35/EU and 2014/30/EU for non radio equipment (including wired Telecom Terminal

Equipment)

• 2014/34/EU for ATEX equipment

• 2011/65/EU (RoHS)

• 2012/19/EU (WEEE)

Chapter 1

Overview

1.1 General...................................................................................................................................................7

1.2 Guide contents...............................................................................................................................7

Chapter 2

Icons

2.1 Main icons...........................................................................................................................................8

2.2 Warning icon.................................................................................................................................... 8

Chapter 3

Connecting to the voice mailbox

3.1 Forwarding calls to your voice mailbox................................................................9

3.1.1 Programming forward to your mail box...................................................................................... 9

3.1.2 Programming forward to voice mail via overflow to the associated set feature..... 9

3.1.3 Canceling forwarding or overflow..................................................................................................9

3.2 Direct connection to a voice mailbox...................................................................... 9

Chapter 4

Recommendations

4.1 Passwords........................................................................................................................................ 11

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4.2 Other choices offered............................................................................................................11

4.3 Canceling an action or exiting...................................................................................... 11

4.4 Confirming an action..............................................................................................................11

4.5 Moving to the next message...........................................................................................12

4.6 Saving messages.......................................................................................................................12

Chapter 5

Accessing your voice mailbox

5.1 Sets with a key dedicated to the voice mailbox.......................................... 13

5.2 Set without a key dedicated to the voice mailbox.....................................13

5.3 Bypassing entry of the personal secret code................................................13

5.4 Representation of voice mailbox access........................................................... 13

5.5 Special features related to the initial access of a voice mailbox

......................................................................................................................................................................14

Chapter 6

Reviewing messages

6.1 Overview.............................................................................................................................................16

6.2 Reviewing voice messages............................................................................................. 16

6.2.1 Reviewing new messages.............................................................................................................. 16

6.2.2 Reviewing all messages.................................................................................................................. 17

6.2.3 Listen again (replay) features....................................................................................................... 17

6.2.4 Options available after a message has played.................................................................... 18

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Chapter 7

Sending messages

7.1 Sending............................................................................................................................................... 19

7.1.1 Sending a message by dialing a directory number............................................................ 19

7.1.2 Sending a message by entering a name.................................................................................20

7.2 Acknowledgement control of transmitted messages............................ 22

Chapter 8

Personal options

8.1 Access to personal options procedure............................................................... 24

8.2 Modifying the secret code................................................................................................ 24

8.3 Personal greeting messages..........................................................................................25

8.3.1 Default greeting messages............................................................................................................ 25

8.3.2 Personal greeting messages.........................................................................................................25

8.4 Notification service..................................................................................................................27

8.4.1 Programming the directory number to which notification is to be sent..................... 28

8.4.2 Managing notification period (call schedule)......................................................................... 29

8.4.3 Activating the notification service................................................................................................31

8.5 Notification during an absence....................................................................................32

8.5.1 Notification only....................................................................................................................................32

8.5.2 Notification and automatic access to your voice mailbox................................................33

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Chapter 9

Personal notes (reminder)

9.1 Directory.............................................................................................................................................34

9.2 Additional voice mailbox numbers.......................................................................... 34

9.3 Operating diagram....................................................................................................................34

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Chapter

1Overview

1.1 General

The Alcatel-Lucent 4645 voice mail allows callers to leave a voice mail message in your assigned

mailbox if your set is busy or if you are away.

The presence of a new message in your mailbox is indicated on your set by a flashing key or LED.

1.2 Guide contents

This guide is designed to help you become familiar with the Alcatel 4645 voice mail server by

describing its use on a set. It has the following four features:

• Accessing the mailbox, see Accessing your voice mailbox on page 13,

• Reviewing messages, see Reviewing messages on page 16,

• Sending messages, see Sending messages on page 19,

• Personalizing options, see Personal options on page 24.

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Chapter

2Icons

2.1 Main icons

The icons representing the operations performed on the set appear in the center column of the table.

The soft keys to be used, if any exist, appear in the left column of the table.

Note:

An example of a soft key New message appears in the table below.

A description and any available options appear in the right column of the table.

New message waiting

Open the voice mailbox

Enter the secret code

Listen

New message Press a key or dial a number

Record

2.2 Warning icon

This icon is designed to focus your attention on an important subject.

Note:

While listening to the voicemail prompts, you may hear the word "password". This term refers to the secret code

required to activate certain features.

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Chapter

3Connecting to the voice mailbox

There are two ways a caller can access your voice maibox:

• When calling you, the call is forwarded to voice mail: for a description of how you can activate such

a forward, see: Forwarding calls to your voice mailbox on page 9

• By direct connection to your voice mailbox: see Direct connection to a voice mailbox on page 9

3.1 Forwarding calls to your voice mailbox

There are two ways to connect: via forwarding or via overflow to an associated set.

3.1.1 Programming forward to your mail box

Select one of the following forward prefixes:

• Immediate forwarding

• Forwarding on busy

• Forwarding on no reply

• Forwarding on busy or no reply

Dial the selected forwarding prefix followed by the mailbox access code.

If you activate forwarding to another set when you are already forwarding to you

voice mailbox, forwarding to your voice malbox is deactivated.

An exception to this is when the overflow to an associated set feature is activated.

3.1.2 Programming forward to voice mail via overflow to the associated set feature

It is recommended that you use the overflow to an associated set feature because it creates a link to

the voice mailbox. It guarantees that the calls you have not answered will reach voice mail.

Dial the code for the overflow to the associated set feature, followed by the access code to the voice

mailbox.

3.1.3 Canceling forwarding or overflow

Cancel code

3.2 Direct connection to a voice mailbox

Without placing a call to your set, a caller can access your mailbox to deposit a message. To do this,

the caller must proceed as follows

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Mailbox access code

*Press the "star" (asterisk) key

8To access the deposit (leave message) feature

Dial the destination voice mailbox to leave a message

Chapter 3Connecting to the voice mailbox

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