Alcatel 5085Y Technisches Handbuch

L2 Repair Document TCLCommunication Ltd.

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ELSA6

5085Y/D/H

5085A/B/J/Q/I/N

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Note: this manual can be modified without prior notice on the characteristics of described

equipment. Please download from Support website for the latest versions.

1.3

2017-03-14

Add 5085H

Xiaolong Yang

Jane Chen

1.2

2017-03-06

Add 5085N

Xiaolong Yang

Jane Chen

1.1

2017-02-09

Modify format

Wilson li

1.0

2017-01-09

Draft creation

Xiaolong Yang

Jane

Rev.

Date

Modification description

Prepared By

Checked By

Approved By

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Content

1Level 2 repair process ..............................................................................................4

2Warranty Check and Visual Inspection ...................................................................5

2.1 Warranty confirmation of L1.....................................................................................5

2.2 Visual mechanical check..........................................................................................6

2.3 Pretest........................................................................................................................7

3Software download .................................................................................................10

4Disassembly and assembly 5085Y/D/A/B/J/Q/I/N/H..............................................12

4.1 ESD Safety...............................................................................................................12

4.2 Disassembly tool.....................................................................................................12

4.3 Disassembly process...............................................................................................16

4.4 Disassembly Notice: ................................................................................................26

4.5 Reassembly process................................................................................................26

4.6 Disassembly process evaluation............................................................................28

5Disassembly Complete...........................................................................................29

6Level 2 repair...........................................................................................................31

7PCBA exchange.......................................................................................................40

8NOTE for defective PCBAs.....................................................................................40

9Functional test.........................................................................................................40

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1 Level 2 repair process

Please refer to <L2 repair process> in support (CSS/RSH) website for details.

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2 Warranty Check and Visual Inspection

2.1 Warranty confirmation of L1

IMEI sticker check:

1) Power on the handset, go to ”Settings” -> “About phone” -> “Status” -> “IMEI information”

2) Power on the handset, enter *#06# at the dial mode.

3) Remove battery cover, then you will see the IMEI sticker.

Please make sure that the IMEI number in the memory of the product is matching the IMEI on the

IMEI sticker; if not, please consider the product out of warranty.

Humidity sensitive label

If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.

1). Liquid was detected by humidity sensitive label.

2). Position of humidity sensitive sticker.

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2.2 Visual mechanical check

Please refer to <Visual mechanical check> in support (CSS/RSH) website for details.

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2.3 Pretest

1) Check that the SIM card and SD card are inserted correctly.

2) Power on the Product.

3) If the product displays “input NCK code”, this means the software is Network locked or SIM

locked, and can only be used with dedicated SIM card hence use the relevant SIM card or enter

the phone code if available.

4) Power on the product to launch the auto test:, or using Smart Diagnosis Tool to proceed with

the test:

a) Using auto test code:

Enter *#2886# at the dial mode, and then you will see the interface displaying the SW

version. Select “Auto” to start the auto test, or select “MANU” to do the MMI test

manually.

If one of the tests failed during “Auto” test mode, it will display “Failed: xxx, Press ‘Next’ to

go on test; Press ‘RETEST’to retest this item; Press ‘END’to Power off.”

For detail instruction of each test item, please refer to <MMI TEST> video

in support (CSS/RSH) website.

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Smart Cover (Optional)

Smart cover is a new feature of ELSA6 (5085Y/D/A/B/J/Q/I/N/H), only selection of

“MANU”in MMI test can lead to smart cover test:

Music Cover

I. Connect Music Cover to phone;

II. You will hear piece of record if it functions well;

III. Press “Pass”to continue.

Light Cover

I. Connect Light cover to phone;

II. You will see”Please check RED light”, “Please check BLUE light”, “Please check

GREEN”light in a consecutive way, while the Light cover light the color associated.

And eventually keep Green light;

III. Press “Pass”to continue.

Power Cover

I. Connect Power cover to phone;

II. You will see the information of “Charge Current”, “Charge Voltage”, “Battery

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Capacity”and “Battery Voltage”if it functions well;

III. Press “Pass”to continue.

FINGER PRINT (Optional)

5085A/Q/B/J/I/N support fingerprint function

FINGER PRINT

I. It will test automatically and display “FINGER PRINT PASS”if it functions well;

II. Press “Pass”to continue.

b) Using Smart Diagnosis Tool to proceed with the test:，For detail instruction of test

with Smart Diagnosis Tool, please refer to < Smart Diagnosis Manual > in

support (CSS/RSH) website.

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3 Software download

The minimum requirements to perform a software download are as follow:

1. Product with Fully charged battery

2. PC with below configurations

CPU: Pentium 1.6 GHz or above;

RAM: 2GB or above;

Operation system: Windows2000/XP/Vista/Windows 7/8/10

USB port

Internet connection with minimum internet speed of 8Mb/s

3. Downloading cable (USB cable)

Please use the dedicated software downloading tool (DL Tool) for this product. The version of this tool

at launched of the product is “Sugar MTK_SP V4.1.8”. Please always use the latest version of the

software downloading tool in order to take advantage of the latest improvements. This DL tool can be

downloaded from support website (CSS/RSH).

Please refer to <instructions of SUGAR Tool> video in support (CSS/RSH) website.

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