Alcatel ONETOUCH POP 3 Series Bedienerhandbuch

L2 Repair Document TCLCommunication Ltd.

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Pixi3-5 3G

ALCATEL ONETOUCH POP 3 (5)

5015D/X/A/E_5016A/J

POP 3 (5) = Pixi3-5 3G

Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior

notice on the characteristics of described equipments.

L2 Repair Document TCLCommunication Ltd.

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1.0

2015-07-15

Draft creation

Xiaolong Yang

Alex Lin

Rev.

Date

Modification description

Prepared By

Checked By

Approved By

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Content

1Level 2 repair process ..............................................................................................4

2Warranty Check and Visual Inspection ...................................................................5

2.1 Warranty confirmation of L1.....................................................................................5

2.2 Visual mechanical check..........................................................................................6

2.3 Pretest........................................................................................................................7

3Software download .................................................................................................14

3.1 Equipments requested when download：............................................................14

3.2 Install driver.............................................................................................................14

3.3 SW download process............................................................................................16

5Disassembly and assembly 5015...........................................................................20

5.1 ESD Safety...............................................................................................................20

5.2 Disassembly tool.....................................................................................................20

5.3 Disassembly process .............................................................................................21

5.4 Reassembly Process ..............................................................................................30

5.5 Disassembly process evaluation...........................................................................31

6Disassembly Complete...........................................................................................32

7Level 2 repair...........................................................................................................34

8PCBA exchange.......................................................................................................36

9Other component exchange...................................................................................36

10 Final test ..................................................................................................................37

APPENDIX 1 Packaging Requirements ........................................................................38

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1 Level 2 repair process

Reassembly

Record in BIG

End

Retest

Start

Visual Inspection

Warranty Check

Pretest & Failure confirm

SW Upgrade

Disassembly

L2 Repair

Retest

Function test

PCBA Replace

Restore User Information

Back up user data

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2 Warranty Check and Visual Inspection

2.1 Warranty confirmation of L1

1) IMEI sticker check:

a) Power on the handset, enter *#06#

b) If the IMEI sticker in the back casing is not lost:

We should make sure that the IMEI number must be the same with the one on the IMEI sticker; if

not, it‟s out of warranty policy

2) Humidity sensitive label

If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.

a) Liquid was detection by humidity sensitive label

b) Position of humidity sensitive sticker.

Humidity sensitive sticker is on the bottom of the front casing.

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2.2 Visual mechanical check

Mechanical warranties check items:

1) Corrosion

Corrosion on the USB connector, SIM connector, and other metal surfaces。

2) Hole (diameter > 1mm)

Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens,

keypad…

3) Bump

Bumps (diameter > 1mm) on any surface, including front casing, decorate frame, battery

cover, touch Lens, keypad, etc.

Here is the

humidity sensitive

sticker.

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4) Scratch

Scratches (length > 3mm) on any surface, including the front casing, decorate frame, battery

cover, touch Lens, keypad, etc.

5) Distortion

Bend, twisted or crushed on the h/s, cover/casing or connectors, etc.

6) Broken

Touch broken, casing/cover broken, etc.

7) Dropped

Keypad tear off, touch lens, connectors dropped, etc.

8) Gap

External physical damage relating to abnormal use, like front case and frame opened

9) Others

Damage caused by disassembly ,wrong part assembly, loss of components

Use in abnormal environment like high temperature causing plastic melts

2.3 Pretest

1) Check that the SIM card is set correctly.

2) Power on the cell phone.

3) If the cell phone asks to input NCK code, this means it is SIM locked and can only be worked

with dedicated SIM card. Use the correct SIM card.

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4) Enter the phone code if necessary.

5) After the phone power on, test step by step with the auto test code:

Press *#2886# in dial screen and then you will see the interface displaying the SW version. Select

“Auto” to start the auto test, or select “MANU”to do the MMI test manually.

If one of the tests failed during “Auto”test mode, it will show “Text[X] xxx failed. Restart?”, press

“YES”to retest, press “Next”to go on next test and press ”NO”to finish test.

TRACABILITY

I. You can get some information such as IMEI, CU-REF, PTM, Date Code, etc.

II. Press “Pass” to continue.

TP0

I. It will running the test automatically, don‟t touch TP during test and it will show “Pass”if it

functions well;

II. Press “PASS”to continue.

TP1

I. Please draw on the yellow area and it will show “TEST RESULT OK!”;

II. Press “Pass” to continue.

TP2

I. Please draw on the yellow area and it will show “TEST RESULT OK!”;

II. Press “Pass” to continue;

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LCD MIRERGB

I. You will see the LCD display three colors: RED, GREEN and BLUE if it functions well;

II. Press “Pass” to continue;

LCD BLACK

I. You will see the LCD displays black if it functions well;

II. Press “Pass” to continue;

LCD GRAYCHART

I. You will see the LCD displays grey if it functions well;

II. Press “Pass” to continue;

LCD GRAYLEVEL

I. You will see the LCD displays grey level if it functions well;

II. Press “Pass” to continue;

LCD WHITE

I. You will see the LCD displays white if it functions well;

II. Press “Pass”to continue.

KEYPAD

I. Press the key displayed on the screen. The key on the screen will turn grey when you

press it if it functions well;

II. Press “Pass” to continue.

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BACKLIGHT

I. The screen backlight and key backlight will be flashing if it functions well;

II. Press “Pass” to continue.

CAMERA

Press “Pass”to continue if the main camera functions well.

CAMERA IMG FRONT

Press “Pass”to continue if the front camera functions well.

CAMERA LED

I. Camera LED will turn on if it functions well;

II. Press “Pass”to continue.

CHARGER LED

I. The charger LED will turn on if it functions well;

II. Press “Pass”to continue.

AUDIO

I. You will hear a voice prompt which introduces some emergency call numbers from the

receiver if it functions well;

II. Press “PASS”to continue;

III. You will hear a voice prompt which introduces some emergency call numbers from the

speaker if it functions well;

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