Alpha Micro Eagle 800 II Series Bedienungsanleitung

DSS-10621-01 Rev. A00

For Authorized

Service Personnel Only:

Eagle 800 Series II

Service Manual

FIRST EDITION: April 2005

To re-order this document, request part number DSS-10621-01

FCC Notice

This equipment has been assembled using components that have been certified under a Declaration of Conformity to comply with

the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult your reseller or an experienced radio/TV technician for help.

Canadian Department of Communications Compliance Statement

This equipment does not exceed Class A limits per radio noise emissions for digital apparatus set out in the Radio Interference

Regulations of the Canadian Department of Communications. Operation in a residential area may cause unacceptable interference

to radio and TV reception requiring the owner or operator to take whatever steps are necessary to correct the interference.

Avis de Conformité aux Normes du Ministère des Communications du Canada

Cet équipment ne deapsse pas les limits de Classe A d'émission de bruits radioélectriques pour les appareils numeriques tels que

prescrites par le Règlement sur le brouillage radioélectrique établi par le ministère des Communications du Canada. L'exploitation

faite en milleu résidential peut entrainer le brouillage des réceptions radio et tele, ce qui obligerait le propriétaire ou l'opératour à

pendre les dispositions nécessaires pour en éliminer les causes.

Battery Warning

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by

the manufacturer. Discard used batteries according to the manufacturer's instructions.

ATTENTION: Il y a danger d'explosion s'il y a replacement incorrect de la batterie. Remplacer uniquement avec une batterie du

même type ou d'un type recommandé par le constructeur. Mettre au rébut les batteries usagées conformément aux instructions du

fabricant.

This computer contains a 3-volt lithium battery. When necessary, replace the battery with CR2032 type only. Use of other batteries

may present a risk of fire or explosion. Replacement batteries may be ordered from your authorized Alpha Micro reseller.

Electrical Warning

This equipment contains components that can be damaged by static electricity. Follow all electronic discharge precautions when

handling the equipment. For example, touch the metal back panel of the CPU or peripheral chassis to dissipate any electrical

charge before touching the circuit boards or equipment within the chassis. After turning off power, before you open your computer

chassis, unplug the cord from the electrical outlet to guard against electrical shock.

SOFTWARE SECURITY DEVICE IDENTIFICATION NUMBER: _________________

The Alpha Micro Software Security Device (SSD) is a customized integrated circuit that personalizes the computer, providing

identity verification for it. Certain Alpha Micro and non-Alpha Micro software may require that your computer contain an SSD in

order to run software that has been customized to run only on your computer.

Please enter the identification of your SSD above. The SSD identification number should be on your computer ID label under "SSD

Serial No." (Another way of finding the number is to look at the SSD itself. The SSD is located in an integrated circuit location on

the Eagle 800 Multifunction I/O board; its identification number is printed on the SSD itself.) Software vendors may ask you for the

SSD number if they are customizing software to run only on your computer.

ALPHA MICROSYSTEMS

17534 Von Karman

Irvine, CA 92614

Rev. A00

Table of Contents

INTRODUCTION ....................................................................................................................... 1

ACCESSING YOUR COMPUTER............................................................................................ 1

ELECTRONIC EQUIPMENT HANDLING PRECAUTIONS.................................................. 1

HARDWARE CONFIGURABLE OPTIONS............................................................................. 2

Printed Circuit Board Configuration....................................................................................... 2

Replacing the Time and Date Battery...................................................................................... 6

SSD Chip Removal.................................................................................................................. 6

UPGRADING EAGLE 800 ON-BOARD MEMORY................................................................ 7

Removing Memory DIMMs .................................................................................................... 7

Installing Memory DIMMs...................................................................................................... 7

PERIPHERALS....................................................................................................................... 8

Installing Additional 3-1/2” Peripherals..................................................................................8

Installing Additional 5-1/4” Peripherals..................................................................................9

Additional Documentation for Peripherals.............................................................................. 9

DISK DRIVE REPLACEMENT AND GHOST RESTORE.................................................... 10

System Administrative Tools ................................................................................................ 10

Adding another hard disk.......................................................................................................12

Restoring the AM-8000 System Volume............................................................................... 14

Restoring just one AMD file from a "Ghosted" backup........................................................ 17

ON-LINE DOCUMENTATION ............................................................................................... 17

APPENDIX A - EAGLE 800 SERIES II OPTIMAL BIOS SETTINGS.................................. 19

MS-7032 Motherboard .......................................................................................................... 19

Table of Figures

Figure 1: Static Protection Wrist Strap........................................................................................ 2

Figure 2: Eagle 800 Series II CPU Board Configurations........................................................... 3

Figure 3: Front panel connections...............................................................................................4

Figure 4: Eagle 800 Multifunction Coprocessor Board Configuration....................................... 5

Figure 5: SSD Chip Removal Tool..............................................................................................7

Figure 6: Format DVD-RAM Media......................................................................................... 11

Figure 7: Disk Management ...................................................................................................... 12

Figure 8: Creating SysVol2....................................................................................................... 13

Figure 9: Creating DataVol2 .....................................................................................................14

Eagle 800 Series II Service Manual Page 1

Rev. A00

INTRODUCTION

This document contains instructions that are intended only for authorized service personnel. Eagle

800 computers contain a high-output power supply, which produces current levels high enough to

make it unsafe for unauthorized persons to perform work inside the chassis.

This document describes the Eagle 800 Series II computer package in the deskside chassis. It covers the

following procedures:

•Removing your computer's side panel.

•Electronic equipment handling precautions.

•Printed circuit board configuration options.

•Installing memory.

•Peripheral installation.

•Drive replacement or adding another drive

•Restoring the System Volume Software

•Eagle 800 Series II Optimal BIOS Settings

ACCESSING YOUR COMPUTER

When adding additional equipment or servicing your computer, you will need to remove two thumb

screws on the edge of the rear panel, unlock the side panel (the one with the latch), swing the panel out,

and remove it. This will expose the inside structure of your computer, including the power supply, main

logic boards, and peripherals.

Lay the case down so that the open side is up. This will facilitate gaining access to the internal system

areas.

ELECTRONIC EQUIPMENT HANDLING PRECAUTIONS

With the AC power cord unplugged and the side cover removed, the components inside your computer

are vulnerable to damage caused by static discharge. Your body and clothing can store an electrical

charge that can damage or destroy unprotected electronic components. Before handling any computer

hardware, make sure your work area is properly protected against static discharge. There are a number of

commercially available static protection devices, like the wrist strap shown in Figure 1, designed

specifically to protect your equipment from harmful static discharge.

Page 2 Eagle 800 Series II Service Manual

Rev. A00

Figure 1: Static Protection Wrist Strap

HARDWARE CONFIGURABLE OPTIONS

The following sections summarize the configuration options available to let you tailor your hardware to

your needs. Most of these options require access to the main circuit boards inside the computer, and

should be performed only by qualified technical personnel. Contact your VAR if you need assistance.

Printed Circuit Board Configuration

Eagle 800 Series II CPU Board

The Eagle 800 Series II CPU board is the primary board of the system. Most other boards contained in

the system actually plug into the CPU board, including the memory DIMMs, the multifunction I/O board,

and other special function boards. This board also contains the following circuitry:

•One Sempron high speed processor (socket 754)

•Dual UDMA-66/100/133 Bus Master Interface for support of ATA IDE and ATAPI devices

•Integrated SATA controller with two SATA drive connectors

•Integrated Ethernet controller, 10/100 Mbps operation

•Two DDR DIMM sockets for support of up to 2GB of PC3200 SDRAM

•One 9-pin serial I/O port (with modem control)

•One 25-pin SPP/ECP/EPP parallel port

Eagle 800 Series II Service Manual Page 3

Rev. A00

•Four USB 2.0 compliant ports

•Integrated video graphics controller for system display console

•PS/2 keyboard and mouse ports

•CPU temperature and voltage monitoring

•Five PCI slots for optional SCSI controller, additional serial I/O and other specialized

functions.

Eagle 800 Series II CPU Board Configuration

Figure 2 shows the Eagle 800 Series II CPU board configured as shipped by Alpha Micro. The standard

jumper positions are listed along side the figure. All jumpers should be left in their factory-configured

positions.

CPU PIC location

JBAT1 jumper

Figure 2: Eagle 800 Series II CPU Board Configurations

The front panel indicator and control connectors are shown in Figure 3.

DIMM connectors

1 2 3

Page 4 Eagle 800 Series II Service Manual

Rev. A00

JFP1 JFP2

Figure 3: Front panel connections

If you ever need to replace the Eagle 800 Series II CPU Board, you will need to enter the 12 digit CPU

PIC number into the AM8000 Configuration screen. The CPU PIC number is located on the CPU board

as shown in Figure 2. Write this CPU PIC number down before installing the CPU board. The first time

you boot up the Eagle 800 after replacement of the CPU board, follow the procedure in the AMOS 8.x

Server Owner’s manual, Appendix F or use the procedure below to identify the new CPU board to the

system software:

•Once the Eagle 800 starts to boot, depress the CTRL C key combination for the boot job

(VTM1) and make sure the job is at command level. Make sure the EAMOS.INI file is in

“CPU PIC mode”, not in “Shipping mode”. Then restart AM8000 program.

•Depress the ALT /TAB key combination on the keyboard to display the AM8000 System

Diagnostic window.

•Mouse click on Configure. The AM8000 configuration screen will be displayed.

•Move the mouse cursor over the “Magic Code” input box, click inside the box, and type

in the 12-digit number of the CPU PIC you wrote down previously from the label on the

new CPU board.

•Depress RETURN on the keyboard. After a short period of time, if the CPU PIC installation

was successful, you should see the message “Verification passed”. If you typed the wrong

12-digit number, the following error message should appear:

?Magic code verification failed - please re-enter OK

If this happens and you did not make a mistake typing the 12-digit number, restart the

system and verify the CMOS settings and then retry installing the CPU PIC. If this fails,

Select the Control Panel. In the Address box, select the Down Select button. Browse to the

C:\AM8000 folder. Browse in the AM8000 folder and find “amcfg.cfg” file.

Eagle 800 Series II Service Manual Page 5

Rev. A00

Email this file to support@alphamicro.com identifying who you are, what your system

serial number is, and the CPU PIC that you entered.

AM-113-45 MultiFunction Coprocessor

The AM-113-45 Multifunction Coprocessor board is a PCI compatible board that plugs into a 32-bit PCI

slot on the Eagle 800 CPU board. It contains the following functions:

•SSD (Software Security Device) chip

•Four high performance serial ports

•Hardware timer

•Optional uninterruptible power source (UPS) monitor port

•Optional front panel display port

AM-113-45 MultiFunction Coprocessor Board Configuration

The AM-113-45 Multifunction Coprocessor board has been factory tested and shipped with its

configuration jumpers set in their standard default positions, as shown in Figure 4. All jumpers should be

left in their factory-configured positions. (JP4 and JP1-S2 installed)

Figure 4: Eagle 800 Multifunction Coprocessor Board Configuration

SSD Socket location

On-board Serial

/O ports 0-3

Page 6 Eagle 800 Series II Service Manual

Rev. A00

Replacing the Time and Date Battery

When replacing the battery on your CPU board, always be sure to power-down the system first!

DO NOT replace the battery with the power on! As always, when opening your computer chassis,

take proper precautions against electrostatic discharge, which can seriously damage system

components.

The board uses one three-volt lithium battery (part #CR2032) that will last for approximately two years.

To remove the existing battery, which is about the size of a quarter, you must slide it out from under the

top spring contact. It may be necessary to lift the top spring contact slightly to remove the battery from

the plastic well that holds it in place. Do not bend the spring arm, or you will lose the contact tension

and the battery backup will be intermittent.

When installing the new battery, make sure the positive (+) side is facing up and the top spring arm

contact is pressing down firmly to hold it in place.

After installing a new battery, the system BIOS setting will be reset to factory defaults. These are not

optimized for the Eagle 800 Series II. See the following section for restoring your BIOS settings to the

optimized settings.

Restoring Your BIOS Settings

Besides the time and date, the Eagle 800’s battery also maintains the system setup parameters and boot

device parameters These are stored in Eagle 800’s on-board BIOS chip. Therefore, when you remove and

replace the battery, your BIOS settings will be lost. After you install the new battery and turn system

power on, you need to access the BIOS Configuration menu by pressing during POST and restore

your settings. Refer to Appendix A for the optimized settings for the Eagle 800 Series II.

If you do not use the BIOS configuration menu to restore your settings, the system will drop into standard

factory defaults and boot the Eagle 800 with parameters that are not optimized for the system. Yet, when

it does start to boot, the AlphaShell.Exe will boot the system with AM8000.MON and AM8000.INI as

the system parameters.

Once the system is up and running, log to OPR: and enter the current time and date. Reboot the system to

initialize the system up time.

SSD Chip Removal

The SSD chip is located at U12 on your AM-113-45 Multifunction Coprocessor board, as shown in

Figure 4. The type of socket used for the SSD chip requires a special tool for chip removal. If you ever

need to remove and replace this chip, be sure to use the correct tool, as shown in Figure 5.

DEL

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