Warranty
Arlec guarantees this product in accordance with the Australian Consumer Law.
Arlec also warrants to the original first purchaser of this product (“you”) from a retailer that this product will be free of defects in materials
and workmanship for a period of 12 months from the date of purchase; provided the product is not used or installed other than for the
purpose, or in a manner not within the scope of the recommendations and limitations, specified by Arlec, is new and not damaged at the
time of purchase, has been properly installed by a licensed electrician or contractor who is licensed to install electrical products in the
place in which the product was installed and in accordance with Arlec’s installation instructions, has been maintained in accordance with
the recommendations specified by Arlec, has not been subjected to abuse, misuse, neglect or damage, has not been modified or repaired
without the approval of Arlec and has not been used for, or installed in premises which are used for, commercial purposes (“Warranty”).
If you wish to claim on the Warranty, you must, at your own expense, return the product or that part of the product which you believe
is defective in materials and workmanship, and provide proof of original purchase, your name, address and telephone number and a
certificate of installation or other document required by law for the installation of electrical products in the place in which the product was
installed issued by the licensed electrician or contractor who installed the product, to Arlec at the address below within 12 months from
the date of purchase. Please note that the Warranty does not cover removal or re-installation of the product or that part of the product
which you believe is defective.
Arlec will assess any claim you may make on the Warranty in the above manner and if, in Arlec’s reasonable opinion, the Warranty
applies, Arlec will at its own option and expense replace the product (or part of the product) with the same or similar product (or part of
the product) or repair the product (or part of the product) and return it to you or refund the price you paid for the product. Arlec will bear
its own expenses of doing those things, and you must bear any other expenses of claiming on the Warranty.
The Warranty is in addition to other rights and remedies you may have under a law in relation to the product to which the Warranty relates.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Arlec Australia Pty. Ltd. ACN 009 322 105 (“Arlec”) gives the Warranty.
Arlec’s telephone number, address and email address are:
Customer Service: (03) 9982 5111
Building 3, 31 – 41 Joseph Street, Blackburn North, Victoria, 3130
Blackburn North LPO, P.O. Box 1065, Blackburn North, 3130
TROUBLESHOOTING & PIXELATION INFORMATION
Digital TV sets now require the received signal level
to be within its operating boundaries. A signal level
between 45dBμV and 80dBμV is most ideal and will
present a perfect picture. If the signal is outside of
these levels, pixilation will occur whether it is too
much or too little.
The most likely causes of pixilation will be poor
signal collection. Though in some cases, having too
large an antenna for your distribution network, or an
amplifier that is not required, can cause too much
signal for your TV. This can be reduced easily with the
introduction of a splitter.
To fix/prevent pixilation you can try the following:
• Check antenna direction;
• Check for sources of interference and noise-
power cables, exhaust fans, air conditioners,
etc. try to avoid running coax cable within close
proximity to these;
• Check all connections in the system for wear,
corrosion and proper termination;
• Start behind the TV, then the coaxial cable
connection to the antenna’s boom, before
continuing through the distribution network;
• Try re-terminating connection points- this
should eliminate any poor terminations – the
most common cause in new installations. Again
start at the rear of the TV, the antenna coaxial
cable connection, then through the distribution
network.
DIGITAL HD TV ANTENNA INSTALLATION GUIDE
ANTSIG is proudly produced by Arlec Australia
