AT&T 410 820 Bedienungsanleitung

AT&T

MERLIN

COMMUNICATIONS SYSTEM

USER’S GUIDE

MODELS 206, 410 AND 820

WITH FEATURE PACKAGE 2

Table of Contents

Available Features

Key to Symbols

Placing and Answering Calls

Line Buttons and Lights

Distinctive Ringing

Placing an Outside Call

Line Request

Answering an Outside Call

Placing an Intercom Call

Answering an Intercom Call

Fixed Features

Hold

Transfer

Conference

Drop

Message Waiting

Recall

Speaker

On-Hook Dialing

Monitor-on-Hold

Group Listening

Programming Instructions

Assigning Custom Features to Buttons

Feature Programming Chart

Programmable Button Features

Outside Auto Dial

Special Characters with Auto Dial and Speed Dial

Automatic Redialing

Last Number Redial

Saved Number Redial

Page

Intercom Auto Dial

Privacy

Do Not Disturb

Hands-Free Answer on Intercom

Loudspeaker Page

Touch-Tone Enable

Call Pickup

Dial Code Features

Group Page

Personal Speed Dial

Programming a Personal Speed Dial Number

System Speed Dial

Assigning a System Speed Dial Code to an

Auto Dial Button

Ringing and Line Selection Options

Programmable Line Ringing

Personalized Ringing

Voice Announcement Disable

Automatic Line Selection

Optional Equipment

Hands-Free Unit

Placing a Call

Answering a Call

Hands-Free Answer on Intercom

Mute the Microphone

Handset Interactions

Headset Adapter

General Purpose Adapter

Index

Speed Dial Codes

Page

Available Features

Line buttons with lights

make it easy to keep track of

calls

Flexible calling within your

business

Program the features you

want on your phone

Speak to several people at

one time

Volume control

Most features are available

with the touch of a button

One-touch dialing of num-

bers you call often

Convenient access to your

frequently called intercom

numbers

Easy transfer of calls to

someone else

Frequently used features

like hold are designed for

easy access

One-touch redialing of busy

numbers

Speaker

Use this for Centrex and

PBX features

Know immediately when

you have a message waiting

Read on to find out how to use these features...and many more!

Key to Symbols

The following symbols are used throughout the document to illustrate the steps for using your

MERLIN™

communications

system voice terminal. After you are familiar with the steps, the symbols should serve as a quick reminder. (Buttons are shaded

and labeled to look like the actual buttons on your voice terminal. A shaded light indicates that it is lit.)

Lift handset

Don’t lift handset

Dial

(an outside number,

intercom or feature code)

Conference

Speaker

555-1234

Page

Since each symbol represents one action, a sequence of two or more symbols illustrates a procedure. For example,

Touch a fixed feature

button

(A dark shaded

button indicates a fixed

feature button.)

Touch a line button

lighter shade with a

telephone number in-

dicates a line button.)

Touch a custom feature

button

(A lighter shade

with a feature name in-

dicates a custom feature

button.)

Hang up your handset

Slide the T/P switch to

the P position

Return the T/P switch

to the center position

+Intercom +

means lift your handset, touch

Intercom,

and dial the number.

Placing and Answering Calls

LINE BUTTONS AND LIGHTS

Each call is represented on a separate line button. The lights

next to the line buttons tell you what’s happening.

●

The red light tells you which line you’re on or will get when

you lift the handset. When you touch a line button, the red

light goes on next to that line.

The green lights tells you if the line is free (no light), busy

(steady on), ringing (flashing), or on hold (fast flashing for

your held calls, slower flashing for others’ held calls).

DISTINCTlVE RINGING

Calls you receive sound different depending on the type of call

it is: intercom (beep), outside call (one long ring), transferred

call (one short and one long ring).

PLACING AN OUTSIDE CALL

Just lift the handset and dial. The

MERLIN

system automatical-

ly selects a free line for you. You can select a different line by

touching the line button you want. +

NOTE:

To dial an outside sequence that starts with # (for exam-

ple, a Centrex/PBX code), dial ## instead.

Line Request

If you want to use a particular outside line that is busy (green

light is on), you can tell the

MERLIN

system to signal you when

the line is free. Just touch the busy line button (red light comes

on), leaving the handset on the hook. When the line is free, you

will hear a beep. Just lift the handset to dial. If you touch another

line button or receive a call, or if someone else uses the line

before you, your Line Request is cancelled.

555-1234

ANSWERING AN OUTSIDE CALL

Again, just lift the handset; the system automatically gives you

the ringing line.

PLACING AN INTERCOM CALL

Use the

Intercom

button for calling people who are connected

to your

MERLIN

system. The

Intercom

button works like any

line button.

To place an intercom call, just touch

Intercom

and dial the in-

tercom number you want. When you hear the beep, make the

announcement or start your conversation.

Intercom +

The codes for calling people inside your business are as follows:

0 to 5

(Model 206)

10 to 19

(Model 410)

10 to 29

(Model 820)

ANSWERING AN INTERCOM CALL

Answer an intercom call as you would any call: just lift the hand-

set to get the ringing intercom line.

Fixed Features

HOLD

The Hold feature lets you handle more than one call at the same

time.

To put a call on hold, touch

Hold.

The green light next to the line

flashes rapidly and your voice terminal rings periodically to re-

mind you of the held call. To return to the held call, touch the

line button with the rapidly flashing green light.

If you do not have a line button for a call, you can still put it on

hold using the Hold button. To retrieve the call, dial #*.

TRANSFER

To transfer a call, touch

Transfer

(call is now on hold), dial the

intercom number, and hang up. If the call is not answered, it

returns to your phone with the distinctive two-ring transferred

call signal.

You can also announce a call on the intercom as you transfer

it. Touch

Transfer,

touch

Intercom,

and dial the intercom code.

When you hear the beep, announce the call and hang up.

Hold

Pause

Transfer

Intercom

CONFERENCE

Add a second outside caller to an existing conversation by

following this procedure: Touch

Conference,

touch a free line

button, dial the second person.

Conference +

555-1234

You can also use the Conference feature to add in a call on

hold: Touch Conference, touch the line button with the held

call.

Conference

555-1234

The conference limit is two outside lines. Two additional inside

people can join in the call by touching the line buttons in use

for the conference, making a total of five people in the con-

ference, including you.

If you put a conference on hold, the other people in the con-

ference can talk to each other. This is especially convenient if

two outside parties need to talk to each other. You can con-

ference them together, put them on hold, and be free to do other

things.

DROP

Remove a call from a conference by following this two-step pro-

cedure: Touch Drop, touch the line button of the call to be

dropped. Drop is especially useful when the line you wanted to

conference in is busy or is not answered.

Drop

Stop +

555-1234

MESSAGE WAITING

If the attendant (receptionist) has a message for you, the green

light next to your

Message

button will be lit. Call the attendant

on the intercom and turn off the light by touching

Message.

Message

RECALL

If you have Centrex, PBX, or custom calling services, you nor-

mally signal that system by a switchhook flash. With the

MERLIN

system, you need only touch

Recall.

If you are not

connected to any special service, you can use

Recall

as a con-

venient way to end a call and make a second call without hang-

ing up.

Recall

SPEAKER

Speaker

lets you listen to a call without lifting the handset. To

speak, however, you need to use the handset or the optional

Hands-Free Unit (page 21).

On-Hook Dialing

Touch

Speaker

and dial. When the other person answers, lift

the handset.

Speaker

Monitor-on-Hold

If someone puts you on hold, touch

Speaker

and hangup. When

the other person talks to you again, lift the handset to resume

the conversation.

Speaker

Group Listening

If you want others in the room to hear your conversation, touch

Speaker

and continue using the handset.

Speaker

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