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g) If you experience trouble with this Surge Protector, please contact your service provider for
repair/warranty information. If your equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the equipment until the problem is resolved.
h) No repair can be done to this equipment.
i) Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.
j) If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this Surge Protector does not disable your alarm equipment. If you have questions
about what will disable alarm equipment, consult your telephone company or a qualified installer.
Limited Warranty and
Connected Equipment Guarantee
Ignition L.P. warrants this surge protector product (“Product”) against defects in materials and
workmanship under normal use by the original purchaser for five (5) years after the date of purchase
(the “Warranty Period”). IGNITION L.P. MAKES NO OTHER EXPRESS WARRANTIES.
This warranty does not cover: (a) damage or failure caused by or attributable to abuse, misuse,
failure to follow instructions, improper installation or maintenance, alteration, accident, Acts of God
(such as floods) except as expressly stated herein; (b) improper or incorrectly performed repairs by
persons who are not an Ignition L.P. Authorized Service Facility; (c) consumables (such as fuses);
(d) ordinary wear and tear or cosmetic damage; (e) transportation, shipping or insurance costs; (f)
costs of product removal, installation, set-up service, adjustment or reinstallation; and (g) claims by
persons other than the original purchaser.
Connected Equipment Benefit: If the Product is properly installed and connected (as defined
below) to any electronic equipment (the “Connected Equipment”) and if the Connected
Equipment is damaged during the Warranty Period by a transient voltage surge/spike from the
AC power line, telephone line or coaxial line that enters the Connected Equipment through
the Product, then Ignition L.P. will reimburse the original purchaser of the Product the lesser
of: (a) the repair charges for the Connected Equipment; (b) the purchase price of replacement
equipment that is reasonably comparable (as determined by Ignition L.P. in its sole discretion)
to the Connected Equipment; or (c) the original purchase price of the Connected Equipment;
provided, however, that in no event will the Connected Equipment Benefit exceed a maximum of
two hundred and fifty thousand U.S. dollars ($250,000) (the “Equipment Limit”). The Connected
Equipment Benefit does not cover data loss and is subject to all of the limitations described in
the all capitalized paragraph below. In order to qualify for the Connected Equipment Benefit, the
Product must be returned to Ignition L.P. and inspection of the Product must show its stated
protection capacity was exhausted by a power surge.
“Properly installed and connected” means: (a) the Product must be plugged directly into a
properly wired and grounded AC outlet; (b) that no extension cords, adapters, other ground wires
or electrical connections may be used to connect the Product to AC power; (c) that no more than
one piece of Connected Equipment may be connected to any one outlet of the Product; (d) that
the wiring in the building must comply with all applicable codes (NEC, CSA, etc.); and (e) that all
wires (power, telephone and coaxial) leading into the Connected Equipment must pass through
the Product. To claim damage to Connected Equipment as a result of telephone line transients,
the Product must provide telephone line protection, and your telephone service equipment must
include a properly installed and operating “primary protection” device at the service entrance.
Primary protection devices are normally available from the telephone company and added during
telephone line installation. To claim damage to Connected Equipment as a result of coaxial line
transients, the Product must provide coaxial line protection.
To make a claim for surge-induced damage to Connected Equipment, you must:
1) Call Ignition L.P. at 1-866-829-2185 for a return authorization number during the Warranty
Period. Under no circumstances will a claim for surge-induced damage to Connected
Equipment be accepted without a return authorization number;
