Avid Technology MediaStream Palladium Store 1000 Kurzanleitung

Important Information

Avid®recommends that you read all the information in these upgrade notes thoroughly

before installing or using any new hardware or software version.

nThis Upgrade procedure should take approximately two hours, but it is recommended to

schedule a four-hour time slot should difficulties arise. If you are not already running

release 3.20 (or greater) you will need to upgrade to this release before installing the second

set of controllers. This upgrade will add between two and four hours to the procedure.

These upgrade notes describe how to upgrade a MediaStream PS 1000 from a single

controller to a double controller in an existing system.

These upgrade notes are intended for qualified Avid Field Support personnel or Avid

Resellers who know how to install MediaStream Storage Products, have a working

knowledge of the Windows operating systems, and understand the currently supported

configurations.

Avid®MediaStream™Palladium Store 1000

(PS 1000) Dual Controller Upgrade

If You Need Help

If you are having trouble using any Avid MediaStream Network products:

1. Retry the action, carefully following the instructions given for that task. It is especially

important to check each step of your workflow.

2. Check the release notes for the latest information that might have become available after

the hardcopy documentation was printed.

3. Check the documentation that came with your Avid application or your hardware for

maintenance or hardware-related issues.

4. For Technical Support, please call 866-472-2736.

Symbols and Conventions

These upgrade notes use the following symbols and conventions:

Symbol or Convention Meaning or Action

nA note provides important related information,

reminders, recommendations, and strong suggestions.

cA caution means that a specific action you take could

cause harm to your computer or cause you to lose data.

wA warning describes an action that could cause you

physical harm. Follow the guidelines in this document

or on the unit itself when handling electrical equipment.

> This symbol indicates menu commands (and

subcommands) in the order you select them. For

example, File > Import means to open the File menu

and then select the Import command.

tThis symbol indicates a single-step procedure. Multiple

arrows in a list indicate that you perform one of the

actions listed.

kThis symbol represents the Apple or Command key.

Press and hold the Command key and another key to

perform a keyboard shortcut.

Italic font Italic font is used to emphasize certain words and to

indicate variables.

Meeting Requirements for an Upgrade

In order to perform this upgrade to the dual controller configuration, the following items and

conditions must be met:

• Be running 3.20 software.

• Have the utility to upgrade the firmware on the new array.

Tools Required

• #1 Phillips head screwdriver

• ESD wrist strap or equivalent

Upgrade Kit Contains:

• New switch controller

• New bridge controller

• DB9 to HSSDC cable

nThis Upgrade procedure should take approximately two hours, but it is recommended to

schedule a four-hour time slot should difficulties arise. If you are not already running

release 3.20 (or greater) you will need to upgrade to this release before installing the second

set of controllers. This upgrade will add between two and four hours to the procedure.

Courier Bold font

Courier Bold font identifies text that you type.

Click Quickly press and release the left mouse button

(Windows) or the mouse button (Macintosh).

Double-click Click the left mouse button (Windows) or the mouse

button (Macintosh) twice rapidly.

Right-click Quickly press and release the right mouse button

(Windows only).

Drag Press and hold the left mouse button (Windows) or the

mouse button (Macintosh) while you move the mouse.

Ctrl+key

k+key

Press and hold the first key while you press the second

key.

Symbol or Convention Meaning or Action

Performing the Upgrade

The Avid MediaStream Upgrade Notes explain how to perform one or more “Upgrades” to

both hardware and software to support dual controller capability on the MediaStream

network. Each section contains more than one step.

nBefore beginning the upgrade, check to make sure software release 3.20 is installed. If it is

not, download and upgrade your system before beginning this procedure.

Perform the upgrade process in the following sequence:

1. “Initiating the Upgrade” on page 4

2. “Preparing to Install the Bridge and Switch Controllers” on page 5

3. “Installing the Bridge and Switch Controllers” on page 7

4. “Preparing for Configuration” on page 10

5. “Configuring the System” on page 12

cAt all times during the upgrade and installation, follow industry accepted safety

procedures.

Initiating the Upgrade

If you are upgrading in a live network with no redundant capacity, begin with Step 2. If you

are running a redundant system:

1. Move all live traffic onto the backup system prior to beginning the Upgrade process.

2. Stop all encodes.

3. Stop all decodes

Preparing to Install the Bridge and Switch Controllers

Preparing to Install the Bridge and Switch

Controllers

Before the new bridge controller and switch controller can be installed in the PS 1000, the

hardware components in the network must be shut down and powered off. Use the following

procedure to shut down and power off the MSS system.

Shutting Down the System

In order to maintain integrity within the system, the components must be shut down and

powered off in the proper sequence.

To prepare for the hardware installation, shut down and power off the following

components in this sequence:

1. ConnectPlus (see “Shutting Down the ConnectPlus” on page 5)

2. MS Server (see “Shutting Down the Server” on page 5).

3. MSi (see “Shutting Down the MSi” on page 6).

4. PS 1000 (see “Shutting Down the PS 1000” on page 6).

5. FSC (see “Shutting Down the File System Controller” on page 6).

Shutting Down the ConnectPlus

If a ConnectPlus is part of the network, use the following steps.

To shut down an Integrated ConnectPlus:

1. On the MSi desktop, double-click the ConnectPlus Icon to stop all FRP transfers. Do not

power down the MSi at this point.

To shut down an External ConnectPlus:

1. On the MSi desktop, double-click the ConnectPlus Icon to stop all FRP transfers. Power

off the ConnectPlus.

Shutting Down the Server

To safely shut down the server:

1. Open a telnet session to the Console Port.

2. If you have not done so already, login as root (password is

.root

3. Type

stopams –H

and press Enter.

4. Wait for the words:

- Connection to host lost. OK to Hit Reset button.

5. Turn off the two power switches on the back of the MS Server.

Shutting Down the PS 1000

To safely shut down the PS 1000:

1. Power down the PS 1000.

2. Power down the FC switch.

Shutting Down the File System Controller

1. Telnet to the FSC (if necessary).

2. Enter the command

fsc_stop.

Follow the on-screen instructions.

3. Power down the FC switch.

Shutting Down the MSi

The MSi application may be closed at any time the system is idle using the normal Windows

2000 application exit function (click the “x” located at the far right end of the application

title bar). You can power down the MSi PC at any time without adverse effect on the server

node’s external applications.

nBefore you shut down the MSi application, be sure you are not playing or recording using

the MSi Play or Record windows.

1. Shut down the MSi application.

2. Power down the MSi.

Installing the Bridge and Switch Controllers

Use the following instructions to install the bridge and switch controllers into the PS 1000

array. Dual controllers allow the isolation of the dual networks in the MediaStream system

and provide redundancy within the network. The following figures show the front of the

PS 1000 array with the front cover removed and the location of the bridge controllers (front

view) and a rear view shows the location of the switch controllers.

PS 1000 Array (Front - Cover Removed)

PS 1000 Array (Rear - Cover Removed - One Controller)

Each PS 1000 array ships with filler controllers where the bridge controller will be installed.

A metal plate covers the slot where the switch controller is installed. Both the filler

controller and plate cover need to be removed.

cBefore beginning the bridge and switch installation, wear an anti-static wrist strap or

equivalent to protect components from damage during the installation.

A1 A2 A3 A4 A5 C C B1 B2 B3 B4 B5

B1 B2 B3 B4 B5

A1 A2 A3 A4 A5 C C

Bridge controller

locations (2)

Power Supply 1

Power Supply 2

Switch Contoller

Status

Service

Port

Switch Controller

Locations (2)

Installing the Bridge Controller

Before installing the bridge controller, the filler controller must be removed. Use the

following procedure to remove the filler controller and install the bridge controller.

Bridge Controller

To install the bridge controller:

1. Press your forefinger into the indentation at the lower part of the filler controller in the

slot labeled C (see the following figure). The drive pops out slightly.

2. Gently grasp the cover flap and pull the drive a few inches out. Grasp the filler controller

and remove it the remainder of the way.

Removing Filler

Filler carrier indentation

Installing the Bridge and Switch Controllers

3. Open the cover flap of the bridge controller and slide the new controller into the

PS 1000 array guiding the controller to the rear of the drive bay until it snaps into rear

connection.

4. Press the cover flap down until it clicks in place, locking the bridge controller into place.

Installing the Switch Controller

Before installing the switch controller, the slot cover must be removed. Use the following

procedure to remove the cover and install the switch controller. The following figure shows a

switch controller.

Switch Controller

To install the switch controller:

1. Using a #1 Phillips head screwdriver, unscrew the captive screws securing the switch

slot cover.

Switch Controller - Location of Captive Screws

2. Guide the switch controller into the slot marked switch controller B, making sure the

controller fits into the tracks in the chassis.

3. Tighten the retaining screws.

Preparing for Configuration

After installing the bridge and switch controllers, it is necessary to cable the new switch

controller and to power up the components.

Powering Up the MSi

To power up the MSi:

1. Power on the MSi.

2. Select File > Launch from the Control Panel. The MSi application opens.

Powering Up the PS 1000

To power up the PS 1000:

1. Connect the DB9 to HSSDC FC cable to connect the new switch controller.

2. Power up the PS 1000 array.

3. Wait at least two minutes before proceeding.

Captive retaining

screw

Captive retaining

screw

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