6
OPERATION
This warranty gives you specific legal
rights. You may also have other rights
which vary from state to state. Dual
Electronics Corp. warrants this product
to the original purchaser to be free from
defects in material and workmanship for
a period of one year from the date of the
original purchase.
Dual Electronics Corp. agrees, at our
option, during the warranty period,
to repair any defect in material or
workmanship or to furnish an equal
new, renewed or comparable product
(whichever is deemed necessary) in
exchange without charges, subject to
verification of the defect or malfunction
and proof of the date of purchase.
Subsequent replacement products are
warranted for the balance of the original
warranty period.
Who is covered?
This warranty is extended to the original
retail purchaser for products purchased
from an authorized Dual dealer and used
in the U.S.A.
What is covered?
This warranty covers all defects in
material and workmanship in this product.
The following are not covered: software,
installation/removal costs, damage
resulting from accident, misuse, abuse,
neglect, product modification, improper
installation, incorrect line voltage,
unauthorized repair or failure to follow
instructions supplied with the product, or
damage occurring during return shipment
of the product. Specific license conditions
and copyright notices for the software can
be found via www.dualav.com.
What to do?
1. Before you call for service, check the
troubleshooting guide in your owner’s
manual. A slight adjustment of any custom
controls may save you a service call.
2. If you require service during the
warranty period, you must carefully
pack the product (preferably in the
original package) and ship it by prepaid
transportation with a copy of the original
receipt from the retailer to an
authorized service center.
3. Please describe your problem in writing
and include your name, a return UPS
shipping address (P.O. Box not acceptable),
and a daytime phone number with your
shipment.
4. For more information and for the
location of the nearest authorized service
center please contact us by one of the
following methods:
•Callustoll-freeat1-866-382-5476
•E-mailusatcs@dualav.com
Exclusion of Certain Damages: This
warranty is exclusive and in lieu of any
and all other warranties, expressed or
implied, including without limitation the
implied warranties of merchantability and
fitness for a particular purpose and any
obligation, liability, right, claim or remedy
in contract or tort, whether or not arising
from the company’s negligence, actual or
imputed. No person or representative is
authorized to assume for the company
any other liability in connection with the
sale of this product. In no event shall the
company be liable for indirect, incidental or
consequential damages.
consequential damages.
Limited One-Year Warranty
