BETCO GENESYS Series Bedienungsanleitung

E27200

E27300

GENESYSGENESYS™SERIESSERIES

26", 28"and 32"

Mid-Size Scrubber

TROUBLESHOOTING GUIDE

400 Van Camp • Bowling Green, Ohio 43402

Customer Service: 888-GO-BETCO • Fax: 800-445-5056 • Technical Service: 877-856-5954 • www.betco.com

E27400

E27500

TABLE OF CONTENTS

Speciﬁcations...................................................................................................................................................3

Introduction ......................................................................................................................................................4

Recommended Service Parts............................................................................................................................5

Troubleshooting

Insufﬁcient water to scrub head.................................................................................................... 6 - 7

Poor water recovery...................................................................................................................... 8 - 9

Machine will not turn on....................................................................................................................10

Machine is not cleaning properly ......................................................................................................11

Vacuum motor will turn off ...............................................................................................................11

Electrical faults and possible causes .................................................................................................11

Scrub head will not run .....................................................................................................................12

Scrub head circuit breaker is tripped......................................................................................... 13 - 14

GeneSys™machine will not drive.......................................................................................................14

Run time is short....................................................................................................................... 15 - 17

Down pressure switch adjustment ............................................................................................ 18 - 19

Fortify™Armor™telemetry & reporting ..............................................................................................20

Fortify™programmable timer lock-out...............................................................................................21

Fortify™bluetooth battery discharge indicator ...................................................................................22

Recommended Maintenance......................................................................................................................... 23

Warranty......................................................................................................................................................... 24

SPECIFICATIONS

Speciﬁcations GeneSys™26D GeneSys™28D GeneSys™32D GeneSys™28ORB

Productivity (sq. ft./hour) Up to 29,250 Up to 31,500 Up to 36,000 Up to 31,500

Cleaning Pad Width 26 in. 28 in. 32 in. 28 in.

Pad / Brush Dimensions (2) 14 in. Disk (2) 13 in. Disk (2) 16 in. Disk (1) 14 in. x 28 in. Disk

Brush Motor(s) (2) 1.0 HP (2) 1.0 HP (2) 1.0 HP (1) .75 HP

Pad Speed 300 RPM 300 RPM 300 RPM 2,000 RPM

Down Pressure 60, 120 & 180 lb. 60, 120 & 185 lb. 60, 120 & 185 lb. 60, 120 & 185 lb.

Solution Tank 25-gal. 25-gal. 25-gal. 25-gal.

Recovery Tank 28-gal. 28-gal. 28-gal. 28-gal.

Solution Flow 0 - .75 gpm 0 - .75 gpm 0 - .75 gpm 0 - .75 gpm

Battery Options (4) 6v 260 AH Wet

(4) 6v 220 AH AGM

(4) 6v 260 AH Wet

(4) 6v 220 AH AGM

(4) 6v 260 AH Wet

(4) 6v 220 AH AGM

(4) 6v 260 AH Wet

(4) 6v 220 AH AGM

Run Time Up to 4.5 hr. Up to 4.5 hr. Up to 4.0 hr. Up to 5.5 hr.

Sound Level <65 dBa <65 dBa <65 dBa <65 dBa

Vac Motor / Filter .72 HP / HEPA .72 HP / HEPA .72 HP / HEPA .72 HP / HEPA

Machine Weight (w/260AH Batteries) 625 lb. 630 lb. 640 lb. 630 lb.

Machine Dimensions 55 in. x 28 in. x 44 in. 56 in. x 30 in. x 44 in. 59 in. x 34 in. x 44 in. 54 in. x 29 in. x 44 in.

Squeegee Width 35 in. 40 in. 45 in. 40 in.

Warranty* 10 - Years Rotomold

3 - Years Parts/Labor

180 - Days Travel

1 - Year Pro-rated

Batteries

10 - Years Rotomold

3 - Years Parts/Labor

180 - Days Travel

1 - Year Pro-rated

Batteries

10 - Years Rotomold

3 - Years Parts/Labor

180 - Days Travel

1 - Year Pro-rated

Batteries

10 - Years Rotomold

3 - Years Parts/Labor

180 - Days Travel

1 - Year Pro-rated Batteries

3 - Years / 3,000 Hours -

Isolators

*See full warranty for details

Key Options & Accessories

Fortify™Wet Battery Protection System

Fortify™Programmable timer Lock-out

Fortify™Armor Telemetry & Reporting

Fortify™Bluetooth Battery Discharger Indicator

Fortify™Foam Control

Brush: General Purpose

SoliChem™Chemicals: Daily: pH7 Ultra

Degreaser: Green Earth®BioActive Solutions™ Grease Solv

INTRODUCTION

This is a quick reference troubleshooting manual for Betco’s GeneSys™Mid-Size Floor

Scrubbers. It is intended to be used by advanced operators and service technicians to

assess possible machine issues.

This manual aligns with the “Troubleshooting Guide” shown on page 50 of the “GeneSys™

Operator’s Manual” and expands on it in detail, highlighting the corrective action. At the

end of the manual is programing documentation from the GeneSys Operators manual for

the Fortify™options.

If further assistance is needed call Betco’s technical support team at 1-877-856-5954.

GENESYS™RECOMMENDED SERVICE PARTS

PART # PART NAME DIAGRAM WEAR

ITEM

26D 28D 32D 28ORB OPTIONAL

PARTS

Stocked by Distributor

& Service Company

E29459 Static Strap FRAME X X X X X X

E29449 Front Squeegee Blade 35in SQUEEGEE X X X

E29450 Rear Squeegee Blade 35in SQUEEGEE X X X

E28504 Front Squeegee Blade 40in SQUEEGEE X X X

E28502 Rear Squeegee Blade 40in SQUEEGEE X X X

E29454 Front Squeegee Blade 45in SQUEEGEE X X X

E29455 Rear Squeegee Blade 45in SQUEEGEE X X X

E28903 Squeegee Attachment Knob SQUEEGEE X X X X X

E28784 PCB, TDS Sensor HEAD LIFT X X X X X

E28526 Orbital Pad Driver ORBITAL X X

E28513 Pad Driver Face ORBITAL X X

E89832 Orbital Backer Pad 14 x 28 ORBITAL X X X

E28530 Rubber Isolator Mount

1.563 Tall x 1.25 Dia

ORBITAL X X

E28633 Isolator Spacer ORBITAL X X

E28531 Isolator Bushing 1.25 OD x

0.313 ID

ORBITAL X X

E28656 Isolator Bushing ORBITAL X X

E28506 Battery Trojan T145 SOLUTION TANK X X X X X X

E88031 Battery, AGM, Crown 220 SOLUTION TANK X X

E28704 Charger Cord SOLUTION TANK X X X X X

E28785 Battery Spacer, Foam SOLUTION TANK X X X X X

E29571 Disk Head Shroud - 26 DISK HEAD X X

E29536 13in Malish Brush Assembly DISK HEAD X X X

E29537 13in Malish Pad Driver

Assembly

DISK HEAD X X X

E29570 Disk Head Shroud - 28 DISK HEAD X X

E29534 14in Malish Brush Assembly DISK HEAD X X X

E29535 14in Malish Pad Driver

Assembly

DISK HEAD X X X

E29572 Disk Head Shroud - 32 DISK HEAD X X

E29538 16in Malish Brush Assembly DISK HEAD X X X

E29539 16in Malish Pad Driver

Assembly

DISK HEAD X X X

E29527 HEPA Filter RECOVERY TANK X X X X X X

E29563 Ball Float Shut-Off RECOVERY TANK X X X X X

E29562 Float Ball Cage Mount RECOVERY TANK X X X X X

E29525 Debris Tray RECOVERY TANK X X X X X X

E29601 Pump SOLUTION DELIVERY X X X X X X

EP50276 Chem Puck Cage SOLUTION DELIVERY X X X X X X

E29313 Spray Nozzle SOLUTION DELIVERY X X X X X X

F092486 Solichem/Defoamer Combo SOLUTION DELIVERY X X X X X

E28975 Fuse ELECT. ENCLOSURE X X X X X X

E28954 30A Breaker ELECT. ENCLOSURE X X X X X

E12629 Key Switch w/ 2 Keys ELECT. ENCLOSURE X X X X X

E28956 80A Relay ELECT. ENCLOSURE X X X X X

E28978 40A Relay ELECT. ENCLOSURE X X X X X

E28907 SPE Charger ELECT. ENCLOSURE X X X X X

TROUBLESHOOTING: Insufﬁcient Water to Scrub Head

SOLUTION LEVEL

Check the machine’s solution level in the solution tank

by looking at the exterior clear sight hose. This is located

on the operator’s left side of the machine. There should

be a visual sign of solution. If no visual sign of solution

is present, ﬁll the solution tank to the desired level for

operation.

SOLUTION SHUT-OFF VALVE

The solution shut-off valve is located behind the wheel on

the operator’s left side of the machine. Verify that the valve

is in the open position for the solution to ﬂow from the

solution tank.

SOLUTION CONTROL KNOB

Solution ﬂow is controlled by the ﬂow control knob.

If there is still low solution ﬂow condition, check the

setting on the knob on the lower control board. This may

be turned down to the lowest setting. Turn the knob to

the middle setting and operate the machine to check for

sufﬁcient solution deployment.

Ball Valve is OPEN = Solution Flows

Ball Valve is CLOSED = No Flow

TROUBLESHOOTING: Insufﬁcient Water to Scrub Head

BOWL FILTER

Solution restriction may be caused by a clogged screen

in the ﬁlter in the solution delivery system. This is located

just under the frame on the operator’s left side of the

machine.

1. Unscrew the clear bowl and remove the screen.

2. Clean and remove any debris.

3. Reinstall the screen and bowl.

SOLUTION PUMP NOT FUNCTIONING

The 24V solution pump is located on the operator’s right

side under the edge of the frame. The solution pump not

functioning will result in no solution contacting the ﬂoor.

Verify operation and replace if faulty.

SOLUTION TUBE IS KINKED OR CLOGGED WITH DEBRIS

Trace the entire solution hose from the sight hose to the outlets at the scrub deck.

Check for debris or kinked shut hoses that could restrict the ﬂow of solution. Clean

out any debris and straighten hoses or redirect if a kink is found.

Filter Screen and Clear Bowl

Part #E28942-00

Scrub Deck Outlets

SoliChem™ Canister Solution Pump

E29601-00 Tee Fitting

E28940-00

Sight Hose

Bowl and Strainer Screen

E28942-00

TROUBLESHOOTING: Poor Water Recovery

WATER RECOVERY TANK IS FULL

Empty the recovered water in an approved location.

DIRTY OR WORN SQUEEGEE BLADES

Disconnect the vacuum hose from the squeegee. Remove the squeegee

from the machine by loosening the 2 black knobs. Inspect the edge of the

squeegee blades for wear and debris. Remove retainers and squeegee

blades for edge rotation and/or replacing.

Clean sharp squeegee blade edges will enable the squeegee to recover

water from the cleaned ﬂoor more efﬁciently.

RECOVERY HOSE LOOSE OR KINKED

The recovery hose is connected to the squeegee and to the recovery tank. Inspect both end connections for proper sealed attachment, cracks, holes or

kinked hose sections.

Also inspect the recovery hose for blockages or obstructions.

SQUEEGEE OUT OF ADJUSTMENT

Put the squeegee down and adjust by setting the squeegee wheels .060”

up from the ﬂoor’s surface. This can be done with feeler gauges or by

removing the .060” thick timer cover and use as a gauge. Use two 9/16”

wrenches for the nuts. Set squeegee wheel height close to the .060” so

the wheel almost touches. Slide .060” gauge or timer cover out and the

wheel should not move. Tighten the nuts. Repeat for both wheels.

Use your thumb to push down on

the threaded shaft while setting

height of wheel with top nut.

Timer Cover

TROUBLESHOOTING: Poor Water Recovery

STUCK OR DAMAGED BALL FLOAT

Dislodge the ﬂoat balls if they are stuck or wedged in the

cage. Replace assembly is it is damaged beyond repair.

RECOVERY TANK LID IS NOT SEALING PROPERLY

Inspect seal and replace if damaged. Reposition the seal

into the groove if it has pulled out. Clean the recovery tank

seal surface to remove any buildup or sticky residue that

could stick to the lid when sealed.

DRAIN HOSE CAP NOT INSTALLED PROPERLY

The drain hose cap must be properly installed for the

solution recovery system to function properly.

Cap OFF Cap ON

CLOGGED HEPA FILTER

Lift the recovery tank to access the location of the Vacuum

and HEPA ﬁlter. Loosen the HEPA ﬁlter band clamp.

Remove the HEPA ﬁlter from the vacuum motor. Inspect

the inside and outside of the HEPA ﬁlter and remove any

clogs or debris. Replace if damaged or obstructed.

TROUBLESHOOTING: Machine Will Not Turn On

FAULTY KEY SWITCH

Check the wire connections of the key switch. This can be

done by removing the 4 .25-20 x .5Lg hex drive bolts of

the lower control board.

Diagnose the key switch and replace if faulty.

DISCHARGED BATTERIES

Check wire connections at batteries and charger. Plug

the machine’s onboard charger in to 120V wall outlet. Do

not use an extension cord while charging. This voids the

charger warranty.

Part number: E28907-00 SPE Charger - CBHD3 24V 20A

The on-board charger has three LEDs to indicate the status of the charging cycle when it is plugged in:

SIGNAL (LED) MEANING

Red LED ﬂashing twice Battery charger is set to charge LEAD-ACID batteries

Green LED is ﬂashing twice Battery charger is set to charge GEL and /or AGM batteries

Red LED is on First phase of charging is in progress

Yellow LED is on Second phase of charging is in progress

Green LED is on End of charge or maintenance phase

Yellow LED is ﬂashing Issue with battery or battery not connected or output short circuit

Red LED Flashing Safety timer exceeded internal short circuit

Green LED Light

Yellow LED Light

Red LED Light

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