Better Water LLC is a leading integrated manufacturer of water treatment
equipment and components for the industrial, commercial, and
institutional markets.
Located in Smyrna, Tennessee,
Better Water LLC continues its history
of manufacturing and distribution of
equipment specifically designed for the
renal dialysis market.
Founded in 1971, Better Water LLC has
built a reputation for solving our
customers' toughest problems with high
quality products and unmatched service.
Better Water LLC Technical Support:
698 Swan Dr Phone (615) 355-6063, press "1"
Smyrna, TN 37167 Email support@betterwater.com
Phone (615) 355-6063 Customer Service:
Fax (615) 355-6065 Phone (615) 355-6063, press "3"
Email customerservice@betterwater.com
Support is available regarding all Better Water LLC systems,
24 hours a day,7 days a week.
Normal business hours are Monday through Friday from
8:00 am until 3:30 pm, Central Standard Time (excluding holidays)
Call (615) 355-6063, press "1" for Technical Support
Emergency assistance is available after normal business hours (including
holidays) by calling (615) 708-8627.
Our website, www.betterwater.com, which is updated
frequently, contains a wealth of technical support information on the
SUPPORT tab and includes:
Operator and Service Manuals
Consumables and Accessories Lists
Technical Service Bulletins
For your convenience there are also online forms for placing Orders
and requesting Returned Goods Authorization. These are Adobe
forms that can be downloaded and either faxed or emailed to us.