TROUBLESHOOTING
•PIT tags not being detected: confirm that the
reader is being operated away from metal
objects, such as metal collars, stainless steel
tables, etc.; check the environment for presence
of potential sources of electromagnetic
interference (EMI), such as PC monitors, laptop
or phone chargers, etc., or another active RFID
readers in the close vicinity.
•Memory cannot be downloaded: make sure the
tags memory is enabled in reader settings (refer
to Biomark Tag Manager 3 User Manual for
more information).
•Bluetooth not visible: Check if Bluetooth icon
appears on the display. If not, enable Bluetooth
by using PIT tag Management Software.
•Bluetooth visible but not connectable: Make sure
your reader is configured to be visible and
connectable through Tag Manager software
(refer to Biomark Tag Manager 3 User Manual
for more information).
•Incorrect date/time: connect reader to Tag
Manager software click on “Set GPR Plus
Reader Date/Time From Computer Clock”
button under Device Manager tab in Reader
Settings (refer to Biomark Tag Manager 3 User
Manual for more information).
Note: Refer to GPR Plus Reader User Manual for more
information or contact the Customer Service Department
of Biomark at (208) 275‐0011 or email
customerservice@biomark.com for technical assistance.
