Black Box SERVSWITCH Series Bedienungsanleitung

OCTOBER 2003

ACU1004A

ACU1005A

SUN-1M2

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)

FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.

Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

Web site: www.blackbox.com • E-mail: [email protected]

Customer Support Information:

THE SERVSWITCH™ FAMILY

Welcome to the ServSwitch Family!

Thank you for purchasing a BLACK BOX®ServSwitch Brand CAT5 KVM Extender

model! We appreciate your business, and we think you’ll appreciate the many ways

that your enhanced keyboard/video/mouse system will save you money, time, and

effort.

That’s because our ServSwitch family is all about breaking away from the

traditional, expensive model of computer management. You know, the one-size-

fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no

more, no less.” Why not a single user station (monitor, keyboard, and mouse) for

multiple computers—even computers of different platforms? Why not a pair of

user stations, each of which can control multiple computers? Why not multiple

user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line of

robust solutions for all these applications. Do you have just two PCs, and need an

economical alternative to keeping two monitors, keyboards, and mice on your

desk? Or do you need to share dozens of computers, including a mix of IBM®PC,

RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI™ compatibles among

multiple users with different access levels? Does your switch have to sit solidly on a

worktable and use regular everyday cables? Or does it have to be mounted in an

equipment rack and use convenient many-to-one cables? No matter how large or

small your setup is, no matter how simple or how complex, we’re confident we

have a ServSwitch system that’s just right for you.

The ServSwitch family from Black Box—the one-stop answer for all your KVM-

switching needs!

This manual will tell you all about your new ServSwitch Brand CAT5 KVM

Extender for Sun, including how to install, operate, and troubleshoot it. For an

introduction to the extender, see Chapter 3. The extender product codes covered

in this manual are:

ACU1004A

ACU1005A

SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN

TRADEMARKS USED IN THIS MANUAL

Apple and Macintosh are registered trademarks of Apple Computer, Inc.

AT&T is a registered trademark of AT&T.

IBM and RS/6000 are registered trademarks of International Business Machines

Corporation.

Sun and Sun Microsystems are registered trademarks of Sun Microsystems, Inc. in

the United States and other countries.

Any other trademarks mentioned in this manual are acknowledged to be the property of the

trademark owners.

FCC AND IC RFI STATEMENTS

FEDERAL COMMUNICATIONS COMMISSION

AND

INDUSTRY CANADA

RADIO FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio-frequency energy, and if not

installed and used properly, that is, in strict accordance with the manufacturer’s

instructions, may cause interference to radio communication. It has been tested

and found to comply with the limits for a Class A computing device in accordance

with the specifications in Subpart B of Part 15 of FCC rules, which are designed to

provide reasonable protection against such interference when the equipment is

operated in a commercial environment. Operation of this equipment in a

residential area is likely to cause interference, in which case the user at his own

expense will be required to take whatever measures may be necessary to correct

the interference.

Changes or modifications not expressly approved by the party responsible

for compliance could void the user’s authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission from

digital apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le

brouillage radioélectrique publié par Industrie Canada.

SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN

EUROPEAN UNION DECLARATION OF CONFORMITY

WARNING!

This is a class A product. In a domestic environment, this product might

cause radio interference, in which case the user might be required to

take adequate remedial measures.

This product complies with the following harmonized standards:

• EN55022 (1994), EN55024 (1998)

• EN61000-3-2 (1995), EN61000-3-3 (1995), EN60950 (2000)

When you use this product in environments that have high levels of

electromagnetic interference, you might experience some slight disturbance in its

operation. If this occurs, please refer to Chapter 8 or call technical support.

To maintain compliance, use only cables supplied (or recommended) for use

with this product.

NOM STATEMENT

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de

que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca

de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que

sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá

a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser

referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe colocar

en libreros o gabinetes que impidan el flujo de aire por los orificios de

ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del

tipo descrito en el instructivo de operación, o como se indique en el aparato.

SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización

del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no

sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen del

aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas

de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

CONTENTS

Contents

Chapter Page

1. Quick Start Guide ...................................................................................... 9

2. Specifications ........................................................................................... 10

3. Introduction ............................................................................................. 13

3.1 Compatibility ..................................................................................... 13

3.2 Key Features ...................................................................................... 14

4. Checklist of System Components ............................................................ 16

4.1 The Complete Package ..................................................................... 16

4.2 The Cables You’ll Need .................................................................... 16

4.2.1 To Connect a CPU to the Local Unit .................................... 17

4.2.2 To Connect a KVM Switch to the CPU Ports on the

Local Unit ............................................................................. 17

4.2.3 To Connect a Monitor, Keyboard, and Mouse to the

Remote Unit or to the Dual-Access Local Unit .................. 17

4.2.4 To Connect a KVM Switch to the Remote Unit or to the

User Ports on the Dual-Access Local Unit .......................... 17

4.2.5 To Connect the Local Unit to the Remote Unit ................... 17

5. Configuration ........................................................................................... 19

5.1 Setting the Cable-Length Jumpers ................................................... 19

5.2 Setting the Private-Mode DIP Switch

(Dual-Access Systems Only) .......................................................... 21

6. Installation ................................................................................................ 22

6.1 Test-Placing the Extender (Optional) ............................................. 22

6.2 Attaching Devices .............................................................................. 22

6.2.1 Attaching a CPU to the Local Unit ......................................... 22

6.2.2 Attaching a KVM Switch to the Local Unit’s CPU Ports ....... 23

6.2.3 Attaching a Monitor, Keyboard, and Mouse or a

KVM Switch to the Dual-Access Local Unit’s User Ports ... 23

6.2.4 Attaching a Monitor, Keyboard, and Mouse to the

Remote Unit ......................................................................... 23

6.2.5 Attaching a KVM Switch to the Remote Unit ........................ 24

6.3 Finishing Your Installation ............................................................... 24

6.4 Adjusting the Video Compensation ................................................. 27

SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN

Contents (continued)

Chapter Page

7. Operation ................................................................................................. 28

7.1 Keyboard and Mouse Emulation ..................................................... 28

7.2 The Scroll-Lock Reset ....................................................................... 28

7.3 Shared User Access (Dual-Access Model Only):

The Inactivity Timeout and Private Mode .................................... 29

8. Troubleshooting ...................................................................................... 31

8.1 Common Problems ........................................................................... 31

8.1.1 Keyboard .................................................................................. 31

8.1.2 Mouse ....................................................................................... 31

8.1.3 Both Keyboard and Mouse ..................................................... 32

8.1.4 Video ........................................................................................ 32

8.1.5 Power ....................................................................................... 34

8.2 General Questions About the Extender .......................................... 34

8.3 Calling Black Box .............................................................................. 36

8.4 Shipping and Packaging ................................................................... 37

Appendix A: Twisted-Pair Cable Pinning/Pairing ........................................ 38

Appendix B: Rackmounting ........................................................................... 40

CHAPTER 1: Quick Start Guide

1. Quick Start Guide

When you configure the ServSwitch Brand CAT5 KVM Extender for Sun, you need

to answer a question or two:

How far will the CAT5 cabling run between the extender’s Local and Remote

Units? If it will be 330 ft. (91.4 m) or less, you don’t need to set anything. If it will

be 330 to 655 ft. (91.4 to 199.6 m), install jumpers on the three right-hand post

pairs in each set of three cable-length jumper posts (JP3 through JP5) in the

Remote Unit. If it will be 655 to 1000 ft. (199.6 to 304.8 m), install jumpers on the

three left-hand post pairs in each of these sets of cable-length jumper posts. See

Figure 5-1 in Section 5.1.

Dual-Access model only: How do you want Private Mode to work? If you don’t want

Private Mode—in which either user station can temporarily “lock out” the other—

to be enabled, set position 1 of DIP-switch SW1 in the Remote Unit to ON. If you

want to lengthen the inactivity timeout for automatic Local/Remote switching to

15 seconds, set position 2 to OFF. If you want automatic switching to be triggered

by mouse activity as well as keyboard activity, set position 3 to OFF.

To get at the internal controls, open the extender while it is powered off—taking

all reasonable precautions against static electricity—by unscrewing the four screws

on its case and lifting off the top half of the case. For more information, refer to

Chapter 5.

To install your extender system, refer to the illustration below (a Dual-Access

model is shown). Use the included extension cables to attach the CPU to the Local

Unit; plug the remote keyboard, monitor, and mouse directly into the Remote

Unit; and (on the Dual-Access model) plug the local keyboard, monitor, and

mouse directly into the Local Unit. Connect the Local and Remote Units with

straight-pinned four-pair CAT5 cable (not included). Power the Remote Unit with

its included power supply. For more information, refer to Chapter 6.

Local monitor, keyboard,

and mouse

CAT5 interconnect cable

Extension cables

(included)

Local Unit

Remote Unit

Power

supply

Remote monitor,

keyboard, and mouse

CPU

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