Blackbe;rry 8700g - GSM Bedienungsanleitung

Customer Care

A free call from your

BlackBerry smartphone:

+1.905.272.5665

A free call from North America:

+1.888.622.7368

[email protected]

www.roadpost.com

READ THIS GUIDE

BEFORE USING YOUR SERVICE

Rev. 06/07

IMPORTANT NOTICE FOR ANNUAL PLAN CUSTOMERS:

To avoid unnecessary charges, annual plan customers are

responsible for turning off their data services through

Roadpost’s Management Portal. For more details, check

with your BlackBerry Enterprise Server Administrator.

Roadpost International Services for

BlackBerry® Smartphones

User Guide

BlackBerry® 8700g Smartphone

Edition: BlackBerry® Enterprise Server

The Roadpost name and logo are exclusive properties of

Roadpost Inc. The RIM and BlackBerry families of related

marks, images and symbols are the exclusive properties and

trademarks of Research In Motion Limited - used by permission.

Roadpost International Services

for BlackBerry Smartphones

Stay in touch by data and voice with Roadpost’s

international service for BlackBerry smartphones. Send

email, manage your calendar, update your address book or

make and receive calls as easily as you would from home

or the office. Your contacts will always be able to reach you

– anywhere in the world.

Technical support is available

Please visit www.roadpost.com/support, or contact

Roadpost Customer Care at 1.888.622.7368 toll-free from

within North America, or at +1.905.272.5665, a free call

from your BlackBerry smartphone.

Get help free from Roadpost. Just call

+1.905.272.5665 from your rental device

Get help free from Roadpost. Just call

+1.905.272.5665 from your rental device

Contents

Roadpost International Services for

BlackBerry Smartphones . . . . . . . . . . . . . . . . . . . . . . . . . .4

Charging the BlackBerry smartphone . . . . . . . . . . . . . . . . . . .4

Your SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Use while driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Emergency services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Installing the BlackBerry Smartphone . . . . . . . . . . . . . . . .6

Setting up the BlackBerry smartphone . . . . . . . . . . . . . . . . . .6

How to use the BlackBerry Smartphone Overseas . . . . .10

Confirming network connectivity . . . . . . . . . . . . . . . . . . . . . .10

Changing networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

How to Send and Receive Data . . . . . . . . . . . . . . . . . . . .12

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

PIN messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Text messages (SMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Browsing web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Increase the Security of the BlackBerry Smartphone . . .16

Before Returning the BlackBerry Smartphone . . . . . . . .17

Deleting personal information from the BlackBerry device . . . .17

Synchronizing the BlackBerry smartphone . . . . . . . . . . . . . . .17

Switching back to your local device . . . . . . . . . . . . . . . . . . . .18

Using the BlackBerry Device as a Cellular Phone . . . . . .19

Your international phone number . . . . . . . . . . . . . . . . . . . . .19

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Dialing instructions for callers . . . . . . . . . . . . . . . . . . . . . . .21

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Country Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Quick guide on using your rental device

Indicators & Icons

Status Indicators Network Status Indicators

BlackBerry 8700g smartphone overview

Getting Started Getting Started

2Get help free from Roadpost. Just call

+1.905.272.5665 from your rental device

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+1.905.272.5665 from your rental device

Speaker

Headset jack

USB port

Slide

Convenience key

Send key

Alt key

Left Shift key

Space key

Notification LED

Trackwheel

Escape button

Front

Convenience key

End key

Backspace key

Enter key

Speaker key

Shift key

Symbol key

Mute button

Battery cover

release button

Trackwheel

Escape button

Using the BlackBerry Smartphone from Roadpost Using the BlackBerry Smartphone from Roadpost

Roadpost International Services

for BlackBerry Smartphones

Charging the BlackBerry smartphone

Before using the BlackBerry smartphone, ensure that the

battery is charged. Should the battery require charging,

connect one end of the cable to the charger and the other

to the BlackBerry smartphone; insert the plug into a

suitable power source. The battery will also charge while

the device is connected to your PC.

Your SIM card

Your SIM card (Subscriber Identity Module) is the key to

your Roadpost international service for BlackBerry

smartphones. This small chip contains all the information

you store on your device, which comes ready-to-use, with

your SIM card in place.

Use while driving

Be sure to check local regulations before using your

BlackBerry smartphone as a phone while driving. Roadpost

recommends that you always use a headset while driving.

For your convenience and safety, headsets are included

with all devices.

Emergency services

Most countries in Europe use 112 as their emergency

service number. Check with your travel agent or hotel for

the emergency information in the country you are traveling

to.

Coverage

A variety of local networks allow you to use your service

around the world, and offer varying signals for use. Data

and voice service is available only on GPRS/EDGE

networks, while all other networks allow only voice.

Note: Just like your domestic cellular service in North

America, your signal will be the strongest when traveling in

major cities and more densely populated areas. When

traveling in rural, or more secluded areas, you may

experience less consistent coverage.

For more information on services supported in the country

you are traveling to, contact Roadpost Customer Care.



Get help free from Roadpost. Just call

+1.905.272.5665 from your rental device

Get help free from Roadpost. Just call

+1.905.272.5665 from your rental device

Installing the BlackBerry

Smartphone

Setting up the BlackBerry smartphone

Before leaving on your trip, synchronize the BlackBerry

smartphone with your existing PC. The device will take on

all personal data stored in your corporate mail server

including email, contacts, tasks, notes and your calendar.

Note Before connecting the BlackBerry smartphone with

your PC, synchronize your existing BlackBerry device one

final time. This will ensure that the information transferred

to the rental device will be most up-to-date.

 Connecting the BlackBerry smartphone to your

BlackBerry Enterprise Server using the Desktop

Manager

Some steps in this process may vary depending on your

existing PC. Always follow steps as they appear on your

screen during the connection process.

Note: When connecting the rental device for the first time,

Windows Hardware Wizard will automatically detect the

BlackBerry smartphone as a new USB device. Follow all

steps to install the device before continuing with the

instructions below. Double-check the Device Manager to

ensure that the BlackBerry smartphone is installed properly

as a USB device.

1. Connect the BlackBerry smartphone to the computer

using the USB cable provided. (The larger port on the

cable connects to the USB port on your PC, while the

smaller port connects to the USB port on the device).



Using the BlackBerry Smartphone from Roadpost

2. Open the existing BlackBerry Desktop Manager

window.

3. Select Options, followed by Connection Settings.

A connection settings window will appear.

4. Select USB from the Connection drop down menu, click

<OK>.

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Synchronizing existing personal BlackBerry

smartphone data with the rental device

1. Double click on the IntelliSync icon on the

BlackBerry Desktop Manager to synchronize email

and personal information, and continue as you would

normally do if you were using your existing

BlackBerry device.

Using the BlackBerry Smartphone from Roadpost

5. A Redirector Settings window will appear with the PIN

of your Roadpost rental device. Click <Yes>.

6. Another window will appear to indicate that an

encryption key will be generated. Click <OK>. Move the

mouse as directed to generate random information for

the new encryption key.

7. The BlackBerry smartphone has now been connected to

your existing system.

Confirming a wireless connection

Before sending and receiving email on the BlackBerry

smartphone, ensure that a wireless signal is being

received.

1. Scroll to the Turn Wireless Off/On icon. If Wireless

is not already active, click the trackwheel to Turn

Wireless On.

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5. Press <Escape> and scroll to Save to save the changes

you have made.

Note: When your BlackBerry smartphone is powered off

and on again, or when other changes are made to the

status of your smartphone, it may revert to

automatically searching for a new network. Repeat the

steps in the above section each time your device is

powered on to ensure that you are always roaming on

GPRS networks.



Using the BlackBerry Smartphone from Roadpost

How to use the BlackBerry

Smartphone Overseas

Confirming network connectivity

While roaming on a variety of networks around the world,

the signal you receive on your BlackBerry smartphone may

vary. An icon at the top right of your screen will confirm

the type of signal you are currently receiving:

• GPRS/EDGE (all in caps) indicates that you have a full

signal that will allow you to send and receive emails as

well as make and receive calls.

• gsm, gprs or edge (lower case) will allow you to make

and receive calls, but not send email.

Changing networks

If you are not receiving a full GPRS signal, the network you

are currently roaming on (network name is shown on

screen) may not allow data transmission.

1. Click (Options) using the trackwheel.

2. Select Network to view the network you are currently

on.

Note: This screen will also display the current scan

mode. Ensure that your scan mode is set to ‘Manual’ so

that you can control which network you are using.

Highlight the current scan mode and click the

trackwheel. Select ‘Change Option’ and select ‘Manual’.

3. Click on Scan for Available Networks.

4. Highlight the network you wish to use and click the

trackwheel. Click on Select Network.



Using the BlackBerry Smartphone from Roadpost

10 11

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Using the BlackBerry Smartphone from Roadpost

Receiving Email

When you receive an email, it will come up automatically

on your screen. Use the trackwheel to scroll through and

read your new message.

Note: Your BlackBerry smartphone will receive all

messages sent to your email from the time it is first

connected. Your pre-existing inbox will not be transferred

to your rental device.

Receiving Attachments

On the BlackBerry smartphone you can open files sent

to you in a variety of applications. Attachments will be

noted at the start of the emails in which they are

included.

1. Click the trackwheel, while reading the email

containing an attachment, a menu will appear.

2. Click Open Attachment. The attachments screen

will appear.

3. Choose Table of Contents to view a summary of

the sections of the attachment, or Full Content to

view the attachment in full.

4. Click Retrieve. The content will appear.

PIN messages

If you send and receive PIN messages on your pre-existing

BlackBerry smartphone, please note that your rental device

will have a different PIN. PIN messaging is therefore not

recommended.



How to Send and Receive Data

Sending email to a contact in your Address Book

1. Click the Address Book icon using the trackwheel.

2. Type the first few letters of the name of the contact

you would like to send a message to and select their

record in your address book.

3. Select Email the highlighted contact name.

4. Enter a subject, and press < > (Enter).

5. Type your message and click the trackwheel when

complete.

6. Click Send using the trackwheel.

Sending email to a one-time address

Follow these instructions to send an email to someone

who is not already in your address book.

1. Click (Messages) using the trackwheel.

2. Click the trackwheel again to pull up the menu and

select Compose Email.

3. In the Email field, enter the email address you are

sending your message to.

4. Click the trackwheel and select Continue from the

menu that appears.

5. Enter a subject, and press < > (Enter).

6. Click Send using the trackwheel.

Using the BlackBerry Smartphone from Roadpost

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+1.905.272.5665 from your rental device

Browsing web pages

1. Click on the Browser icon.

2. Click the trackwheel, a menu will appear.

3. Click Go To. A dialog box will appear.

4. In the Go To field, type the URL that you would like to

visit.

5. Click OK.

Using the BlackBerry Smartphone from Roadpost

Text messages (SMS)

Send text messages to your contacts’ cell phones if they are

unable to receive emails. CDMA networks, on which many of

your North American contacts may be active, may not have

the capability of receiving text messages.

Your text messaging address

Your cellular number is also your text messaging address.

Example: If your cellular number is 44 (0) 7736 123 456,

then your text messaging address is: +44 7736 123 456.

Sending Text Messages (SMS)

1. Click (Messages) using the trackwheel.

2. Click the trackwheel again to pull up the menu and

select Compose SMS.

3. Your Address Book will appear. Highlight the contact

you wish to send an SMS to or choose Use Once if

the recipient is not in the Address Book.

4. A menu will appear. Select SMS highlighted

contact name. Click in the Trackwheel.

5. Type your message and click the trackwheel when

complete.

6. Click Send using the trackwheel.

Retrieving Text Messages (SMS)

1. The envelope symbol will appear above your home

screen, when a new message is received.

2. Click on (Messages).

3. Click on the new received message.

4. Scroll to Open and click.

5. Scroll down with the trackwheel to read the message

displayed.



Using the BlackBerry Smartphone from Roadpost

14 Get help free from Roadpost. Just call

+1.905.272.5665 from your rental device

Get help free from Roadpost. Just call

+1.905.272.5665 from your rental device

Before Returning the BlackBerry

Smartphone to Roadpost

Deleting personal information from the

BlackBerry smartphone

Roadpost ensures that all returned BlackBerry smartphones

are cleared of any personal information. To ensure privacy

and confidentiality, you can personally wipe out all

information prior to returning the rental unit.

1. Click (Options) using the trackwheel.

2. Select Security Options.

3. Click on General Settings and click in again.

4. Select Wipe Handheld and continue with instructions.

Note: Once the ‘Wipe Handheld’ feature is initiated, the

BlackBerry smartphone will be disabled. Be sure to initiate

the Wipe Handheld feature only when returning the device

to Roadpost.

Synchronizing the BlackBerry

smartphone using the Desktop Manager

Upon return, synchronize the BlackBerry smartphone with

the Desktop Manager to update personal items edited

during travel.

1. Connect the BlackBerry device to the computer using the

USB cable provided.

2. Double click on the existing BlackBerry Desktop

Manager icon .

3. Double click on the IntelliSync icon to synchronize

email and personal information, which may have been



Using the BlackBerry Smartphone from Roadpost

Increase the Security of the

BlackBerry Smartphone

Roadpost recommends that you password protect the

BlackBerry smartphone to secure it against misuse by

others if lost or stolen. If the device has a password

enabled, the data on it cannot be accessed until the correct

password is typed.

Set the password and timeout option

1. Click (Options), then select Security

Options.

2. Select General Settings, click the trackwheel, select

Disable and click the trackwheel again.

3. Select Change Option, then Enable.

4. Enter your password and press press <>

(Enter).

Note: The password must be 4 to 14 characters in

length. You must not enter a password composed of

identical characters or a natural sequence (e.g., 1, 2,

3, 4), as it will be rejected.

5. Enter your password again to verify it.

6. Next to Security Timeout, highlight the displayed

time and click the trackwheel.

7. Select Change Option, and choose a reasonable time

for the handheld to time out and lock.

Roadpost recommends 15 minutes or less.

8. To exit the Security screen, press <Escape>. You

will be prompted to save. Select Yes.

In case of lost or stolen units please contact Roadpost

Customer Care immediately at 1.905.272.5665.



Using the BlackBerry Smartphone from Roadpost

16 Get help free from Roadpost. Just call

+1.905.272.5665 from your rental device

Get help free from Roadpost. Just call

+1.905.272.5665 from your rental device

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