Blackbe;rry 8830 Bedienungsanleitung

BlackBerry 8830 Smartphone Getting Started Guide

Getting Started Guide

WELCOME...

BlackBerry 8830 Smartphone Getting Started Guide

You have chosen one of the most powerful

business tools you can own in today’s

competitive marketplace: the BlackBerry

8830 smartphone.

The BlackBerry smartphone is a unique and

exciting business tool. Because it contains

wireless data and mobile phone services,

the activation requires a two step process.

You can also refer to the User's Guide through-

out your ownership. Enjoy your

new BlackBerry smartphone and may

your thumbs never tire!

.....to Cbeyond BeyondMobileTM

with BlackBerry®

8830

World Edition smartphone.

Thank you for your business.

BlackBerry 8830 Smartphone Getting Started Guide 1

Step 1Charging and Turning on Your BlackBerry® Smartphone ....................3

VOICE ACTIVATION

Step 2



 

Activating

Your Mobile Phone Service.............................................3



:Transferring an Existing Phone Number...........................................4

DATA ACTIVATION

Step 3



Activating Your BlackBerry Smartphone’s Data Service.....................5

  3



 

Using the Setup Wizard

.................................................................6



:Using the BlackBerry Internet Service from a PC

connected to the Internet ...............................................................7

SETTING UP AND USING YOUR VOICE FEATURES

Step 4Voicemail, 3-Way Calling, Text Messaging and PIN-to-PIN . . . . . . . . . . . . . . . .8

SYNCHRONIZATION

..............................

Step 5Synchronizing Your Address Book, Calendar and more with

BlackBerry®Desktop Manager......................................................12

GLOBAL CONNECTIVITY

..........................

Step 6Connecting to a GSM network for global connectivity*....................12

* Global connectivity requires subscription to the International Data Roaming

plan for the BlackBerry 8830 smartphone.

THIS GUIDE INCLUDES INSTRUCTIONS ON

HOW TO DO THE FOLLOWING:

features;

• EMAIL

•TEXT MESSAGING (SMS)

•PIN-TO-PIN DATA SERVICES

•ATTACHMENT VIEWING

•MOBILE PHONE WITH

NATIONAL COVERAGE

•SPEAKERPHONE

•INTERNET BROWSER

•CALENDAR

•ADDRESS BOOK

•BI-DIRECTIONAL DATA

•SYNC WITH YOUR PC

With Cbeyond BeyondVoice plus BeyondMobile you get the same mobile

services with national coverage you expect–with benefits specifically

designed for small businesses. You can:

•MAXIMIZE YOUR BEYONDVOICE PACKAGE MINUTES –unused landline minutes are applied

to mobile for free.

•SHARE MINUTES ACROSS ALL EMPLOYEES FOR FREE.

•ELIMINATE OUTRAGEOUS OVERAGE CHARGES –extra minutes are just 6 cents per minute.

•STOP PAYING ROAMING CHARGES – unlimited free domestic roaming is part of your plan.

•ADD ADDITIONAL MOBILE LINES, HANDHELDS AND MINUTES QUICKLY AND EASILY.

•USE CBEYONDONLINETM TO MANAGE YOUR ACCOUNT – anytime you need to review your bill or

make a change.

HEADSET JACK

USB PORT

HOME SCREEN

CONVENIENCE

KEY

MENU KEY

SEND KEY

TRACKBALL

ALT KEY

Type the alternate

character on a key

LEFT SHIFT

NOTIFICATION

LED

VOLUME(+)

VOLUME(-)

ESCAPE

END CALL

BACKSPACE

ENTER

SPEAKERPHONE

RIGHT SHIFT

SYMBOLS

POWER

MUTE

BATTERY

LATCH

 smartphone

YOUR NEW

BlackBerry 8830 Smartphone Getting Started Guide

Let’s Get Started

CHARGING AND TURNING ON YOUR

Step 1

BLACKBERRY SMARTPHONE

After opening the box, insert the battery.Then remove the charger, plug it into

the BlackBerry smartphone and plug the charger into a power outlet.

ONCE CHARGED, TURN ON THE BLACKBERRY SMARTPHONE.

Note

If you have performed this step correctly, you should see a 1X (or 1XEV) next

to a telephone pole icon followed by some bars near the top of your screen.

Note

A small 1x will briefly appear. It should then change into a large 1X (or 1XEV).

If a large 1X (or 1XEV) does not appear within 5 minutes of turning on the handheld,

please call Mobile Support at 1-866-424-5100.

ACTIVATING YOUR MOBILE

Step 2





PHONE SERVICE

Unless you are transferring your phone number, your BlackBerry

smartphone’s phone service comes activated and ready to use out

of the box.

If you would like to transfer an existing phone number, follow Step 2





ACTIVATING YOUR BLACKBERRY

Otherwise, proceed to: Step 3





SMARTPHONE'S DATA SERVICES

HINT:

Before proceeding,

please make sure you are

in an area of sufficient

coverage.

You should see one or

more bars next to the

1X (or 1XEV) icon. If you

do not see at least one bar

next to the 1X (or 1XEV),

you should move to an

area where you have

better coverage before

proceeding.

TRANSFERRING AN EXISTING PHONE NUMBER

Step 2





TO YOUR BLACKBERRY SMARTPHONE

(OPTIONAL)

This step is relevant if you have an existing phone number that you would like to move

to your BlackBerry smartphone. If you want to transfer an existing phone number,

please review the instructions below and have your documentation ready before calling

Cbeyond Customer Support at 1-866-424-5100 Monday through Friday.

Note

A Number Port typically takes 2 to 5 hours to complete if all the information supplied is correct.

Incorrect or incomplete information can delay the transfer process. Incomplete information can

delay the process up to 24 hours.

YOU WILL NEED A COPY OF YOUR CURRENT SERVICE PROVIDER’S BILL TO VERIFY THE

EXACT INFORMATION LISTED BELOW:

•The name of your current service provider.

•The current, active phone number that you wish to transfer.

•The account number of your current service as it appears on your bill.

•Your name and address exactly as they each appear on your bill.

•A telephone number where you can be reached during the transfer process.

•The account password for your current service.

•Your Social Security number, tax identification number, or other information that

your current service provider can use to identify you.

Note

Do not cancel your existing phone service until you have received confirmation from Cbeyond that

your transfer has been completed.

•If you are transferring your existing mobile number over to Cbeyond, you should

maintain access to both your old phone and your new Cbeyond phone until the

transfer is complete. You may not be able to immediately receive calls on your

new phone until the transfer process is complete (this includes return calls from 911

personnel).

•(STRONGLY RECOMMENDED) You should call your previous provider once you have

confirmation from Cbeyond that your transfer is complete and you have successfully

made and received phone calls from your BlackBerry smartphone. Confirm they

have terminated your account and request a final bill. This step may save you from

potential billing disputes with your previous provider.

BlackBerry 8830 Smartphone Getting Started Guide 5

ACTIVATING YOUR BLACKBERRY SMARTPHONE’S

Step 3





DATA SERVICES

The following instructions will assist you with configuring your BlackBerry

smartphone’s data services, including EMAIL, TEXT MESSAGING (SMS), PIN-TO-PIN

AND WEB BROWSING. You may need the following information from your email

provider: Domain, Server type, Account Name, Incoming mail server, SSL connection

requirements, and Outgoing mail server (SMTP) to complete the setup.

If your company has standardized on communication and collaboration server-side

software such as MICROSOFT EXCHANGE, LOTUS DOMINO or NOVELL GROUPWISE you can

configure the BlackBerry smartphone to use an optional BlackBerry®Enterprise Server

(software upgrade required).The BlackBerry Enterprise Server has many advantages over

the BlackBerry®Internet Service including over-the-air (OTA) wireless synchronization.

That way, your email, calendar, tasks, and notes will synchronize wirelessly without need

for the USB cable.

Note

If your company is using Microsoft Exchange, Lotus Domino or Novell GroupWise, please contact your IT

administrator before attempting to configure your your BlackBerry smartphone's data service.

If you are your company’s IT Administrator, and you are setting up the BlackBerry

Enterprise Server, please call Customer Support at 1-866-424-5100 to finalize the

configuration.

BLACKBERRY INTERNET SERVICE

The BLACKBERRY INTERNET SERVICE is useful because you can configure it to pull from

up to 10 different email accounts/ISPs (some restrictions apply) allowing your BlackBerry

smartphone to send and receive email from multiple sources (for example, business

email and personal email).

THE FOLLOWING INSTRUCTIONS WILL WALK YOU THROUGH THE SETUP WIZARD.

ACTIVATING YOUR BLACKBERRY SMARTPHONE’S DATA

Step 3





SERVICE USING THE SETUP WIZARD. (RECOMMENDED)

The SETUP WIZARD is designed to help you learn about typing, change options to

personalize your BlackBerry®smartphone and setup one or more email addresses.

The setup wizard takes approximately 10 minutes to complete.

•In the setup wizard dialog box, roll the trackball to highlight RUN SETUP WIZARD.

•Click the trackball.

•Read the setup wizard introduction.

•Roll the trackball to highlight NEXT and click the trackball.

•The setup wizard will navigate you through selecting your display language, setting

your Time Zone and Time Format, entering owner information, as well as providing

helpful information along the way.

•Roll the trackball to highlight NEXT and click the trackball after each page.

•When you reach the Email setup options, select I WANT TO CREATE OR ADD AN EMAIL

ADDRESS option.

•Roll the trackball to highlight NEXT and click the trackball.

•Click NEXT.

• If necessary, click UPDATE NOW.

• Click CREATE NEW ACCOUNT.

•To accept the terms of the license agreement, select YES

under the statement I HAVE READ AND UNDERSTAND THE END

USER AGREEMENT.

•Then click I AGREE - In the fields provided, create a personal

user login & password. (Password must be six or more characters).

•Click NEXT - Record your newly created personal user login and

password in a safe place.

•Enter your full EMAIL ADDRESS and corresponding PASSWORD.

Note

After a successful email configuration, you will receive a confirmation message in a pop-up and

as a message in your BlackBerry smartphone.

•Click OK - Continue the process of adding email accounts by selecting ADD AN EMAIL

ACCOUNT until you've added all accounts whose messages you would like to receive.

•To return to the setup wizard, click LOG OUT or CLOSE.

YOU CAN BEGIN USING THE DATA SERVICES, INCLUDING EMAIL.

HINT:

You should send

yourself an email upon

completion of this process.

You should see the mes-

sage sent correctly with

a check mark icon next

to the outbound email

message and you should

receive the email shortly

thereafter.

BlackBerry 8830 Smartphone Getting Started Guide

ACTIVATING YOUR BLACKBERRY SMARTPHONE’S DATA

Step 3





SERVICE USING THE BLACKBERRY INTERNET SERVICE

FROM A PC CONNECTED TO THE INTERNET. (OPTIONAL)

The CBEYOND co-branded BLACKBERRY INTERNET SERVICE allows you to manage your

BlackBerry email account and preferences using a WEB BROWSER (Internet Explorer 5.0

or higher recommended) on a standard PC.

Note

If you select this option, you will still be prompted to use the setup wizard on the BlackBerry smartphone.

YOU CAN ACCESS THE BLACKBERRY INTERNET SERVICE ONE OF TWO WAYS:

•Click the CREATE NEW ACCOUNT button. The ACCOUNT SETUP

screen should appear.

•Read and accept the legal agreement terms and conditions by

clicking on the I AGREE button.

•ENTER your PIN & IMEI / ESN and click SUBMIT.

•Follow the on-screen instructions that tell you how to select a

unique USER ID and CREATE A PASSWORD.

Note

Record this information someplace for future reference as you will likely be logging

in from time to time to manage your account.

Go to CbeyondOnline.net

and select MANAGE BLACKBERRY.

From your PC’s browser, go to:

http://www.cbeyond.net/beyondmobile/BIS.

HINT:

You can

find your PIN

and ESN numbers

on your smartphone

by selecting the Options

icon which looks like a

wrench. Scroll down to

Status. You will see your

8-digit PIN number and

your 11-digit ESN (select

the dec number).

SETTING UP AND USING YOUR VOICE AND TEXT

Step 4

MESSAGING

FEATURES

(INCLUDING VOICEMAIL)

YOUR BLACKBERRY SMARTPHONE HAS ALL THE VOICE FEATURES YOU NEED TO MANAGE

YOUR BUSINESS INCLUDING:

CALLER ID •CALL WAITING •3-WAY CALLING •TEXT MESSAGING (SMS)

Your smartphone has come equipped with a voice mailbox that

integrates your office and your mobile voicemail into a single voice

mailbox. Use the FIND-IT-FAST Answer Center on CbeyondOnline and

search for "integrated voicemail" for more details.

TO SET UP YOUR VOICEMAIL:

•Hold down the

key.

- OR -

•From the Home screen, click the CALL LOG ICON,

click TRACKBALL and select CALL VOICEMAIL.

Note

You can also access your voicemail from a landline by dialing its phone number and pressing *

when it answers and then entering your passcode followed by #.

LISTENING TO YOUR VOICEMAIL MESSAGES

•Your BlackBerry smartphone indicates that you have received voicemail with an

audible beep as well as an icon of a cassette tape towards the top of the Home

screen.

•On the HOME SCREEN, click the CALL LOG icon or hold down the

key.

•Click TRACKBALL and select CALL VOICE MAIL.

•Follow the voice prompt instructions at the end of the message to manage your

voicemail, you can SAVE, FORWARD, REPLY, DELETE, REPLAY and more, based on

numerical commands the voice prompt will explain to you.

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