Boca Systems PRO/6 Bedienungsanleitung

Installation

Guide

Product Code:

PRO16SA

BOCA PRO16

Before You Begin your Installation

This installation manual contains detailed

instructions for the installation of your product.

We recommend reading and following these

instructions thoroughly first. If you require

technical assistance, Boca Research has a number

of available options as described below.

How to get Technical Assistance

The dealer that you purchased this product or your computer from is

the first place you should go for technical assistance. The dealer is

usually the most qualified source of help, and is most familiar with

your system and how this product should be installed. Many dealers

have customer service and technical support programs, with varying

levels of support offered, depending on your needs and computer

knowledge. Please contact the dealer first whenever a problem

occurs. International customers will find that contacting the place of

purchase for assistance will be much more efficient than contacting

Boca Research directly.

If your Dealer Can’t Assist you

If you can’t get assistance from your dealer, the manufacturer

provides varying levels of technical assistance as summarized below.

All phone numbers are based in the United States.

Technical

Support Fax

561-997-2163

AutomatedFax

Retrieval System

561-995-9456

Boca BBS

561-241-1601

Standard Free

Technical Support

561-241-8088

Priority Service

900-555-4900

($2 per minute)

BOCA PRO16

The Standard Free Technical Support number is for quick answers to

specific inquiries on product features and technical questions (call

561-241-8088; M-F, 8 am to 6:30 pm EST). Direct access to technical

support representatives is provided on a limited basis. If you require

immediate attention or in-depth help with the installation of the

product, please call our 900-priority support number for service. This

number gives you immediate access to senior-level technicians. The

number is 900-555-4900. You will be charged $2.00 per minute. The

charges will appear on your next phone bill.

Damaged or Missing Items

We use many world-class quality assurance programs to ensure the

product you purchased is of the highest caliber. Sometimes, however,

a component may be missing from the box, or is damaged or corrupt

in some way. If this happens, immediately return the entire package

to your place of purchase so you may exchange it for a new one. Your

dealer should be able to provide you with an exchange far more

quickly than by contacting us directly. If for some reason you are

unable to return the product directly to its place of purchase, refer to

the “Servicing Your Product” and “Warranty” sections in this manual

for instructions.

On-Line Support!

CompuServe: GO BOCA

Internet:

email: [email protected]

World-wide on the WEB:

http://www.bocaresearch.com

Contents

1. Introduction ................................................................................. 6

2. What is a Modem?...................................................................... 7

3. Unpacking Your PRO16SA ...................................................... 9

Modem Unit ............................................................................. 10

Power Adapter ......................................................................... 10

RS-232 Serial Cable.................................................................. 10

Telephone Line Cord .............................................................. 10

Easy Installation Guide .......................................................... 11

Fax/Data Communications Software ................................. 11

4. Before Connecting Your PRO16SA...................................... 12

5. Connecting Your PRO16SA ................................................... 14

6. Testing Your PRO16SA........................................................... 16

Testing Your PRO16SA with Windows 3.1/3.11 .............. 16

Installing/Testing Your PRO16SA with Windows 95 ..... 18

7. The Option Switches ............................................................... 19

8. Software Setup Tips ................................................................ 21

Appendices..................................................................................... 22

A: Troubleshooting ........................................................... 22

B: Leased Line Operation ................................................ 38

C: Synchronous Mode Operation .................................. 40

D: Dumb Mode Operation .............................................. 52

E: Upgrading Firmware ................................................... 58

F: Specifications ................................................................. 61

G: Regulatory Statements ................................................ 62

H: Warranty ....................................................................... 66

I: Servicing Your Boca Product ...................................... 67

J: Command Reference..................................................... 70

BOCA PRO16

1. Introduction

Welcome to the Easy Installation Guide, a basic guide to

installing and using your modem.

• The Easy Installation Guide, explains how to easily install your

modem, with sections on unpacking, connecting, testing,

setting up and configuring your new modem.

• The guide also explains how your modem operates,

documents how to use your modem with communications

software. Refer to the Command Reference sheet for using the

AT Commands.

• A Troubleshooting section is included along with a section on

how to service your product for any problems you may have.

2. What is a Modem

2. What is a Modem?

A modem is a device that allows computers to communicate

with each other over normal telephone lines.

You may know that computers process information in the form

of digital electronic signals. Because telephone lines are

designed to carry voice or sound, a modem is required to

convert the digital signals of the computer to sound signals.

Another modem is required to convert the sound signals back

to digital signals at the other end.

Hi Mike,

how are

you?

Hi Mike,

how are

you?

Modem

BOCA PRO16

The word “modem” is an abbreviation of the words

“Modulator/Demodulator”. Modulation describes the process

of converting the digital signal to a sound signal; demodulation

is the reverse process.

Boca Research, Inc. is an award winning developer of

communications products and markets a range of modems that

span low-cost, general purpose modems for home and

education use, competitively priced models for small and

medium sized businesses as well as advanced, high-speed,

high-featured modems for major corporate and government

users.

3. Unpacking Your PRO16SA

Your modem packaging will include some, or all of the

following :

• Modem Unit

• Power Adapter

• RS-232 Serial Cable

• Telephone Line Cord

• Easy Installation Guide

• Fax/Data Software

It is recommended that you save the modem packaging for

protection when transporting or storing.

BOCA PRO16

Modem Unit

This package will contain one the following:

• An External Desktop Modem

This unit connects to your computer’s serial port.

Power Adapter

• A power adapter is supplied which plugs into a

standard 240V AC outlet

RS-232 Serial Cable

• This is the cable that connects between the external

modem and the computer.

Telephone Line Cord

• Your modem is provided with a telephone cable which

plugs into any standard telephone socket

• Either end comes with an RJ-11 connector; one end

plugs into the back of the modem and the other end

into a wall phone jack.

• If you are going to use the modem with a digital PBX,

confirm that it will output analog signals, if not it will

cause damage to your modem and void your

PRO16SA’s warranty

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