3. Warranty
CTH Technologies AB (herein after referred to as Calaer) warrants Calaer Air
Heaters and heater kits against defects in material and workmanship for two
(2) Years or 2000 hours of operation, whichever comes first, effective at the
time of purchase by the end user.
The warranty is provided to the end user and is to be administrated and
serviced by Calaer or Calaer Authorized Dealer according to the warranty
policy.
When the heater is self-installed by the end user the diagnosis and repare
must be performed by a Calaer or Calaer Authorized Service partner in order
to receive compensation under the terms of this warranty.
3.1 Warranty limitations and exclusions
The replacement of components, whether under warranty or not, during the
warranty period does not prolong the original warranty period of the
component or product.
Calaer excludes and limits from warranty the following:
Normal wear (fuel filters and fuses are not covered).
Faults caused by incorrect installation or maintenance, incorrect voltage
or connection, lightning, external damage, accidents, moisture or any
other conditions beyond our control.
Faults caused by unauthorized repair or other measures carried out and
undertaken by any party who is not authorized by Calaer.
Transport damages: all claims must be filed with carrier.
If the heater label and serial number is illegible or missing.
Modification of product by alteration, use of non-genuine parts.
Costs or inconvenience the product may have caused as a consequence
of a defect on the product.
3.2 Owners responsibility
Install and perform maintenance activities according to Calaer
instructions.
In case of warranty claims, proof of purchase is required.
