CAMBRIONIX SS15 Bedienungsanleitung

User Manual

SS15

SS15 Page 1 of 30

1.Table of Contents

1.Table of Contents 1

2.Your SS15 at a glance 3

2.1.Key Features 3

3.Safety 4

3.1.Signal word panel 4

3.2.Safety alert symbol 5

3.3.Pictograms 5

3.4.Product modification 5

3.5.Power supply 6

3.6.Storage and Installation 7

4.Getting Started 8

4.1.Opening your product 8

4.2.What's Included 8

4.3.Connecting to the mains 8

4.4.Connecting to Host 9

4.5.Registration 9

4.6.Help and Support 9

5.Using your SS15 10

5.1.Using without connecting to host 10

5.2.Using when connected to host 10

5.2.1 Connecting the Hub to a host computer 10

5.2.2 Charging 10

5.2.3 Data Transfer 11

5.2.4 Communication Interface and Protocol 11

5.3.Data Transfer 11

5.4.Scalability 12

5.5.Manage Ports & Your SS15 13

5.5.1 Port Modes 13

5.5.2 Charging Profiles 13

5.5.3 Firmware 13

5.6.Software 15

5.6.1 Installing-Software 15

5.6.2 LiveViewer 15

5.6.3 Cambrionix API 17

5.6.4 Updating Software 17

5.6.5 Removing Software 18

5.6.6 Command Line Instructions (CLI) 19

5.7.Cleaning your SS15 21

6.Product Specifications 22

SS15 Page 2 of 30

6.1.Input Power Requirements 22

6.2.Output Power 22

6.3.Physical specifications 22

6.4.Consumables and Placing Orders 22

6.5.Power Supply 23

7.Troubleshooting 25

7.1.Device connection. 25

7.2.Hub connection issues 26

8.Disposal 27

9.Returns and Damaged Products 28

9.1.What do I do if my order arrives and something the product is faulty or is phys-

ically damaged? 28

9.2.What happens after I have requested a Return? 28

10.Compliance and Standards 29

SS15 Page 3 of 30

2.Your SS15 at a glance

The SS15 has been designed primarily for desktop use, being highly compact and quiet. It

provides 10W of charging power to each of its 15 x USB 3.2 Type-A ports, allowing mobile

devices to be charged quickly, safely and reliably. All ports can be controlled using Cambrionix

software to allow charging and/or data transfer while monitoring important port and device

information.

The SS15 can charge attached USB devices without using a local computer and our intelligent

charging algorithm allows almost any device to be charged at its optimum rate (up to 2.1A). The

firmware can be up-dated to allow new charging profiles to be added, ensuring the SS15 can

charge the latest devices. It is ready to charge out-of-the-box and to sync devices when

attached to a host computer.

When a local (host) computer is attached, the host can control operation of the ports using

freely available software. Device charging and synchronisation can be monitored through

Cambrionix’s LiveViewer App, the Application Programming Interface (API) or Command Line

Interface (CLI). Cambrionix’s free monitoring and control software can be downloaded from

www.cambrionix.com/software

2.1.Key Features

Up To

5 Gbps

per Port

Up To

2.1A

per Port

Up To

Devices

Transfer Data Seamlessly Power Scalability

Each high speed port can

transfer data up to 5 Gbps

Each port can charge devices up

to 2.1A (10W)

Up to 85 devices can be con-

nected at once using multiple

hubs

SS15 Page 4 of 30

3.Safety

This user manual is for informational purposes only, it contains information for start-up and

operation of this product. Note: the contents and the product described are subject to change

without notice. To avoid injuries and damage observe the safety instructions of the user

manual.

This manual has been arranged to follow IEC/ICEE 82079-1 standards. This is to facilitate the

easier understanding and location of information relating to the SS15. Any errors or omissions

can be reported back using our support ticket system (see"Help and Support") this way any

issues can be collected and fixed.

Understanding and observing the instructions in this user manual are prerequisites for

hazard-free use and safety during operation. This user manual cannot cover all conceivable

applications. If you would like additional information or if problems arise that are not

sufficiently addressed in this manual please ask your distributor or contact us directly using the

means preferred which are located on the back cover of this manual.

CAUTION

Personal Injury and Damage to the product

lObserve the safety instructions in this user manual

3.1.Signal word panel

Depending on the probability of serious consequences, potential dangers are identified with a

signal word, the corresponding safety colour, and if appropriate, the safety alert symbol.

CAUTION

Indicates a potentially hazardous situation which, if not avoided, may result in moderate or

minor (reversible) injury.

CAUTION

Indicates a potentially hazardous situation which, if not avoided, may result in damage to the

product and/ or its functions or of a property in its proximity.

SS15 Page 5 of 30

3.2.Safety alert symbol

Use of the safety alert symbol indicates a risk of injury.

Observe all measures that are marked with the safety alert symbol in order to

avoid injury

3.3.Pictograms

Warning Signs

Electrical hazard Fire Hazard

Mandatory action signs

Read operating instructions Mandatory regulation

3.4.Product modification

Cambrionix products are designed and manufactured to meet the requirements of UK and

International safety regulations. Modifications to the product could affect safety and render the

product non-compliant to relevant safety standards, which could result in injury or damage to

the product.

CAUTION

Electric shock or personal injury may occur

lDo not modify the product in any way

lDo not dismantle the product

SS15 Page 6 of 30

CAUTION

Fire or personal injury may occur

lDo not obstruct air vents on the product

lDo not cover the product in combustible material

CAUTION

Damage to your product may occur

lDo not bend or compress any part of the product

3.5.Power supply

This section describes safety precautions you must follow when using the power supply.

CAUTION

Electric shock or personal injury may occur

lDo not use a damaged power cord or plug, or a loose power socket

lDo not touch the power plug with wet hands

lDo not allow liquids to come into contact with the unit or power supply

CAUTION

Damage to your product may occur

lDo not short circuit the Power Supply Unit (PSU) supplied with your

product

lDo not disconnect the power cord while the product is being used

lDo not bend or pull the power cord with excessive force

SS15 Page 7 of 30

3.6.Storage and Installation

This section describes safety precautions you must follow when installing and storing your

SS15.

CAUTION

Electric shock or personal injury may occur

lDo not place the power cord near heat sources

lConnect the plug to an earthed socket

CAUTION

Damage to your Cambrionix product may occur

lOperate the product only in an environment where the ambient

temperature is inside the operating temperature range

lOperate the product only in an environment where the relative humidity is

inside the operating range

lBe careful not to leave the power cord underneath a heavy object

CAUTION

Overheated power sockets may cause a fire

lDo not overload the power socket that your hub is connected to

lInsert the power plug all the way into the socket so that it is not loose

SS15 Page 8 of 30

4.Getting Started

This manual provides a reference for end-users who are installing for the first time and using

their hub thereafter. As well as a guide for product safety-related information.

The SS15 is intended to be used in an indoor static environment in which the environment falls

within the tested specifications to provide charge, sync and management functionality. For

information on the environment specifications please see the physical specifications section of

this manual.

4.1.Opening your product

When you have received your product please check the packing slip to ensure all products and

quantities of them are correct before opening. This is to avoid retesting and repackaging any

items which are not required.

When opening the packaging use a suitable method to open the box i.e. do not use a knife. This

is to ensure the product is not damaged.

4.2.What's Included

lUSB 3.2 Type-A Cable (to provide communication between host system and the hub)

lSS15 Hub

l2m Mains power cable (Country specified on order including fuse for UKplugs)

lPower Supply Unit

4.3.Connecting to the mains

Connect the Power Supply Unit (PSU) to the hub using the 4-pin DIN plug. Connect the power

cable to the PSU. Making sure you adhere to local safety regulations, connect the power cable

to the 100 – 250 VAC mains power outlet and switch the hub on using the small power switch

located adjacent to the power input connector on the hub. When the device is switched on, a

red LED will be illuminated. The hub is now ready to charge attached devices.

Periodic inspection should be made to power supply cables and any USB cables for any signs of

damage. If any damage is found then replace damaged cord before further use.

SS15 Page 9 of 30

4.4.Connecting to Host

Once the power is connected connect the SS15 to your host system using a USB 3.2 Type-A

cable, this is provided with your hub. Using an incorrect host cable may result in the hub and all

subsequent ports not being recognised by your host.

Please note that USB specifications require a minimum 100 mA charge current to be delivered

during data transfer. As indicated in above, if the attached device has a BC1.2 compliant CDP

port, the device can draw up to 2.1A while transferring data.

4.5.Registration

You may register your product at www.cambrionix.com/product-registration

4.6.Help and Support

FAQs and help can be found on the Help page here

lwww.cambrionix.com/help_pages/help.

You can raise a support ticket for more in depth support here

lhttps://cambrionix.atlassian.net/servicedesk/customer/portals

You can also download any of our manuals and keep up to date at the link here

lwww.cambrionix.com/product-user-manuals

When contacting support it will be helpful to supply us with the product information for the

hub in question. This can be found on the Device Information Plate which is either on the

underside or back of the unit. Including serial and POnumbers can help identify the product in

question faster and speed up the process.

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