ULW Czech, s.r.o.
V Ráji 34, Praha 9 - Hostavice, 198 00, CZ, IČO: 28256212, DIČ: CZ28256212
6.5. Our manuals and instructions for use assume casual experience with smart devices (such as
smartphones) and basic manual dexterity. I case of doubt, installation of Items on a vehicle
must be performed by a specialized workshop.
6.6. Manuals and instructions for use, as well as technical support are only provided in English.
7. Warranty
7.1. Carpe provides world-wide warranty in the scope set forth below for defects, which exist
upon delivery of an Item to the shipping address provided by you upon purchase and which
shall manifest within the period of 2 year as of the date of the original purchase, if you are a
consumer, and 1 year as of the date of the original purchase, if you are a business (you
provided business identification number or VAT number upon purchase). This warranty does
not apply to software and batteries (see below). The date of dispatch of an Item to your
shipping address is deemed to represent the date of original purchase.
7.2. Limited 6 months warranty is provided for batteries included in an Item or, as the case may
be, sold separately. In the course of this limited battery warranty, we guarantee that the
battery will retain at least 60% of its nominal capacity. No warranty is provided for batteries
beyond the period of 6 months following the date of original purchase. Warranty for
batteries is subject to adhering to the use instructions set forth above.
7.3. Our warranty only covers defects that preclude the use of an Item for its purpose. In view of
the intended purpose of use of the Items, our warranty does not cover in particular: defects
of cosmetic nature, such as discoloration, paint fading, rusting that does not hinder the use,
etc.
7.4. Our warranty is subject to adhering to manuals and use instructions published on our
website or stated above in this manual for individual Items. Our warranty does not cover
defects occurring due to misuse of Items and lack of their maintenance. Our warranty does
not cover usual wear and tear.
7.5. No warranty is provided for software.
7.6. No warranty is provided for defects occurring as a result of outside forces (abrasion, shock,
water, pressure, vibration, UV light, etc.).
7.7. Plastic and rubber parts of Items are considered expendable material.
7.8. Item, in respect of which our defect warranty is claimed, including a detailed written
description of the defect, must be delivered for inspection to the address published for that
purpose on our website. Any and all cost associated with the delivery, including without
limitation fees and other duties incurred by us in association with re-importing the Items
into EU, will be borne by you and we will be entitled to request the respective
reimbursement to be credited to our bank account before your warranty claim is processed.
7.9. We shall be free to choose any of the following actions to satisfy your warranty claim:
7.9.1. repair, if repair is economical;
7.9.2. adequate monetary compensation;
7.9.3. replacement of the defective Item. We may choose to replace the defective Item
with newer generation or, if the Item was discontinued, with an Item offering similar
features.
