Because printing methods used by the US Mint are not identical, a bill will occasionally not to be
recognized on the first run in any automatic detector. This may also occur if a bill is inserted with even a
slight deviation from the required pathway. The Cassida Quattro is very advanced and will NOT accept
a counterfeit bill. If the Quattro recognizes a bill after the second or third attempt, you can be sure it is
genuine.
Several factors can cause a Quattro to not recognize a genuine bill:
• Overly wrinkled, overly creased and overly worn bills.
• If the unit is dropped or bumped.
• A sudden change in temperature or humidity.
• Extended period of non-use.
First report screen
Press the REPORT/CURRENCY button
once to view detailed report informa-
tion. Each time the button is pressed, the
detector will show report information for
a different denomination, starting with
the $100 denomination.
Report shows bill denomination, number
of authenticated bills and the total
value of bills inserted.
Number of bills
taken
Total value
of bills taken
Scroll through the denominations as they decrease in value in this sequence:
$100, $50, $20, $10, $5, $2, $1.
CLEAR/EJECT Button
• Press once to clear information from the last
bill taken and clear all counts
• Press and hold to change the ejection
direction for authenticated bills through
either the front or rear slot. NOTE: rejected
bills will always reject to the front of the unit.
You’ll hear an audible tone and the direction
arrow will change when the ejection
direction has changed.
REPORT/CURRENCY Button
• Press once to get a detailed report showing
number of authenticated bills taken and the
value of the bills taken.
• Press again to scroll through each denomina-
tion in descending order — $100, $50, $20,
$10, $5, $2, $1. Each screen will show the
denomination and the number of bills taken
for that denomination.
• Press and hold 5 seconds to change to a
different currency, if your unit is so equipped.
Note:
After one minute of inactivity, the Quattro automatically clears its report memory and
the value of the last bill sent through the unit.
JAM error code shows in the
upper left window. OPEN
appears in the lower right
window.
Turn unit OFF. Open lid. Remove jammed bill. Close lid tightly. Turn unit
ON. Bills should flow freely through the Quattro. To prevent jams, assure
bills are not crumpled, wet, heavily soiled, torn, stapled or taped.
SEN error code shows in the
upper left window. CLEAN
appears in the lower right
window.
Turn unit OFF. Open lid. Use a soft brush or compressed air to clean the
interior sensors of the Quattro. Close lid tightly. Turn unit ON. Bills should
flow freely through the Quattro. For optimum performance, clean the
Quattro weekly.
Our goal is to make Cassida your lifetime work partner. That’s why Cassida products are subject to stringent
quality control measures and are backed by a solid one year parts and labor warranty. The warranty does
not include shipping to the Cassida Technical Service center. Complete warranty information is available at
www.CassidaUSA.com/support.html. Please be certain to register your Quattro to take advantage of
updated information and our exclusive Counterfeit Shield Guarantee.
Cassida USA
Tel: (888) 800-0303
www.cassidausa.com
Controls and indicatorsViewing a detailed report Troubleshooting
Warranty
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