Page 14 of 14 LED Followspot 75ST User Manual Rev. 6
To return a product or request support:
•In the U.S., contact CHAUVET® World Headquarters (see below).
•In the UK or Ireland, contact CHAUVET® Europe Ltd. (see below).
•In Mexico, contact CHAUVET® Mexico (see below).
•In any other country, DO NOT contact CHAUVET®. Contact the distributor of record. See
www.chauvetlighting.com for a list of distributors.
If you live outside the U.S., United Kingdom, Ireland, or Mexico, contact your distributor
of record and follow their instructions on how to return CHAUVET® products to them.
Visit our website for contact details.
Call the corresponding CHAUVET® Technical Support office and request a Return
Merchandise Authorization (RMA) number before shipping the product. Be prepared to
provide the model number, serial number, and a brief description of the reason for the return.
You must send the merchandise prepaid, in its original box, and with its original packing and
accessories. CHAUVET® will not issue call tags.
Clearly label the package with the RMA number. CHAUVET® will refuse any product returned
Write the RMA number on a properly affixed label. DO NOT write the RMA number
directly on the box.
Before sending the product, clearly write the following information on a piece of paper and
place it inside the box:
Your name Your address Your phone number
RMA number A brief description of the problem
Be sure to pack the product properly. FedEx packing or double-boxing are recommended.
CHAUVET® reserves the right to use its own discretion to repair or replace returned
product(s). CHAUVET® is not responsible for shipping damage of returned items.
WORLD HEADQUARTERS - CHAUVET®
Address:5200 NW 108th Avenue
Voice: (954) 577-4455 (Press 4)
Email: tech@chauvetlighting.com
World Wide Web
www.chauvetlighting.com
UNITED KINGDOM AND IRELAND - CHAUVET® Europe Ltd.
Brookhill Road Industrial
Voice: +44 (0)1773 511115
Email: uktech@chauvetlighting.com
www.chauvetlighting.co.uk
Voice: +52 (728) 285-5000
Email: servicio@chauvet.com.mx
Outside the U.S., United Kingdom, Ireland, or Mexico, contact the dealer of record and follow
their instructions to request support or to return a product. Visit the CHAUVET
website for
contact information.
