Cisco CTS 1000 - TelePresence System 1000 Video... Bedienungsanleitung

Americas Headquarters

Cisco Systems, Inc.

170 West Tasman Drive

San Jose, CA 95134-1706

USA

http://www.cisco.com

Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 527-0883

CiscoTelePresence SystemAdministration

Guide

May, 2011

CTS Software Release 1.7.x

Text Part Number: OL-21845-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL

STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT

WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT

SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE

OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH

ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT

LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF

DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,

WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO

OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at

www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership

relationship between Cisco and any other company. (1005R)

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display

output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in

illustrative content is unintentional and coincidental.

Cisco TelePresence System Administration Guide



Cisco TelePresence System Administration Guide

OL-13676-05

CONTENTS

What’s in This Guide i

What’s New i

Before You Begin i

Document Organization iv

Related Documents v

Obtaining Documentation and Submitting a Service Request vii

Using the Cisco TelePresence System Administration Interface 1-1

Contents 1-1

Overview 1-1

System Status 1-2

System Status Window 1-3

Device Status Indicators 1-3

Determining Device Status Using theTroubleshooting Interface 1-4

Cisco Unified Communications Manager Status 1-5

In a Call Indicator 1-5

Navigation 1-5

Administration Window Header 1-7

ContentArea 1-7

Typing and Selecting Information in Fields 1-7

Validating Information in Fields 1-7

Validating Information in Windows 1-7

Accessing Online Help 1-8

Navigating Online Help 1-8

Accessing this Administration Guide From Online Help 1-9

Where to Go Next 1-9

Device Information 2-1

Contents 2-1

Accessing the Device Information Window 2-1

Device Information Fields 2-3

Hardware/Software Versions 2-5

Contents

Cisco TelePresence System Administration Guide OL-13676-05

System Information and Status Tabs 2-5

System Information Details 2-5

Status Details 2-8

Time Since Last Update 2-11

Microphone Status 2-11

Where to Go Next 2-12

Configuring the Cisco TelePresence System 3-1

Contents 3-1

First Time Setup Wizard for the CTS 500 32” 3-1

First Time Setup for All OtherCTS Models 3-2

Loading CTS Administration Software 3-2

Logging In To the Cisco TelePresence System Administration Interface Directly 3-3

Configuring a Static IP Address for Networks That Do Not Use DHCP 3-4

Configuring a Static IP Address Using the Cisco TelePresence System GUI 3-4

Configuring a Static IP Address Using Command-Line Interface Commands 3-6

Command Example 3-6

Configuring an Alternate TFTP Server (Optional) 3-7

Configuring Your System After Initial Bootup 3-7

IP Settings 3-8

Viewing IP Settings 3-9

Network Settings 3-11

Operational VLAN ID 3-11

Administrative VLAN ID 3-12

Syslog Address 3-12

Cisco Unified Communications Manager Settings 3-12

Related Information 3-14

Address Book 3-14

Telephony Settings 3-15

SNMP Settings 3-17

Related Information 3-18

System Settings 3-19

Troubleshooting Your Configuration 3-21

Upgrading CTS Codec Firmware 3-24

Managing Passwords 3-25

Contents

iii

Cisco TelePresence System Administration Guide

OL-13676-05

Resetting Your CTS Codec Password 3-25

Restoring Connectivity to the Codec 3-26

Where to Go Next 3-27

Troubleshooting the CTS 500 4-1

Contents 4-1

Managing CTS 500 Hardware Setup 4-2

Managing Displays 4-3

Selecting the Light Level 4-3

Adjusting Your Display 4-4

Troubleshooting Displays 4-6

Related Information 4-6

Testing Cameras 4-6

Testing the CTS 500 Camera 4-7

Troubleshooting Cameras 4-21

Related Information 4-21

Testing Speakers 4-22

Testing the Speakers 4-22

Troubleshooting Speakers 4-23

Related Information 4-23

Testing Microphones 4-24

Testing Microphones on the CTS 500 4-24

Troubleshooting Microphones 4-25

Related Information 4-26

Testing Presentation Devices 4-26

Checking External Presentation Devices 4-27

Checking the Test Pattern 4-28

Checking the VGA 4-29

Checking the Document Camera 4-30

Resetting the Projector 4-31

Troubleshooting Presentation Devices 4-31

Related Information 4-33

Testing Other Devices 4-33

Auxiliary Control Unit 4-34

Auxiliary LCD Displays 4-35

Shroud Light 4-35

Digital Media Player 4-36

Troubleshooting Other Devices 4-38

Contents

Cisco TelePresence System Administration Guide OL-13676-05

Related Information 4-39

Managing Log Files 4-39

Sysop Log 4-39

Log Files 4-40

SIP Messages 4-41

Generate Detailed Message Reports 4-42

Related SIP Messages 4-42

Navigating Long Lists 4-43

Related Information 4-44

Testing Audio 4-44

Related Information 4-44

Testing the Network Connection 4-45

Related Information 4-45

Managing Configuration Issues 4-45

Related Information 4-46

Initiating System Restart 4-47

Troubleshooting Video QualitySettings 4-47

Troubleshooting Network Cabling 4-48

CTS 500 32” Troubleshooting 4-49

Where to Go Next 4-49

Troubleshooting the CTS 500 32” 5-1

Adjusting the Camera 5-2

Testing the Display 5-2

Verifying Speaker Function 5-3

Verifying Microphone Function 5-4

Testing the Light Fixture 5-5

Testing Digital Media Player Audio 5-5

Troubleshooting the CTS 500 32” 5-6

Where to Go Next 5-7

Troubleshooting the CTS 1000 6-1

Contents 6-1

Managing CTS 1000 Hardware Setup 6-2

Managing Displays 6-3

Contents

Cisco TelePresence System Administration Guide

OL-13676-05

Selecting the Light Level 6-4

Adjusting Your Display 6-5

Troubleshooting Displays 6-6

Related Information 6-6

Testing Cameras 6-6

Testing the CTS 1000 Camera 6-7

Understanding Camera Setup Choices for Room Lighting 6-17

Troubleshooting Cameras 6-18

Related Information 6-18

Testing Speakers 6-18

Testing the Speakers 6-18

Troubleshooting Speakers 6-19

Related Information 6-20

Testing Microphones 6-20

Testing the CTS 1000 Microphone 6-20

Troubleshooting the CTS 1000 Microphone 6-21

Related Information 6-22

Testing the External Presentation Display 6-22

Testing Presentation Devices 6-22

Checking the Test Pattern 6-24

Checking the VGA 6-24

Checking the Document Camera 6-25

Resetting the Projector 6-25

Troubleshooting Presentation Devices 6-25

Related Information 6-27

Testing Other Devices 6-27

Auxiliary Control Unit 6-27

Digital Media Player 6-28

Troubleshooting Other Devices 6-29

Related Information 6-29

Managing Log Files 6-30

Sysop Log 6-30

Log Files 6-30

SIP Messages 6-32

Generate Detailed Message Reports 6-32

Related SIP Messages 6-33

Contents

Cisco TelePresence System Administration Guide OL-13676-05

Navigating Long Lists 6-34

Related Information 6-34

Testing Audio 6-35

Related Information 6-35

Testing the Network Connection 6-35

Related Information 6-36

Managing Configuration Issues 6-36

Related Information 6-37

Initiating System Restart 6-37

Troubleshooting Video QualitySettings 6-37

Troubleshooting Network Cabling 6-38

Where to Go Next 6-39

Troubleshooting the CTS 1100 7-1

Contents 7-1

Managing CTS 1100 Hardware Setup 7-2

Managing Displays 7-3

Selecting the Light Level 7-4

Adjusting Your Display 7-4

Troubleshooting Displays 7-5

Related Information 7-6

Testing Cameras 7-6

Testing the CTS 1100 Camera 7-6

Understanding Camera Setup Choices for Room Lighting 7-17

Troubleshooting Cameras 7-18

Related Information 7-18

Testing Speakers 7-19

Testing the Speakers 7-19

Troubleshooting Speakers 7-19

Related Information 7-20

Testing Microphones 7-20

Testing Microphones on the CTS 1100 7-20

Troubleshooting Microphones 7-21

Related Information 7-22

Testing the External Presentation Display 7-22

Testing Presentation Devices 7-23

Contents

vii

Cisco TelePresence System Administration Guide

OL-13676-05

Checking the Test Pattern 7-24

Checking the VGA 7-24

Checking the Document Camera 7-25

Resetting the Projector 7-25

Troubleshooting Presentation Devices 7-25

Related Information 7-27

Testing Other Devices 7-28

Auxiliary Control Unit 7-28

CTS 1100 Light 7-28

Digital Media Player 7-29

Troubleshooting Other Devices 7-30

Related Information 7-31

Managing Log Files 7-32

Sysop Log 7-32

Log Files 7-32

SIP Messages 7-34

Generate Detailed Message Reports 7-34

Related SIP Messages 7-35

Navigating Long Lists 7-36

Related Information 7-36

Testing Audio 7-37

Related Information 7-37

Testing the Network Connection 7-37

Related Information 7-38

Managing Configuration Issues 7-38

Related Information 7-39

Initiating System Restart 7-39

Troubleshooting Video QualitySettings 7-39

Troubleshooting Network Cabling 7-40

Where to Go Next 7-41

Troubleshooting the CTS 1300 8-1

Contents 8-1

Managing CTS 1300 Hardware Setup 8-2

Configuring the CTS 1300 Table 8-3

Managing Displays 8-5

Contents

viii

Cisco TelePresence System Administration Guide OL-13676-05

Selecting the Light Level 8-5

Adjusting Your Display 8-6

Troubleshooting Displays 8-7

Related Information 8-7

Testing Cameras 8-7

Testing the CTS 1300 Cameras 8-8

Configuring the CTS 1300 for Use With a Conference Room Table 8-12

Arranging the Seat Alignment Guides 8-45

Understanding Camera Setup Choices for Room Lighting 8-47

Troubleshooting Cameras 8-47

Related Information 8-48

Testing Speakers 8-48

Testing the Speakers 8-48

Troubleshooting Speakers 8-49

Related Information 8-50

Testing Microphones 8-50

Testing Microphones on the CTS 1300 8-50

Troubleshooting Microphones 8-52

Related Information 8-53

Testing the External Presentation Display 8-53

Testing Presentation Devices 8-54

Checking the Test Pattern 8-55

Checking the VGA 8-56

Resetting the Projector 8-56

Troubleshooting Presentation Devices 8-56

Related Information 8-58

Testing Other Devices 8-59

Auxiliary Control Unit 8-59

Verifying CTS 1300 Light Function 8-60

Digital Media Player 8-60

Troubleshooting Other Devices 8-61

Related Information 8-62

Managing Log Files 8-62

Sysop Log 8-62

Log Files 8-63

SIP Messages 8-65

Generate Detailed Message Reports 8-65

Dieses Handbuch passt für folgende Modelle

Inhaltsverzeichnis

Andere Cisco Konferenzsystem Handbücher

Cisco

Cisco Webex Codec Pro Bedienungsanleitung

Cisco

Cisco TelePresence MX300G2 Bedienungsanleitung

Cisco

Cisco Telepresence MX200 Service-Handbuch

Cisco

Cisco Cius Bedienungsanleitung

Cisco

Cisco 7935 - IP Conference Station VoIP Phone Bedienungsanleitung

Cisco

Cisco EX60 Bedienungsanleitung

Cisco

Cisco TelePresence MXP Series Service-Handbuch

Cisco

Cisco EX60 Bedienungsanleitung

Cisco

Cisco UNIFIED COMMUNICATIONS UC320W Bedienungsanleitung

Cisco

Cisco DX600 series Bedienungsanleitung

Cisco

Cisco TelePresence DX70 Service-Handbuch

Cisco

Cisco TelePresence DX70 Gebrauchsanweisung

Cisco

Cisco SX80 Bedienungsanleitung

Cisco

Cisco TelePresence DX80 Bedienungsanleitung

Cisco

Cisco 7937 Bedienungsanleitung

Cisco

Cisco Desk Bedienungsanleitung

Cisco

Cisco SX80 Service-Handbuch

Cisco

Cisco EX60 Bedienungsanleitung

Cisco

Cisco TelePresence Profile Series Installations- und Betriebshandbuch

Cisco

Cisco TelePresence DX70 Bedienungsanleitung

Cisco

Cisco TelePresence DX80 Bedienungsanleitung

Cisco

Cisco Webex Room Panorama Service-Handbuch

Cisco

Cisco TelePresence SX20 Bedienungsanleitung

Cisco

Cisco TelePresence System Codec C90 Bedienungsanleitung

Beliebte Konferenzsystem Handbücher anderer Marken

Kramer

Kramer VIA GO Bedienungsanleitung

ProSoft Technology

ProSoft Technology AN-X4-AB-DHRIO Bedienungsanleitung

Sony

Sony PCS-I150 Bedienungsanleitung

Middle Atlantic Products

Middle Atlantic Products VTC Series Bedienungsanleitung

AVT

AVT MAGIC AC1 Go Bedienungsanleitung

Prentke Romich Company

Prentke Romich Company Vanguard Plus Leitfaden

Speakerbus

Speakerbus iD 712 Bedienungsanleitung

Trelleborg

Trelleborg SafePilot CAT PRO Bedienungsanleitung

Sennheiser

Sennheiser ADN Bedienungsanleitung

ADTRAN

ADTRAN NetVanta 7100 Bedienungsanleitung

AINA

AINA PTT Voice Responder Bedienungsanleitung

Yamaha

Yamaha ProjectPhone PJP-100H Bedienungsanleitung

vissonic

vissonic VLI Series Bedienungsanleitung

Panasonic

Panasonic KX-VC500 Bedienungsanleitung

Poly

Poly Trio 8300 Bedienungsanleitung

Crestron

Crestron Mercury CCS-UCA-SMK Maßzeichnung

Tenveo

Tenveo ALL-IN-ONE Bedienungsanleitung

AXIWI

AXIWI AT-350 Bedienungsanleitung