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About This Guide

This guide provides instructions for configuring the advanced features of the

Cisco 11500 and 11000 series content services switch (hereinafter referred to as

the CSS). Information in this guide applies to all CSS models except where noted.

For information on CSS administration, refer to the Cisco Content Services Switch

Administration Guide. For information on basic CSS configuration, refer to the

Cisco Content Services Switch Basic Configuration Guide.

The CSS software is available in a Standard or Enhanced feature set. The

Enhanced feature set contains all of the Standard feature set and also includes

Network Address Translation (NAT) Peering, Domain Name Service (DNS),

Demand-Based Content Replication (Dynamic Hot Content Overflow), Content

Staging and Replication, and Network Proximity DNS. Proximity Database and

SSH are optional features.

Note You must enter a software license key when you boot the CSS for the first time.

After you boot the CSS, you can activate a CSS software option (for example,

SSH) that you purchased using the license command. For more information, refer

to the Cisco Content Services Switch Hardware Installation Guide, Chapter 3,

Booting and Configuring the CSS.

Note If you configure your 11000 series CSS for Proximity Database, you cannot use

the CSS for load balancing. For details on Proximity Database, refer to Chapter 5,

Configuring Network Proximity.

About This Guide

Audience

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Audience

This guide is intended for the following trained and qualified service personnel

who are responsible for configuring the CSS:

•Web master

•System administrator

•System operator

How to Use This Guide

This section describes the chapters and contents in this guide.

Chapter Description

Chapter 1,

Configuring the CSS Domain

Name Service

Configure the Domain Name Service

(DNS) on a CSS to translate domain names

into IP addresses.

Chapter 2,

Configuring DNS Sticky ConfigureDNSStickyon a CSStomaintain

persistence on a server for e-commerce

clients.

Chapter 3,

Configuring a CSS as a Content

Routing Agent

Configure a CSS as a content routing agent

(CRA) to enhance a user’s browser

experience.

Chapter 4,

Configuring a Client Side

Accelerator

Configure a CSS as a Client Side

Accelerator (CSA) to accelerate the

retrieval of domain content.

Chapter 5,

Configuring Network Proximity Configure Network Proximity on a CSS to

improve network performance.

Chapter 6,

Configuring VIP and Virtual IP

Interface Redundancy

Configure VIP and virtual IP interface

redundancy on a CSS to maintain network

integrity.

Chapter 7,

Configuring Redundant Content

Services Switches

Configure box-to-box redundancy between

two mirrored CSSs.

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About This Guide Related Documentation

Related Documentation

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Cisco Content Services Switch

Getting Started Guide Provides information for installing, cabling,

and booting the 11000 series CSS. In

addition, this guide provides information

about CSS specifications, cable pinouts, and

troubleshooting.

Cisco Content Services Switch

Administration Guide Describes how to perform administrative

tasks on the CSS including logging into the

CSS, upgrading your CSS software, and

configuring the following:

•Management ports, interfaces, and

circuits

•DNS, ARP, RIP, IP, and bridging

features

•OSPF

•Logging, including displaying log

messages and interpreting sys.log

messages

•User profile and CSS parameters

•SNMP

•RMON

•Offline Diagnostic Monitor (Offline

DM) menu

Document Title Description

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About This Guide Related Documentation

Cisco Content Services Switch

Basic Configuration Guide Describes how to perform basic CSS

configuration tasks, including:

•Services

•Owners

•Content rules

•Sticky parameters

•HTTP header load balancing

•Source groups, Access Control Lists

(ACLs), Extension Qualifier Lists

(EQLs), Uniform Resource Locator

Qualifier Lists (URQLs), Network

Qualifier Lists (NQLs), and Domain

Qualifier Lists (DQLs)

•Caching

Cisco Content Services Switch

Command Reference Provides an alphabetical list of all CSS

Command Line Interface commands by

mode including syntax, options, and related

commands.

Cisco Content Services Switch

Device Management User’s

Guide

Provides an overview on using the WebNS

Device Management user interface, an

HTML-based Web application that you use

to configure and manage a CSS.

Document Title Description

About This Guide

Symbols and Conventions

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Symbols and Conventions

This guide uses the following symbols and conventions to identify different types

of information.

Caution A caution means that a specific action you take could cause a loss of data or

adversely impact use of the equipment.

Warning

A warning describes an action that could cause you physical harm or damage

the equipment.

Note A note provides important related information, reminders, and recommendations.

Bold text indicates a command in a paragraph.

Courier text indicates text that appears on a command line, including the CLI

prompt.

Courier bold text indicates commands and text you enter in a command line.

Italics text indicates the first occurrence of a new term, book title, and emphasized

text.

1. A numbered list indicates that the order of the list items is important.

a. An alphabetical list indicates that the order of the secondary list items is

important.

•A bulleted list indicates that the order of the list topics is unimportant.

–

An indented list indicates that the order of the list subtopics is

unimportant.

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About This Guide Obtaining Documentation

Obtaining Documentation

These sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at

this URL:

http://www.cisco.com

Translated documentation is available at this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco

Documentation CD-ROM package, which is shipped with your product. The

Documentation CD-ROM is updated monthly and may be more current than

printed documentation. The CD-ROM package is available as a single unit or

through an annual subscription.

Ordering Documentation

You can order Cisco documentation in these ways:

•Registered Cisco.com users (Cisco direct customers) can order Cisco product

documentation from the Networking Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

•Registered Cisco.com users can order the Documentation CD-ROM through

the online Subscription Store:

http://www.cisco.com/go/subscription

•Nonregistered Cisco.com users can order documentation through a local

account representative by calling Cisco Systems Corporate Headquarters

(California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by

calling 800 553-NETS (6387).

About This Guide

Obtaining Technical Assistance

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Documentation Feedback

You can submit comments electronically on Cisco.com. In the Cisco

Documentation home page, click the Fax or Email option in the “Leave

Feedback” section at the bottom of the page.

You can e-mail your comments to b[email protected].

You can submit your comments by mail by using the response card behind the

front cover of your document or by writing to the following address:

Cisco Systems

Attn: Document Resource Connection

170 West Tasman Drive

San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance.

Customers and partners can obtain online documentation, troubleshooting tips,

and sample configurations from online tools by using the Cisco Technical

Assistance Center (TAC) Web Site. Cisco.com registered users have complete

access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that

provides immediate, open access to Cisco information, networking solutions,

services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use

tool that provides a broad range of features and services to help you with these

tasks:

•Streamline business processes and improve productivity

•Resolve technical issues with online support

•Download and test software packages

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About This Guide Obtaining Technical Assistance

•Order Cisco learning materials and merchandise

•Register for online skill assessment, training, and certification programs

If you want to obtain customized information and service, you can self-register on

Cisco.com. To access Cisco.com, go to this URL:

http://www.cisco.com

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to all customers who

need technical assistance with a Cisco product, technology, or solution. Two

levels of support are available: the Cisco TAC Web Site and the Cisco TAC

Escalation Center.

Cisco TAC inquiries are categorized according to the urgency of the issue:

•Priority level 4 (P4)—You need information or assistance concerning Cisco

product capabilities, product installation, or basic product configuration.

•Priority level 3 (P3)—Your network performance is degraded. Network

functionality is noticeably impaired, but most business operations continue.

•Priority level 2 (P2)—Your production network is severely degraded,

affecting significant aspects of business operations. No workaround is

available.

•Priority level 1 (P1)—Your production network is down, and a critical impact

to business operations will occur if service is not restored quickly. No

workaround is available.

The Cisco TAC resource that you choose is based on the priority of the problem

and the conditions of service contracts, when applicable.

Cisco TAC Web Site

You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving

both cost and time. The site provides around-the-clock access to online tools,

knowledge bases, and software. To access the Cisco TAC Web Site, go to this

URL:

http://www.cisco.com/tac

About This Guide

Obtaining Technical Assistance

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All customers, partners, and resellers who have a valid Cisco service contract have

complete access to the technical support resources on the Cisco TAC Web Site.

The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have

a valid service contract but do not have a login ID or password, go to this URL to

http://www.cisco.com/register/

If you are a Cisco.com registered user, and you cannot resolve your technical

issues by using the Cisco TAC Web Site, you can open a case online by using the

TAC Case Open tool at this URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, we recommend that you open P3 and P4 cases through

the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses priority level 1 or priority level 2

issues. These classifications are assigned when severe network degradation

significantly impacts business operations. When you contact the TAC Escalation

Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country,

go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operationscenter to determine the

level of Cisco support services to which your company is entitled: for example,

SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When

you call the center, please have available your service agreement number and your

product serial number.

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