Cloud-9 Button Board Bedienungsanleitung
Button Board
The LCD panels on the button board display useful information on the status of each button and line appearance.
➢Call type indication:
oSD –Shoutdown
oRD –Ringdown
oICM –Intercom
oC2C –Click to Call
➢Button/Display Name
➢Audio device indication:
oM –Microphone
oL –Left handset
oR –Right handset
Button Configuration
Shouts, ringdowns, speed dials, and line appearances are all configured via the same button board menu that is located within
the settings window: Settings -> Button Board
➢Speed dials and extensions are located within same dropdown as shouts
and ringdowns
➢Each contact can only be placed on a single button. If the contact has
multiple numbers saved, the default number is used
➢At least 1 appearance of an extension must be configured in order to save
contacts on the board
➢Extensions and multiple rollover appearances for the extension can be
configured
Locate the button you want to configure
and click the drop-down menu
Select the connection you want
Toggle between momentary or latching
pending preference
Click the pin icon to pin the button across
all pages
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Note: extensions, speed dials and ringdowns
are always latched
Click to Call Button Setup
Display
Note: Similar to audio device indication, if privacy is enabled, a
‘P’will be displayed on the active line
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➢Multiple float keys should be programmed so that you can always
pickup an incoming call if you’re on a different page
Tip: Float keys should be pinned so they stay in the same location
across all pages of pagination.
➢Privacy keys for C2C and ringdowns can be programmed to quickly
toggle privacy on and off
➢Configure Go-To Page keys to quickly jump between pages that
buttons have been configured for
Note: Go-To Page keys only display for pages that have buttons
configured on them
➢A volume adjustment key can be programmed to increase/decrease
the incoming audio of connections
Call Conference & Transfer
Support
For video tutorials,
additional help and more,
visit c9tec.com
Button Board
A conference key can be configured on any one of the
programmable buttons.
Click the conference button once a call is active
Press the line you want start a conference
with. Once the line turns yellow, initiate a
new call to conference together.
Once the second call becomes active, press the
conference key to complete the conference.
Function Keys
Once the second call is active, press release to
complete the transfer
For Click to Call only, click the Transfer button to
initiate a transfer to another line.
The initial call will be placed on hold, allowing you to
make a new active call with the intended transfer. Use
the dial pad or select a speed dial.
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US +1 (866) 753 4239
UK +44 (0) 203 846 1109
Singapore +65 6809 3785
PHONE
EMAIL
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A dedicated transfer button is located on the left side of the
Cloud9 button board.
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