Code Blue ToolVox Service-Handbuch
800.205.7186 •www.codeblue.com
Administrator Guide
(prior to Aug, 2014)
ToolVox
Media Gateway
Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-100-F
ToolVox® Media Gateway
Administrator Guide (prior to Aug, 2014)
page 2 of 88
Table of Contents
Section Page
IP Network Resources 3
Conguring Server Settings 5
ToolVox® Software Update Procedure 9
Conguring Digital & Analog (DAHDI) Hardware 11
Conguring Trunks 15
Conguring Outbound Routes 25
Conguring Code Blue Devices 27
Conguring Business Phones 53
Conguring Digital Receptionist (IVR) 56
Conguring Inbound Routes 60
Conguring System Recordings 63
Conguring License Key Administration 64
Conguring Backup & Restore 65
Unit Programming and Diagnostics (UPD) Conguration and Operation 67
IP Audio Interface Wiring Diagram 82
LIghtning Protection 83
Technical Data 85
Regulatory and Warranty 87
Technical Services and Support 88
Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-100-F
ToolVox® Media Gateway
Administrator Guide (prior to Aug, 2014)
page 3 of 88
IP Network Resources
**Please note the below IP Network Ports are specied if you restrict Ports in your network and need to
be allowed for the appropriate products listed**
EMS
TCP outgoing to port 5038 on ToolVox
RTSP outgoing to port 554 (or other locally-congured port) on cameras if video is in use
IP5000
HTTP/TCP, HTTPS/TCP incoming to ports 80, 443 for web-based management
NTP/UDP outgoing to port 123 on ToolVox for time service
SNMP/UDP incoming to port 161 for UPD testing
SNMPTRAP/UDP outgoing to port 162 for UPD traps
HTTPS/TCP incoming to port 443 from ToolVox for programming
IAX2/UDP outgoing to port 4569 on ToolVox
SIP/UDP outgoing to port 5060 on ToolVox
RTP/UDP incoming from ToolVox to UDP ports 23456-23556 (congurable)
ToolVox
DHCP for IP5000 units if congured
SSH/TCP incoming to port 22 for secure shell management
SMTP/TCP outgoing to port 25 on congured mail server for mail alerts
DNS/UDP outgoing to port 53 if congured to use DNS servers
HTTP/TCP, HTTPS/TCP incoming to ports 80, 443 for web-based management
NTP/UDP incoming to port 123 from IP5000 for time service
SNMP/TCP outgoing to port 161 on IP5000 for UPD testing
SNMPTRAP/TCP incoming to port 162 from IP5000 for UPD traps
H.323/TCP incoming and outgoing to and from port 1720 for H.323 trunks
HTTPS/TCP incoming to port 2000 for Webmin management
TCP incoming to port 2840 from Blue Alert clients
IAX2/UDP incoming to port 4569 from IAX2 phones
TCP incoming to port 5038 from EMS clients
RTSP outgoing to port 554 (or other locally-congured port) on cameras if EMS
video is in use
SIP/UDP incoming to port 5060 from SIP phones and trunks
RTP/UDP incoming to ports 10000-20000 from SIP and H.323 phones and trunks
ToolVox Blue Alert MNS
Core Application
HTTP/TCP and HTTPS/TCP incoming to ports 80 and 443 on ToolVox
Optional Internet access to the Google Maps API over HTTP and HTTPS for aerial imagery
4U2SEE Digital Signage
TCP outgoing to port 3001 on 4U2SEE digital signs
Desktop Alert
Multicast UDP to port 9264 on the congured IPv4 multicast address, which must
Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-100-F
ToolVox® Media Gateway
Administrator Guide (prior to Aug, 2014)
page 4 of 88
be routed appropriately to destination systems
Email
SMTP/TCP outgoing to port 25 on congured mail relay
PAS
Delivered via telephony connections to Code Blue PAS units (see ToolVox and
IP5000 network resources)
RSS
HTTP/TCP incoming to port 80 to read feed content
This access should be proxied instead of allowing ToolVox to directly service
requests from public networks
SMS via 2SMS
HTTP/TCP to port 80 via the Internet to www.2sms.com
SMS via email
See “Email”
Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-100-F
ToolVox® Media Gateway
Administrator Guide (prior to Aug, 2014)
page 5 of 88
Configuring Server Settings
Warning: Advanced knowledge of the ToolVox system is required before making any changes other
than network settings to the system. Changing settings other than the network settings may result
in complete system failure. Hourly support packages are available and require remote access to the
system via remote desktop control.
The ToolVox Media Gateway has the IP conguration set to DHCP by default. A user account was
also added to run the following from the CLI for those familiar with Linux platforms:
There are multiple methods for logging into the ToolVox server.
Initially you may just want a keyboard and monitor directly plugged into the server. You can then
congure the network settings using CLI commands listed below. Once you know the IP address of
the server you can connect via SSH or use a web browser and enter the Webmin side of the server
to edit network settings. You do not need to do both methods.
Direct Connect and SSH commands:
This is the login information for the user account on the ToolVox systems :
Login: cbadmin
Password: CodeBlue92
These are some of the common commands the user is able to run as sudo.
ifcong (see current network info)
the server by default is DHCP so once you have connected a network connection to the
eth0 port on the rear of the server, it will pull an IP address if DHCP is running on your network. If
not using DHCP then run the below command to congure a Static IP.
sudo system-cong-network (setup Dynamic/Static network settings for the ToolVox)
sudo /etc/init.d/network restart (restart network services if changed)
ping
Once you connect ToolVox to your network you should be able to login to the Webmin management
portal with the DHCP assigned address or Static IP that you setup in the above steps: Using your
web browser browse to: https://ToolVoxIP:2000
If you already know the IP address of ToolVox you can simply browse to the IP address of ToolVox
you can simply browse to the IP address to directly access the system and begin setting up Code
Blue Phones. The below is another side of the server if you wanted to setup the network devices
and/or the Post Fix Mail Server settings.
Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-100-F
ToolVox® Media Gateway
Administrator Guide (prior to Aug, 2014)
page 6 of 88
Webmin commands:
Enter the default username ‘cbadmin’ and password ‘codeblue’.
Click Login
If you wish to change
Click Networking on the left navigation bar.
Click on Network Conguration.
Click on Network Interfaces.
Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-100-F
ToolVox® Media Gateway
Administrator Guide (prior to Aug, 2014)
page 7 of 88
Click on Activated at Boot then click on eth0.
Enter the IP Address and Netmask then click
Click
Click on
Enter the Gateway IP Address for eth0 and click
Click
Click on
Enter Hostname and DNS server IP Address information (if other than default) then click
Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-100-F
ToolVox® Media Gateway
Administrator Guide (prior to Aug, 2014)
page 8 of 88
This concludes the network conguration. You may need to reboot the system for the new settings
to take effect. Below is the list of the settings you can control via Webmin on your ToolVox.
Under Bootup and Shutdown you can shut down or restart your ToolVox. Located at the
bottom of the Bootup and Shutdown section.
Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-100-F
ToolVox® Media Gateway
Administrator Guide (prior to Aug, 2014)
page 9 of 88
ToolVox® Software Update Procedure
Only customers under ToolVox Annual Maintenance plans receive Full Hardware & Software
Coverage and Software Upgrades/Enhancements/Bug xes etc. Please inquire to Customer
Service if not under a Plan.
ToolVox Software Update
1.1 Insert the ToolVox Update CD for your ToolVox edition (Standard or Advanced) into the
ToolVox hardware’s DVD-ROM drive
1.2 Browse to the IP address of your ToolVox Communications Server
1.2.1 http://<IP address of ToolVox>
1.2.2 Click on “ToolVox Administration”
1.3 Enter “Username”: admin
1.4 Enter “Password”: codeblue (default) or another password
Code Blue •259 Hedcor Street •Holland, MI 49423 USA •800.205.7186 •www.codeblue.com GU-100-F
ToolVox® Media Gateway
Administrator Guide (prior to Aug, 2014)
page 10 of 88
1.5 Click on Tools next to Setup
1.6 WARNING – if you haven’t done a backup recently please consider this a good time
to start this practice. See the attached document “Conguring Backup & Restore”
1.7 Under “System Administration”, click ToolVox Update
1.8 Click Update System.
1.9 Select Apply conguration changes (red bar) at the top of screen and Reload (red box)
1.10 After updating, you may need to refresh your screen.
1.11 Log out and then log back in to ToolVox Communication Manager.
1.12 The update process is now complete.
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