Command Communications ComSwitch 8500-t Handbuch
Table of Contents
Quick Install...................................................................................…………………………... 1
Before You Begin.........................................................................……………………..…….. 2
Unpacking the CS8500-t…………………………………………………………………. 2
Introduction………………………………………………………………………………… 3
Basic Operation.............................................................................…………………..………. 3
Installing the CS8500-t..................................................................…………………..………. 4
Ports on the CS8500-t……………………………………………………………………………. 4
Connecting the CS8500-t………………………………………………………… 5
One Line/Single Telephone Installation………………………………………… 6
One Line/Multiple Telephone Extensions………………………………………. 7
Caller ID...................................................................................………………………. 8
Turn Caller ID ON……………………………………………………………….… 8
Turn Caller ID OFF………………………………………………………………... 8
Connecting CS8500-t to Line 2 of a 2-Line Phone (Using three-way adapters)….... 9
KSU/PBX Installation…………………………………………………………..……. …… 9, 10
Using the CS8500-t……………………………………………………………………….. 10
Special Operating Notes………………………………………………………………….. 11
FAX CNG Tone……………………………………………………………………. 11
Programming...................................................................................…………………………. 11
Hearing-Impaired Instructions…………………………………………………………. .. 11
Hearing User Instructions………………………………………………………………… 12
Operation........................................................................................………………………….. 12
Single Line Operation…………………………………………………………………………….. 12
Placing an Outbound Call Using the CS8500-t………………………………………… 12
Answering Incoming Calls………………………………………………………………... 13
Answering Calls with an Answering Machine………………………………….. 13
Turn ANS. MACHINE to FAX Transfer ON…………………………………….. 14
Turn ANS. MACHINE to FAX Transfer OFF…………………………………… 14
Receiving a TTY/TDD Call……………………………………………………………….. 15
Distinctive Ring Compatibility……………………………………………………………. 15
Turn Distinctive Ring Detection ON……………………………………………... 16
Turn Distinctive Ring Detection OFF……………………………………………. 16
Voice Mail and Distinctive Ring………………………………………………………….. 16
Two-Burst Ring to TTY/TDD Port.………………………………………………………. 17
Two-Burst Ring to FAX Port and Three-Burst Ring to TTY/TDD Port………………. 17
Troubleshooting.....................................................................................................………… 18
Two-Year Limited Warranty/Service Information..................................................…….…… 19
FCC Registration Information................................................................................………… 20
Quick Install
1. Plug one end of the provided 2-wire modular line cord into the LINE-IN port on the CS8500-t.
2. Plug the other end of the modular line cord into the telephone (wall) jack.
3. Plug the small end of the AC power cord provided with the CS8500-t into the power input port
labeled "12 VAC" on the CS8500-t.
4. Plug the adapter into a standard AC outlet.
The green LED flashes for approximately 5 seconds when power is applied and then remains illuminated,
indicating its ON status.
1. To connect a TTY/TDD device, plug one end of a modular line cord into the TTY/TDD port on the
CS8500-t. Plug the other end to the line port of the TTY/TDD.
2. To connect an answering machine, plug one end of a modular line cord into the ANS. MACHINE
port on the CS8500-t. Plug the other end to the line port of the answering machine.
3. To connect a phone, plug one end of a modular line cord into the PHONE port on the CS8500-t.
4. To connect a fax machine, plug one end of a modular line cord into the FAX port on the CS8500-t.
Plug the other end to the line port of the fax machine.
1 CS8500-t Operator’s Guid
This guide is designed to introduce you to the various installation and operational procedures for using the
ComSwitch® 8500-t. Please read through this guide and select the installation procedures appropriate for
your specific application before attempting to connect or operate the CS8500-t.
Before You Begin
Important Notes: According to standard industry practice, surge
protection is recommended for use with all electronic devices. A
surge suppressor and/or line conditioning should be used on the
input power supply, as well as the connected telephone line.
Call Waiting: TTY/TDD and fax machine transmissions could
be disrupted by the Call Waiting beep tone.
Call Forwarding: If Call Forwarding is activated, the CS8500-t
cannot process calls on that line. We recommend that you
disconnect service for Call Forwarding.
Phone Company Voice Mail: This service is compatible with the CS8500-t if used in conjunction with
the phone company's Distinctive Ring service (service activation required). See Voice Mail and
Distinctive Ring setup (pages 15 - 16).
Please read through the rest of this guide to learn how to properly install and operate the CS8500-t.
Unpacking the CS8500-t
When you open the CS8500-t box for the first time, inspect the contents. In the box, you should find the
following items:
If any of these items are missing or damaged, contact the dealer where you purchased the unit, or call
Customer Service at the number listed on the back cover of this manual.
CS8500-t Operator’s Guide 2
Introduction to the CS8500-t
Thank you for purchasing the CS8500-t. This product was designed for environments that have hearing-
impaired and non hearing-impaired users sharing the same phone line that want to save money by
avoiding multiple dedicated telephone line charges. The CS8500-t allows a TTY/TDD, fax, telephone and
answering machine to share one single telephone line.
The CS8500-t quickly directs incoming telephone calls to one of three appropriate destinations, typically a
TTY/TDD, facsimile machine or fax/modem, as well as a telephone and answering machine, or any other
telephone device that responds to a standard ring signal.
Listed below are examples of various telephone activated devices that can be connected to the CS8500-t:
YFax / Modem YCall diverter
YComputer Modem YFluid storage system
YFacsimile YEnergy management system
YAnswering Machine YMoney order dispensing system
YTelephone YLaser fax cartridge
YBulletin Board System (BBS) YRemote diagnostic system
YCredit Card Authorization Terminal YTime and attendance system
YSecurity alarm and monitoring system YFlow monitoring system
YPoint-of-sale terminal
Basic Operation
The CS8500-t is flexible and easy to use. When a call is received by the CS8500-t, the call is answered
with a voice announcement for voice callers instructing them to hold while the call is being transferred.
After the CS 8500-t answers a call, it will give a voice announcement to the caller, “Please hold through
the tones, your call is being transferred.”
Next, the CS 8500-t will send the calling TTY a message that reads “ TYPE GA TO CONNECT.”
If the CS 8500-t does not detect a TTY tone from a calling TTY, the call will be transferred to the TAD
and PHONE ports on the CS 8500-t.
If the caller types GA after the TTY message, the CS 8500-t will send the message “PLEASE WAIT” to
the calling TTY and then transfers the call to the TTY port on the CS 8500-t.
The ring count to the TTY port is set to 25 rings.
Fax calls are detected by the CNG tone (CalliNG) and sent to the FAX port automatically. Non-CNG fax
calls are sent to ANS. MACHINE and Phone ports.
3 CS8500-t Operator’s Guid
The CS8500-t has over 30 programmable features that allow the user to customize its operation. In
addition, the CS8500-t is compatible with:
1. Call Waiting
2. Distinctive Ring
3. Caller ID
4. Voice Mail (when used in conjunction with Distinctive Ring). See Voice Mail and Distinctive
Ring setup
Installing the CS8500-t
The CS8500-t is a single line device that can be installed on any type of modular or non-modular system
that consists of one or more lines, with one or more phones. A modular system consists of phone cords
that can be connected and disconnected from a telephone device. A non-modular system consists of cables
that are hard-wired to the telephone device and cannot be disconnected from the equipment. A telephone
installer may be required to install the CS8500-t on a non-modular system.
NOTE: Many offices have a KSU or PBX phone system. The CS8500-t works with either of these
systems. Simply follow the appropriate installation instructions provided in "Installation on a KSU/PBX
Installation."
Ports on the CS8500-t
The rear panel of the CS8500-t includes five
(5) modular ports and a power input port, as
shown:
1. Connect the provided (2-wire) modular line cord from a standard telephone (wall) jack to this port.
2. Connect your single line telephone answering machine or integrated phone/answering machine to
the ANS. MACHINE port. The CS8500-t will transfer all voice calls to the ANS. MACHINE and
PHONE ports simultaneously.
3. Depending on the installation, a single line phone, an integrated phone/answering machine,
multiple phones, or a telephone system (KSU or PBX) can be connected to this port. The CS8500-t
will transfer all voice calls to the ANS. MACHINE and PHONE ports simultaneously.
4. Connect your fax machine to the FAX port.
5. Connect your TTY/TDD device to the TTY/TDD port to enable the CS8500-t to transfer a
TTY/TDD call with the appropriate tones or transfer codes.
CS8500-t Operator’s Guide 4
The CS8500-t can be placed on either a flat surface, or
mounted on a wall with the connected telephone line cords
above or below the unit. To mount on a wall, follow these
steps:
Mark the positions for 2 mounting screws (not supplied) on
the wall. The positions should be 3 1/4" apart (vertically).
Drill the 2 holes, and then thread the screws into the wall.
The screws should extend 3/16". Do not over tighten the
screws.
Align the keyholes on the back of the CS8500-t with the 2
screws, then push in and press down to secure it to the wall.
You can place the telephone line cords through the line
guides on the back of the CS8500-t to reduce tangling.
Connecting the CS8500-t
This section explains how to install the CS8500-t in most phone configurations that appear in a home or
office. You can install the CS8500-t into one of the following phone configurations:
Y1 or 2-line telephones (see pages 6 - 9)
YKSU/PBX Installation (see pages 9, 10)
To perform the installation procedures, you may need the following equipment:
Extension cords--required if the connecting equipment is not located near the CS8500-t.
Additional telephone line cords -- typically supplied with equipment by the manufacturer.
NOTE: If the equipment manufacturer does not provide the required cables, you can purchase them at a
consumer electronics store.
NOTE: Do not place the CS8500-t in close proximity to any peripheral equipment (approximately 2 to 3
feet away from all electronic equipment).
5 CS8500-t Operator’s Guid
One Line/Single Telephone Installation
The following diagram shows a complete installation for a single line telephone connection. While the
connections to the telephone (wall) jack may be different for other types of phone systems, the
connections to the CS8500-t remain the same for all phone configurations.
CS8500-t Operator’s Guide 6
One Line/Multiple Telephone Extensions
Plug one end of the provided 2-wire modular line cord into the LINE-IN port on the CS8500-t. Plug the
other end of the modular line cord into the telephone (wall) jack. Plug the small end of the AC power cord
provided with the CS8500-t into the power input port labeled "12 VAC" on the CS8500-t. Plug the
adapter into a standard AC outlet.
The green LED flashes for approximately 5 seconds when power is applied and then remains illuminated,
indicating its ON status.
1. To connect a TTY/TDD device, plug one end of a modular line cord into the TTY/TDD port on
the CS8500-t. Plug the other end to the line port of the TTY/TDD.
2. To connect an answering machine, plug one end of a modular line cord into the ANS. MACHINE
port on the CS8500-t. Plug the other end to the line port of the answering machine.
3. To connect a phone, plug one end of a modular line cord into the PHONE port on the CS8500-t.
4. To connect a fax machine, plug one end of a modular line cord into the FAX port on the CS8500-t.
Plug the other end to the line port of the fax machine.
NOTE: Set the TTY/TDD to answer on lowest rings possible or set for manual answer and answer when
the TTY/TDD rings.
7 CS8500-t Operator’s Guid
Inhaltsverzeichnis
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