COX CORTELCO 2700 Bedienungsanleitung
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CORTELCO 2700 Single-Line / Multi-Feature Set
Instruction Manual
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Table of Contents
Why VoiceManagerSM with Cortelco Phones?........................................................ 2
Cortelco 2700 Set Features ...................................................................................... 3
Telephone Set Part Identification............................................................................. 4
Installation and Quick Setup Tips ............................................................................ 5
Telephone Set Buttons .............................................................................................. 6
Telephone Set Features............................................................................................. 7
Using the Directory.................................................................................................... 9
Voice Portal ............................................................................................................... 11
Voice Mail.................................................................................................................. 11
Caller ID Features..................................................................................................... 12
VoiceManager — Feature Descriptions.................................................................. 14
VoiceManager — Most Frequently Used Features................................................ 15
Troubleshooting Guide........................................................................................... 16
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Cortelco 2700 / Single-Line / Multi-Feature Set
Why VoiceManagerSM with Cortelco Phones?
• Total cost of ownership savings with Cox
• Total exibility to your business needs
• One vendor to call to support voice and equipment needs
• Cox Business VoiceManager has more features than most phone systems
• VoiceManager features are NETWORK-BASED
- Can be accessed from anywhere (Voice Portal and My Account control)
- Most features can be controlled from the sets with */# codes
- Customer benets from feature upgrades on VoiceManager platform
- Our strongest feature solutions are:
- Business Continuity
- Personal Mobility
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Cortelco 2700 Set Main Features
• Caller ID with Call Waiting
• 99 Caller ID Memory
• Wide-angle LCD screen
• Voice Mail Indication
• Mute/Hold
• On-Hook Pre-dial
• Directory Name Match
• 10 Direct Memories
• Flash/Redial
• Speakerphone
• 2.5mm/RJ-type Headset Jack
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2700 Telephone Set Part Identification
1Menu Button
2 7-10-11 Button
3 Directory Button
4 Save Button
5 Message Lamp
6 Multi-angle LCD
7Delete Button
8Contrast Button
9Dial Button
10 Voice Mail Button
11 Review Up/Down Button
12 Directory/Logo Strip
13 Five Auto Memory Buttons
14 Shift Button
15 Redial Button
16 Headset Jacks
17 Flash Button (use to
access VoiceManagerSM
Transfer/Hold/Music On
Hold feature
18 Headset Button w/LED
19 Release Button
20 Mute Button w/LED
21 Hold Button w/LED
22 Pause Button
23 Speaker Button w/LED
24 Edit Button
25 Volume Up/Down Button
26 Handset Jack
27 Speaker
28 Handset Hook
29 Hook Switch
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Installation and Quick Setup Tips
The following are quick setup instructions for the phone:
1. Press MENU option button down for three seconds to enter program mode.
2. Press MENU to leave Language as English.
3. Enter your Area Code and press MENU.
4. Press MENU to skip the second Area Code option.
5. Press MENU to leave the LDS Code as 1.
6. Press MENU to skip setting the time (Caller ID will set the time when the
phone gets a call).
7. Press MENU to skip Flash timer set at 600ms.
8. Press MENU to skip Ringer Cadence, default is 3.
9. Press MENU to skip Ringer volume, default is 5.
10. Enter the voice mail access number then, press MENU. (See below.)
11. Press MENU to skip the #3 Pause.
12. Press MENU to skip the VM password.
13. Press MENU to skip hold mode.
14. Press MENU to skip release mode.
15. Press MENU to skip SDT Time.
16. Press MENU one last time and your quick setup is complete.
Always remember you can hold MENU down for three seconds, then press
MENU the corresponding amount of times as the number above to reach the
desired feature to adjust.
Example: To change the ringing volume on line 1, hold down MENU for three
seconds then, press MENU 13 times. From here you can use the up and down
arrow to adjust the volume.
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Telephone Set Buttons
FLASH Button
Press the FLASH button to provide a line break to access services such as
Three-Way Calling, Call Waiting or VoiceManager features such as music on
hold and call transfer.
Steps to use with call waiting service:
1. While having a conversation, another party calls and you hear a tone.
2. Press FLASH once and release. The rst conversation is placed on hold and
the second call can be answered.
3. Press FLASH again and release. You may speak to the rst caller again and
the second call is placed on hold.
REDIAL Button
1. To redial one of the last 10 numbers dialed, press REDIAL. The display will
show the last number dialed. To scroll through the last 10 numbers, press
REVIEW UP or REVIEW DOWN.
2. After the desired number is selected, dial the number by pressing REDIAL
again, lifting the handset, pressing SPEAKER or pressing DIAL.
3. The selected number (32 digits maximum) will be redialed.
PAUSE Button
PAUSE allows you to insert a 3.6 second pause in the dialing sequence. This is
particularly useful if you are connected to a PABX system where you must dial
an access code (usually the number 9) to obtain an outside line.
1. Press PAUSE and release at any point in the dialing sequence where a pause
is desired.
2. PAUSE can be pressed more than once to create a longer pause.
HEADSET Button
This telephone will accept either a 2.5mm headset or an RJ-type headset
(Plantronics wireless or wired headset is recommended). Use HEADSET to
connect and disconnect from calls.
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MUTE Button
Press MUTE to speak without the person on the phone hearing your
conversation. The MUTE indicator will light up and remain lighted until you
resume your conversation. Also, “MIC MUTED” will show in the display. To
un-mute the call and resume the conversation, press MUTE. The MUTE
indicator will go out and your call can continue.
Telephone Set Features – Speaker Button
Receiving Incoming Calls
• When the phone rings, press and release SPEAKER and speak normally into
the built-in microphone.
• You can adjust the volume of the caller’s voice by pressing the Volume Button
on the base of the telephone.
• After the conversation has nished, press and release SPEAKER to hang up.
Making a Call
• Press and release SPEAKER.
• When you hear a dial tone, dial the number or press the Auto Memory
Button. The number will appear in the display window.
• When your party answers, adjust the volume of the conversation by pressing
the Volume Button on the base of the telephone.
• After the conversation has nished, press and release SPEAKER to hang up.
Note: Power adapter must be used to ensure proper function. If you wish to
switch from speakerphone to handset, simply lift the handset. If you wish to
switch from handset to speakerphone, press and release SPEAKER and then
hang up the handset.
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Telephone Set Features
HOLD Button
Normal Mode:
1. Press HOLD and hang up the handset. HOLD will light up and remain lighted
until you resume your conversation.
2. To resume your conversation, lift the handset or that of an extension phone
on the same line or press and release SPEAKER. The HOLD indicator light will
go out and your call can continue.
Automatic Memory (Programmable Buttons)
Note: Cox Business may preset some of the memory buttons for easy access to
VoiceManager features.
Storing a Number
1. Press SAVE, (Save To?) appears on the display window.
2. Press the memory location.
3. (Enter Number) appears in the display.
4. Enter the desired number using the key pad (maximum of 24 digits). Press
SAVE to conrm.
5. (Enter Name) will appear. Type the name (16 characters max.) using the
key pad. Use REVIEW UP to add a space. Use REVIEW DOWN to delete a
character. Press SAVE again.
6. (Set VIP RING) will appear. Use REVIEW UP and REVIEW DOWN to select the
desired ring cadence. Press SAVE again.
7. (Memory Storing) will show briey.
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Using the Directory
This unit stores the numbers of up to 99 of your business associates, clients,
contacts and friends in your directory. Names are sorted alphabetically starting
with the rst character. If you want your Directory sorted by the last name, enter
the last name rst.
Storing Entries
1. Press SAVE to store a number in the Directory.
2. The display will show (Save to?).
3. Press DIRECTORY.
4. (Enter Number) will appear in the display.
5. Enter the desired number using the key pad (max 24 digits).
6. Press SAVE to conrm.
7. (Enter Name) will appear.
8. Type the name using the key pad.
9. Press SAVE again to conrm all settings.
10. (Number Stored) will show briey.
Note: For example, if A is the desired letter, press the #2 button once and A will
appear on the display. If B is the desired letter, press the #2 button twice and
B will appear on the display. Pressing the #2 button three times will select the
letter C. If an incorrect letter is accidentally selected, press the down review
arrow and start over. All letters are uppercase. To enter a space when storing a
name or number, press the up review arrow. Use the “#” key to edit entries.
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