Crestron USB-EXT-3-LOCAL Bedienungsanleitung

The USB-EXT-3-LOCAL and USB-EXT-3-REMOTE are USB extenders

that offer USB 3.2 signal extension to support peripherals such as UC

soundbars and cameras. The USB extenders also provide simultaneous

extension of all USB signals up to 330ft (100m) over CAT6a/7 cable at

speeds up to 5Gbps.

TheUSB extenders are used together in point-to-point applications:

lThe USB-EXT-3-LOCAL provides connectivity for a single USB host

such as a computer. The extender supports plug-and-play

functionality with a USB host running a Windows®, macOS®, Linux®,

or Chrome OS™ operating system.

lThe USB-EXT-3-REMOTE provides connectivity for up to four USB

Type-A devices. The extender is expandable to support up to 30 USB

devices with the connection of up to three USB hubs (not included).

In the Box

1USB-EXT-3-LOCAL and USB-EXT-3-REMOTE

USB-EXT-3-LOCAL (6511972)

1 Power Adapter, 24VDC, 1A, 100-240VAC (2058634)

1 Power Cable, 6ft (1.83m) (2058628)

1 Cable, USB 3.1, A-B, 5.91ft (1.8m) (2058635)

1 Kit, Mounting Hardware (2058627)

USB-EXT-3-REMOTE (6511973)

1 Power Adapter, 24VDC, 2.71A , 100-240VAC (2058629)

1 Power Cable, 6ft (1.83m) (2058628)

1 Kit, Mounting Hardware (2058627)

Install the Extenders

The USB extenders may be placed on flat surfaces or mounted to flat

surfaces or rack rails.

Place onto a Flat Surface

Place the USB-EXT-3-LOCAL on a secure, level surface near the host

computer, and place the USB-EXT-3-REMOTE on a secure, level surface

near the USB device(s). The rubber feet on the bottom of each extender

help prevent the extenders from shifting.

USB-EXT-3-LOCAL and USB-EXT-3-REMOTE QuickStart

USB 3.2 Extender over CAT 6a/7 Cable, Local and Remote

Mount the USB Extender

To mount the USB extender, attach the two supplied mounting brackets

to the rear of the device using the four supplied Phillips head screws and

locking washers (two screws and washers for each bracket) as shown

below.

Once the mounting brackets are attached, mount the USB extender

onto either of the following:

lMount onto a Flat Surface

lMount onto a Rack Rail

Mount onto a Flat Surface

Attach a USB extender to a flat surface using the outer-middle surface

mount hole of each mounting bracket and mounting screws

(notsupplied).

Mount onto a Rack Rail

Mount the USB extender to a rack rail using either the left or right

mounting bracket. Attach either bracket to a rack rail using the top and

bottom rack mount holes and mounting screws (not supplied).

USB-EXT-3-LOCAL and USB-EXT-3-REMOTE QuickStart

USB 3.2 Extender over CAT 6a/7 Cable, Local and Remote

Connect the Extenders

To connect the USB extenders:

1. Connect the Link ports on the two extenders using a single CAT 6a/7

cable. The maximum cable distance is 330 ft (100 m).

CAUTION: Do not connect either Link port to an Ethernet LAN.

To connect the extenders to an Ethernet LAN, refer to step 6.

NOTE: If using preinstalled in-wall CAT wiring, connect CAT 6a/7

patch cables from the Link port of each extender to the nearest

CAT wall outlets. Ensure that the patch cables and the in-wall

cabling do not exceed 330ft (100m) in total.

2. Connect the USB port on the USB-EXT-3-LOCAL to a host device

using the included USB cable.

3. Connect each USB extender to its included power adapter, then

connect each power adapter to an AC power source.

USB-EXT-3-LOCAL and USB-EXT-3-REMOTE QuickStart

USB 3.2 Extender over CAT 6a/7 Cable, Local and Remote

4. Install any software on the host computer that is required to operate

the USB device(s). Refer to the USB device documentation for

installation instructions.

5. Connect up to four USB Type-A devices (USB 3.2 Gen 1, 2.0, or 1.1

compatible) to the USB-EXT-3-REMOTE. The USB-EXT-3-REMOTE

supports up to 30 USB devices with the connection of up to three

USB hubs (not included).

NOTE:The USB extender is engineered to deliver maximum

compatibility with the widest possible range of devices. Crestron

does not guarantee that all USB devices or hosts are compatible

with the USB extender.

6. (optional) The USB extenders provide functionality for a

pass-through 100BASE-TX/1000BASE-T network connection. To

make a pass-through connection:

TIP: A pass-through network connection can give network access

to remote devices, or it can use existing cabling to offer USB

connectivity without losing network connectivity.

a. Connect the LAN port on the USB-EXT-3-LOCAL to an Ethernet

network using a CAT 5e/6a/7 cable. The maximum cable distance

is 330ft (100m).

b. Connect the LAN port on the USB-EXT-3-REMOTE to a

network-enabled device using a CAT 5e/6a/7 cable. The maximum

cable distance is 330ft (100m).

USB-EXT-3-LOCAL and USB-EXT-3-REMOTE QuickStart

USB 3.2 Extender over CAT 6a/7 Cable, Local and Remote

Observe the LED Indicators

The following table describes the behavior of the LEDs on the front

panel of the USBextender.

LED Color Description

Power Green The USB extender is receiving power.

Status Solid green The USB extender is functioning normally.

Flashing green The USB extender is powering on.

When flashing in unison with the Link, USB

2, and USB 3 LEDs, the unit is or was

operating at an unsafe temperature. To

resolve this issue, refer to Troubleshoot the

USB Extender.

Link Green A link has been established between the

local and remote USB extenders.

USB 2 Solid green A USB 2 connection is detected on the USB

port on the USB-EXT-3-LOCAL.

Flashing green A USB 2 connection on the USB port on the

USB-EXT-3-LOCAL has been suspended or

is in sleep mode.

USB 3 Solid green A USB 3 connection is detected on the USB

port on the USB-EXT-3-LOCAL.

Flashing green A USB 3 connection on the USB port on the

USB-EXT-3-LOCAL has been suspended or

is in sleep mode.

LAN Solid green A link has been established between the

USB extender and the network or network

device.

Flashing green There is Ethernet activity.

Check the Installation

To check if the USBextender system has been installed correctly on the

host computer, refer to the following instructions.

For Windows Software:

1. Open Device Manager.

2. Expand the Universal Serial Bus controllers node.

3. Check to see if the extender system appears on the list of controllers.

If the extender system has been properly installed, it appears on the

list as a “Generic USB Hub.”

For macOS Software:

1. Open System Profiler.

2. In the left column under Hardware, select USB.

3. Check to see if the extender system appears in the USB Device Tree

at the top right of the System Profiler window. If the extender

system has been properly installed, it is listed as a “Hub” under the

USB High-Speed Bus/USB Bus node.

If the USB extender system does not detect correctly or fails to detect,

refer to Troubleshoot the USB Extender.

USB-EXT-3-LOCAL and USB-EXT-3-REMOTE QuickStart

USB 3.2 Extender over CAT 6a/7 Cable, Local and Remote

Troubleshoot the USB Extenders

The following table provides troubleshooting information for the USB extenders. If further assistance is required, contact Crestron True Blue

technical support.

Symptom Issue Action

All LEDs are OFF. The USB extender is not receiving power

from the AC power adapter.

Ensure that both AC power adapters are connected to the

extenders, and ensure that the AC adapter is connected to a live

source of AC power.

The Power LED is ON, but the Status LED is

OFF.

The unit has malfunctioned. Contact Crestron True Blue technical support for assistance.

The Link LEDs are OFF on both extenders. There is no connection between the Local

and Remote Extenders.

1. Ensure that no more than 330ft (100m) of CAT 6a/7 cabling is

connected between the extenders.

2. Connect a short CAT 6a/7 patch cable between the extenders. If

the Link LED lights, then the previous cable is defective or not

capable of supporting the link.

The Link LEDs on both extenders are ON,

but the USB 2 and USB 3 LEDs are OFF.

The host device is not powered on. 1. Disconnect all USB devices from the USB-EXT-3-REMOTE.

2. Disconnect the USB-EXT-3-LOCAL from the host device.

3. Disconnect the power adapters from both extenders.

4. Reconnect the USB-EXT-3-LOCAL to the host device.

5. Reconnect the power adapters to both extenders.

6. Check that both extenders are listed as USB hubs in Windows

Device Manager or macOS System Profiler, or use the “Isusb”

command in a Linux Terminal.

7. If the problem is not resolved, contact Crestron True Blue

technical support.

The USB-EXT-3-LOCAL is not connected

to a host device.

The host device does not support USB

Hubs.

The unit is malfunctioning.

USB-EXT-3-LOCAL and USB-EXT-3-REMOTE QuickStart

USB 3.2 Extender over CAT 6a/7 Cable, Local and Remote

Symptom Issue Action

The USB 2 LED is solid ON, but the USB 3

LED is OFF.

The USB-EXT-3-LOCAL is not connected

to a USB 3.0 port.

1. Ensure that the USB-EXT-3-LOCAL is connected to a USB 3.0

port on the host device.

2. Ensure that the included USB 3.1 Gen 1 cable is used to connect

the host device to the USB-EXT-3-LOCAL.

3. Cold boot the host device.

4. Replace the USB 3.1 Gen 1 cable with a different cable.

5. If the problem is not resolved, contact Crestron True Blue

technical support.

The USB-EXT-3-LOCAL is connected to

the host device using a USB 2.0 cable.

The USB 3.0 cable connecting the

USB-EXT-3-LOCAL to the host device is

defective.

The host device’s USB 3.0 controller has

malfunctioned.

The USB 3 LED is solid ON, but the USB 2

LED is OFF.

The USB cable connecting the

USB-EXT-3-LOCAL to the host device is

defective.

1. Ensure that the included USB 3.1 Gen 1 cable is used to connect

the host device to the USB-EXT-3-LOCAL.

2. Cold boot the host device.

3. Replace the USB 3.1 Gen 1 cable with a different cable.

4. If the problem is not resolved, contact Crestron True Blue

technical support.

The host device’s USB 2.0 controller has

malfunctioned.

The host device does not support USB 2.0.

Both extenders are working, but the USB 2

or USB 3 LEDs on both extenders are

blinking.

The USB-EXT-3-LOCAL and/or the

USB-EXT-3-REMOTE is in suspend mode.

This may occur when no USB devices are

attached, the USB device is asleep, or the

host device is asleep.

1. Wake the host device's operating system (refer to your

operating system’s documentation).

2. Connect a USB device to the USB-EXT-3-REMOTE.

3. Test the connected USB device's functionality and observe USB

LEDs. If the problem persists, contact Crestron True Blue

technical support.

USB-EXT-3-LOCAL and USB-EXT-3-REMOTE QuickStart

USB 3.2 Extender over CAT 6a/7 Cable, Local and Remote

Symptom Issue Action

All LEDs on both extenders are solid ON, but

a connected USB device is not operating

correctly, or is detected as an “Unknown

Device” in the operating system.

A USB 3 device is not listed as USB 3 on the

host device's operating system, or the

operating system is notifying the user that

the device can “Perform Faster if connected

to a USB 3 port.”

The USB device is malfunctioning. 1. Disconnect the USB-EXT-3-LOCAL from the host device.

2. Connect the USB device directly to the host device. If the USB

device does not operate as expected, consult the device's

documentation.

3. If the issue is not resolved by the USB device's documentation,

update the host device's BIOS, chipset, or USB controller drivers

from the manufacturer’s website. Test the USB device again.

4. If the USB device operates as expected when directly connected

to the host device, connect another USB device to the

USB-EXT-3-REMOTE and reconnect the USB-EXT-3-LOCAL to

the host device.

5. If the second USB device does not operate, the extender may be

malfunctioning. Contact Crestron True Blue technical support. If

the second device operates as expected, then the first device

may not be compatible with this extender. Contact Crestron

True Blue technical support.

The host device does not recognize the

USB device.

The application software for the USB

device is not operating.

The extenders are malfunctioning.

All LEDs are flashing and the system is

operational.

The extender is or was operating at an

unsafe temperature.

1. Check ambient temperature. If the ambient temperature

exceeds 122°F (50°C), remove external sources of heat and

change the location of the extender.

2. Power cycle the unit to remove LED status.

All LEDs are scrolling left to right, starting

with Status.

The extender is programming. Wait for the unit to finish programming.

USB-EXT-3-LOCAL and USB-EXT-3-REMOTE QuickStart

USB 3.2 Extender over CAT 6a/7 Cable, Local and Remote

Visit the Product Page

Scan the QR code to visit the product page.

USB-EXT-3 KIT

www.crestron.com/model/6511976

Additional Information

Original Instructions

The U.S. English version of this document is the original instructions.

All other languages are a translation of the original instructions.

Regulatory Model: USB-EXT-3

Crestron product development software is licensed to Crestron dealers and Crestron

Service Providers (CSPs) under a limited nonexclusive, nontransferable Software

Development Tools License Agreement. Crestron product operating system software

is licensed to Crestron dealers, CSPs, and end-users under a separate End-User

License Agreement. Both of these Agreements can be found on the Crestron website

at www.crestron.com/legal/software_license_agreement.

The product warranty can be found at www.crestron.com/warranty.

The specific patents that cover Crestron products are listed at

www.crestron.com/legal/patents.

Certain Crestron products contain open source software. For specific information,

visit www.crestron.com/opensource.

Crestron and the Crestron logo are either trademarks or registered trademarks of

Crestron Electronics, Inc. in the United States and/or other countries. macOS is either

a trademark or registered trademark of Apple, Inc. in the United States and/or other

countries. Chrome OS is either a trademark or registered trademark of Google LLC in

the United States and/or other countries. Linux is either a trademark or a registered

trademark of Linus Torvalds in the United States and/or other countries. Windows is

either a trademark or registered trademark of Microsoft Corporation in the United

States and/or other countries. Other trademarks, registered trademarks, and trade

names may be used in this document to refer to either the entities claiming the marks

and names or their products. Crestron disclaims any proprietary interest in the marks

and names of others. Crestron is not responsible for errors in typography or

photography.

Doc. 9113A

02/08/22

USB-EXT-3-LOCAL and USB-EXT-3-REMOTE QuickStart

USB 3.2 Extender over CAT 6a/7 Cable, Local and Remote

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