DataLocker DL4 FE Bedienungsanleitung

DL4 FE User Guide

DataLocker Inc.

January 2021

DL4 FE - User Guide

DL4 FE User Guide

Contents

At A Glance 4

Introduction ................................................ 4

UpdatingYourDevice.......................................... 4

AbouttheDL4FE............................................. 4

BestPractices ............................................... 5

ProductSpeciﬁcations.......................................... 5

Getting Started 6

Initializing and Connecting Your DL4 FE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

DisconnectingYourDL4FE ....................................... 8

Additional Windows Conﬁguration Changes 10

DisablingWindows10PowerSave................................... 10

Disabling Windows 10 Selective Suspend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Formatting Your DL4 FE 11

Selecting the Correct File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Formatting Your DL4 FE on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

FormattingYourDL4FEonmacOS................................... 12

Linux Compatibility and Conﬁguration 14

Features 15

AdministratorMenu ........................................... 15

UserMenu ................................................. 16

Accessing the Onboard Administrator or User Menu . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the Administrator Menu 17

ChangePassword ............................................ 17

SetUserPassword............................................. 17

SafeConsole................................................ 19

ZeroizeDrive................................................ 19

SelfDestruct................................................ 21

StrongPassword.............................................. 22

RequiredPasswordLength ....................................... 22

Auto-LockTime .............................................. 22

MenuSounds ............................................... 22

Brightness ................................................. 23

Read-OnlyMode............................................. 23

Language ................................................. 23

TouchCalibration............................................. 23

Using the User Menu 24

Changepassword ............................................ 24

Auto-LockTime .............................................. 24

MenuSounds ............................................... 25

Brightness ................................................. 25

Language ................................................. 25

SilentKill Code 26

GeneratingaSilentKillCode ...................................... 26

Registering Your DL4 FE to SafeConsole 26

DL4 FE User Guide

Using a SafeConsole Managed Device 27

UnlockinginSafeConsoleMode.................................... 27

LockingYourManagedDL4FE..................................... 28

StandaloneLogins ............................................ 29

PasswordReset .............................................. 30

UnlockingInRead-OnlyMode..................................... 31

ChangingtheUnlockMessage .................................... 31

EditingtheApplicationsList....................................... 31

Scanning your Device for Malware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

UsingZoneBuilder............................................. 33

Reformat Using DataLocker Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Sanitize................................................... 34

DeviceInformation............................................ 34

Getting Help 35

DL4 FE User Guide

At A Glance

Introduction

Congratulations on your purchase of the DataLocker DL4 FE (FIPS Edition) Encrypted USB-C Hard

Drive. This user manual is intended to help with conﬁguring your DL4 FE device. Because

DataLocker is constantly updating its products, the images and text in this manual may vary slightly

from the images and text displayed by your DataLocker DL4. These changes are minor and should

not adversely affect the ease of setup.

Although the DataLocker DL4 is extremely user friendly, it is recommended that you review this guide

to ensure that you become fully acquainted with your DL4 and all of its features.

Updating Your Device

Updated software and documentation are freely available for download at our website:

• Latest device updates - http://datalocker.com/device-updates

• Documentation and support - https://support.datalocker.com

Important:

Only the latest device updates should be applied to the device. Downgrading the

device to an older software or ﬁrmware version is not supported and can potentially cause a loss of

stored data or impair other device functionality. The latest device updates will always be available

at the link above.

About the DL4 FE

The DL4 FE is a FIPS 140-2 Level 3 Certiﬁed device built around a powerful AES 256-bit cryptographic

hardware architecture that then adds layer after layer of security with automated policies that

intelligently change its security posture based on its location, how it’s being used, and the type

of data being stored on it. Available as a SSD or a more economical HDD, the DL4 FE meets

the strictest security requirements while offering large-capacity storage (up to 15.3 TB) and an

easy-to-use touchscreen for setup and use. A powerful addition to the DataLocker line of securely

managed solutions, the DL4 FE continues our proud tradition of providing Simply Secure

™

solutions,

plus it’s backed by a limited 3-year warranty.

The DL4 comes preformatted with the exFAT ﬁle system. All major ﬁle systems are supported (HFS,

NTFS, EXT, FAT).

If you require a different ﬁle system, please consult your operating system for initialization and

formatting instructions.

For more information on formatting your DL4, see Formatting Your DL4 FE.

The DataLocker DL4 is completely cross-platform compatible and OS agnostic. With no software or

special drivers required, the DL4 works with Windows, Linux, and macOS.

Note:

SafeConsole Managed DL4s require Windows 7+. Managed DL4s will require Standalone

logins for use on macOS and Linux.

DL4 FE User Guide

Best Practices

• The device must be completely dry before connecting to a computer.

• Only connect the device to certiﬁed USB ports.

•

Safely eject the device from the operating system before removing it. For more information,

see Disconnecting your DL4 FE.

• Use a strong password and be sure to remember it.

•

Use the correct ﬁle system based on your operating system and ﬁle needs. See Formatting

your DL4 FE for more information.

Product Speciﬁcations

Speciﬁcation Details

Capacity* 500GB, 1TB, 2TB, 1TB SSD,

2TB SSD, 4TB SSD, 7.6TB SSD, 15.3TB SSD

Speed** USB C:

- 150MB/s Read, 100MB/s Write

USB 3.2:

- 150MB/S Read, 100MB/s Write

Dimensions 12.3cm(L) x 7.7cm(W) x 2.1cm(D)

Weight Approximately 295g

Water Resistant*** IP64

Operating System Compatibility Windows, macOS, Linux

Note: SafeConsole Managed DL4s require

Windows 7+. Managed DL4s will require

Standalone logins for use on macOS and Linux.

Operating Temperature 0°C - 60°C

Warranty 3 years Limited

Hardware USB 3.2 or USB C port recommended.

* Advertised capacity is approximate. Some space is required for onboard software.

** Speed varies with host hardware, software, and usage. Tests were performed on 1TB HDD model.

*** IP64 rating pending. Device should be completely dry before use.

DL4 FE User Guide

Getting Started

The DL4 allows you to navigate its durable screen very accurately using a pointy, non-puncturing

object of any material as a stylus. You can use the tip of your ﬁnger, a retracted ballpoint pen or

even the edge of a plastic card, making input available and stable in any situation. This is done

using a resistive touch screen that takes input from precise mechanical presses/taps.

Note that this is different from your smart phone touch screen that uses the presence of conductivity

such as the moisture of your ﬁnger or a capacitive stylus to take input.

Take some time to get to learn your DL4 screen and you will quickly learn how to press for the best

precision.

Initializing and Connecting Your DL4 FE

Your DL4 utilizes a hardware encryption engine to encrypt and decrypt data that you store on the

device. When your device is plugged in and powered on, you will authenticate with the onboard

system to enable the encryption and use your data. When you lock, power off or disconnect your

device, the data is stored in an encrypted state.

1. Connect the DL4 to your computer with the included USB cable.

The device will display “PERFORMING SELF TEST” and then will display a DataLocker loading

screen.

3. You will then be prompted to create a password. Tap OK to continue.

Your DL4 will show an “Enter New Password” prompt. Enter a desired password and then

tap

Enter

. Tap

ABC

to swap the keyboard to alphabet characters. Tap

123

to swap back to

numeric characters.

Note: Linear and repetitive passwords are not supported and passwords must contain a

MINIMUM of 8 characters. It is recommended that you use a combination of both alphabet and

numeric characters for your password.

Some examples of invalid passwords are:

‘78901234’, ‘43210987’, ’12345678’, ‘1111111’

DL4 FE User Guide

5. Conﬁrm your password from Step 4 and tap Enter.

If the conﬁrmed password does not match the password entered in Step 4, the device will ask

you to enter a new password and to conﬁrm the password again. This process will repeat itself

until the passwords match each other.

After the device password is input, the connect screen is shown. Tap

Connect

to connect

the DL4 instantly. Otherwise, the device will automatically connect to the computer after 10

seconds. Selecting

Read-Only Mode

will connect the device with read-only access - allowing

data to be read from the device, but not modiﬁed or deleted. Tapping the

Gear icon

on the

screen will take you to the administrator menu. See Using the Administrator Menu for more

information.

After the device successfully connects, the DL4 screen will show the

DataLocker Logo

with

Disconnect

option available. A volume labeled “DataLocker” will be mounted to the

computer and be available for use.

DL4 FE User Guide

Note:

Tapping

Disconnect

will disconnect the DL4 drive from the computer. To prevent data loss or

damage to the disk, it is recommended that the DL4 drive be properly ejected from the operating

system. For more details, see Disconnecting Your DL4 FE.

Disconnecting Your DL4 FE

To prevent loss or corrupted data, it is recommended that you properly eject the DL4 drive when

you’re ﬁnished using it. The best practice is to use your operating system’s Safely Remove Hardware

or Eject function before you power down or detach the DataLocker DL4 from the host system. This

will also help prevent damage to the disk.

Windows Users

Right click the Safely Remove Hardware icon located on the lower right hand corner of the

Windows taskbar.

Once the popup menu has appeared, click the correct drive to safely eject the DL4 from

Windows.

3. Tap Power Off on your DL4 and unplug from the computer.

macOS Users

DL4 FE User Guide

1. a. Click the Eject button that corresponds with the DataLocker DL4

1. b.

Drag the drive to the trashcan in the macOS dock.

Note:

The trash can will transition to

an eject button while dragging the drive.

2. Once the drive has been ejected from macOS, press Disconnect on the DL4 drive.

3. Tap Power Off on your DL4 and unplug from the computer.

DL4 FE User Guide

Additional Windows Conﬁguration Changes

By default, Windows 10 attempts to shut off USB devices after a set period of inactivity. If the DL4 is

put into this low power state, the drive will automatically lock the drive and require reauthentication.

It is recommended that you perform the steps below to ensure the best DL4 user experience on

Windows.

Disabling Windows 10 Power Save

NOTE:

You will need to complete the following steps once for each drive plugged into your com-

puter.

1. Log in as a local administrator on your computer.

NOTE:

If you are not an administrator you will receive a warning indicating you won’t be able to

make changes when you open Device Manager. Please contact your administrator for further

assistance.

Unlock your DL4 device. If your device is being managed by SafeConsole, launch the client

on your computer. See Initializing and connecting your DL4 FE for more information.

3. Right click the Start button, and select “Device Manager”.

4. Click on the arrow next to “Universal Serial Bus controllers”.

5. Right click on “USB Mass Storage Device”.

6. Click “Properties”.

7. Click the “Power Management” tab.

8. Uncheck “Allow the computer to turn off this device to save power”.

9. Click OK and close the “Device Manager” window.

Disabling Windows 10 Selective Suspend

1. In the search box on the taskbar, type control panel.

2. Click and Open Control Panel.

3. Click on Hardware and Sound.

4. Click on Power Options.

5. Click the Change plan settings link for the plan you’re currently using.

6. Click the Change advanced power settings link.

7. Click (+) next to “USB settings”.

8. Click (+) next to “USB selective suspend setting”.

9. Select “Disabled” from the drop-down menu.

NOTE:

If you are using a device with a battery (ie. Laptop or Tablet), you will need to set this for

Battery and Plugged in.

10. Click OK.

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