Service Information
Technical Support
If you cannot determine the nature of a problem, please call Daxten and ask for Technical Support. If
possible, call from a phone located near the unit, as we may be able to solve your problem directly
over the phone. If we cannot solve your problem, and determine that the fault is in the unit, we will
issue a Return Material Authorisation (RMA) number that must appear on the outside of all returned
products. The unit should be double-packed in the original container, insured, and shipped to the
address given to you by our Technical Support representative. The Technical Support offices are
found on the back of this manual.
Limited Warranty
Daxten warrants to the end user that this product is and will be free from defects in materials and
workmanship for a period of 24 months from the date of purchase. If during the warranty period the
product should fail, the purchaser must promptly call Daxten for a RETURN MATERIALS
AUTHORIZATION (RMA) number. Make sure that the RMA number appears on the packing slip, proof
of purchase, AND ON THE OUTSIDE OF EACH SHIPPING CARTON. Unauthorized returns or collect
shipments will be refused.
Ship prepaid to the Daxten office (see back page) where you purchased your product. The above
limited warranty is voided by occurrence of any of the following events, upon which the product is
provided as is, with all faults, and with all disclaimers of warranty identified below:
1. If non-Daxten approved power supply or cabling is attached to the product.
2. If defect or malfunction was caused by abuse, mishandling, unauthorized repair, or use other
than intended.
3. If unauthorized modifications were made to product.
4. If unreported damages occurred in any shipment of the product.
5. If damages were due to or caused by equipment or software not provided by Daxten.
6. If the product is used with non-grounded or incorrectly polarized AC power.
7. If the product is used in contradiction to any instruction provided by any User Guide or
Instruction Sheet provided to you or with the product.
EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY
LAW, DAXTEN DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESS,
IMPLIED, OR STATUTORY AS TO ANY MATTER WHATSOEVER INCLUDING, WITHOUT
LIMITATION, TITLE, NON-INFRINGEMENT, CONDITION, MERCHANTABILITY OR FITNESS FOR
ANY PARTICULAR OR INTENDED PURPOSE.
EXCEPT AS EXPRESSLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY
LAW, DAXTEN SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES (INCLUDING WITHOUT LIMITATION, LOSS OF PROFIT, LOSS OF BUSINESS, LOSS
OF INFORMATION, FINANCIAL LOSS, PERSONAL INJURY, LOSS OF PRIVACY OR
NEGLIGENCE) WHICH MAY BE CAUSED BY OR RELATED TO, DIRECTLY OR INDIRECTLY, THE
USE OF A PRODUCT OR SERVICE, THE INABILITY TO USE A PRODUCT OR SERVICE,
INADEQUACY OF A PRODUCT OR SERVICE FOR ANY PURPOSE OR USE THEREOF OR BY
ANY DEFECT OR DEFICIENCY THEREIN EVEN IF DAXTEN OR AN AUTHORIZED DAXTEN
DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
Waste Electrical and Electronic Equipment (WEEE)
Within the European this symbol indicates that this product should not be disposed in
household waste. It should be deposited at an appropriate facility to enable recovery and
recycling. For information on how to recycle this product, please check with the reseller of the
product that replaces this product "Take Back" or the original seller of this product.
