Dell Dimension 3100C Bedienungsanleitung

www.dell.com | support.dell.com

Dell™ Dimension™ 3100C

Owner’s Manual

FlexBay for optional

floppy drive or Media

Card Reader

hard drive activity light

power button

headphone connector

CD or DVD activity light

CD or DVD eject button

diagnostic lights

USB 2.0 connectors (2)

Service Tag

power connector

USB 2.0 connectors (4)

VGA video connector (integrated)

network adapter

audio connectors

card slots for

PCI (2),

PCI Express x1 (1)

cover latch release

Model DCNE

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Windows

operating systems are not applicable.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarksusedinthistext:Dell,theDELLlogo,Inspiron,DellPrecision,Dimension,OptiPlex,Latitude,PowerEdge,PowerVault,PowerApp,

DellNet, and PowerConnect are trademarks of Dell Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft, Windows,

and Outlook are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model DCNE

June 2006 P/N NF132 Rev. A01

Contents 3

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1 Setting Up and Using Your Computer

Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting a USB Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setting Up Your Internet Connection . . . . . . . . . . . . . . . . . . . . 15

Playing CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Adjusting the Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Copying CDs and DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

How to Copy a CD or DVD. . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using Blank CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . 19

Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using a Media Card Reader (Optional) . . . . . . . . . . . . . . . . . . . . . 20

Setting Up a Home and Office Network . . . . . . . . . . . . . . . . . . . . . 22

Connecting to a Network Adapter . . . . . . . . . . . . . . . . . . . . . 22

Network Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Hibernate Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Power Options Properties . . . . . . . . . . . . . . . . . . . . . . . . . 24

Hyper-Threading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

2 Solving Problems

Troubleshooting Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Battery Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4Contents

Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

CD and DVD drive problems . . . . . . . . . . . . . . . . . . . . . . . . 28

Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

E-Mail, Modem, and Internet Problems . . . . . . . . . . . . . . . . . . . . . 29

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Media Card Reader Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Lockups and Software Problems . . . . . . . . . . . . . . . . . . . . . . . . 32

The computer does not start up . . . . . . . . . . . . . . . . . . . . . . 32

The computer stops responding . . . . . . . . . . . . . . . . . . . . . . 32

A program stops responding . . . . . . . . . . . . . . . . . . . . . . . . 33

A program crashes repeatedly . . . . . . . . . . . . . . . . . . . . . . . 33

A program is designed for an earlier Windows operating system . . . . . 33

A solid blue screen appears . . . . . . . . . . . . . . . . . . . . . . . . 33

Other software problems . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 39

No sound from speakers . . . . . . . . . . . . . . . . . . . . . . . . . . 39

No sound from headphones . . . . . . . . . . . . . . . . . . . . . . . . 40

Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 40

If the screen is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

If the screen is difficult to read . . . . . . . . . . . . . . . . . . . . . . . 41

3 Advanced Troubleshooting

Diagnostic Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Dell Diagnostics Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 46

Contents 5

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Identifying Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Resolving Software and Hardware Incompatibilities . . . . . . . . . . . . . 49

Restoring Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . 49

Using Microsoft® Windows®XP System Restore . . . . . . . . . . . . . 50

Using Dell™ PC Restore by Symantec . . . . . . . . . . . . . . . . . . . 51

Removing Dell PC Restore . . . . . . . . . . . . . . . . . . . . . . . . . 52

4 Removing and Installing Parts

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . 53

Before Working Inside Your Computer . . . . . . . . . . . . . . . . . . . 54

Front View of the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Back View of the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Removing the Computer Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 58

Inside View of Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . 59

System Board Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

DDR2 Memory Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Removing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

IDE Drive Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Connecting Drive Cables . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Drive Interface Connectors . . . . . . . . . . . . . . . . . . . . . . . . . 72

Power Cable Connector . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Connecting and Disconnecting Drive Cables. . . . . . . . . . . . . . . . 73

Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

6Contents

Media Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Removing a Media Card Reader . . . . . . . . . . . . . . . . . . . . . . 79

Installing a Media Card Reader. . . . . . . . . . . . . . . . . . . . . . . 81

DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Removing a DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Installing a DVD Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Replacing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Replacing the Computer Cover . . . . . . . . . . . . . . . . . . . . . . . . . 84

5 Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Entering System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

System Setup Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Clearing Forgotten Passwords and CMOS Settings. . . . . . . . . . . . . . . 97

Jumper Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Clearing Password Settings . . . . . . . . . . . . . . . . . . . . . . . . 98

Clearing CMOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Cleaning Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Computer, Keyboard, and Monitor . . . . . . . . . . . . . . . . . . . . . 99

Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

CDs and DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Dell Technical Support Policy (U.S. Only) . . . . . . . . . . . . . . . . . . . 100

Definition of "Dell-Installed" Software and Peripherals . . . . . . . . . 100

Definition of "Third-Party" Software and Peripherals. . . . . . . . . . . 101

FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

FCC Identification Information . . . . . . . . . . . . . . . . . . . . . . 102

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Contents 7

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

8Contents

Finding Information 9

Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or

media may not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

• How to set up my computer

Setup Diagram

10 Finding Information

www.dell.com | support.dell.com

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft

Windows

License

These labels are located on your computer.

• Use the Service Tag to

identify your computer

when you use

support.dell.com

contact technical

support.

• Enter the Express

Service Code to direct

your call when

contacting technical

support.

• Solutions — Troubleshooting hints and tips, articles

from technicians, and online courses, frequently asked

questions

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with

technical support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and

white papers

• Downloads — Certified rivers, patches, and software

updates

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support

site.

NOTE: Corporate, government, and education customers

can also use the customized Dell Premier Support website at

premier.dell.com.

• Desktop System Software (DSS)— If you reinstall the

operating system for your computer, you should also

reinstall the DSS utility. DSS provides critical updates

for your operating system and support for Dell™

3.5-inch USB floppy drives, Intel

Pentium

processors, optical drives, and USB devices. DSS is

necessary for correct operation of your Dell computer.

The software automatically detects your computer and

operating system and installs the updates appropriate

for your configuration.

To download Desktop System Software:

Go to

support.dell.com

and click

Downloads

Enter your Service Tag or product model.

In the

Download Category

drop-down menu, click

All

Select the operating system and operating system

language for your computer, and click

Submit.

Under

Select a Device

, scroll to

System and

Configuration Utilities

, and click

Dell Desktop System

Software

What Are You Looking For? Find It Here

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