Dell POWER EDGE 2900 Bedienungsanleitung

www.dell.com | support.dell.com

Dell™ PowerEdge™ 2900 Systems

Hardware Owner’s Manual

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarksusedinthistext:Dell,theDELLlogo,Inspiron,DellPrecision,Dimension,OptiPlex,Latitude,PowerEdge,PowerVault,PowerApp,

PowerConnect, XPS, and Dell OpenManage are trademarks of Dell Inc.; Intel, Pentium,Xeon,and Celeron are registered trademarks of Intel

Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; EMC is a registered trademark of EMC Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

December 2005

Contents 3

Contents

1 About Your System

System Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Other Information You May Need . . . . . . . . . . . . . . . . . . . . . . . . 10

Accessing System Features During Startup . . . . . . . . . . . . . . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 12

Hard-Drive Indicator Codes. . . . . . . . . . . . . . . . . . . . . . . . . 14

Back-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 16

Connecting External Devices . . . . . . . . . . . . . . . . . . . . . . . . 16

Power Indicator Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

LCD Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Solving Problems Described by LCD Status Messages . . . . . . . . . . 26

Removing LCD Status Messages . . . . . . . . . . . . . . . . . . . . . . 26

System Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Diagnostics Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Alert Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

2 Using the System Setup Program

Entering the System Setup Program . . . . . . . . . . . . . . . . . . . . . . . 35

Responding to Error Messages. . . . . . . . . . . . . . . . . . . . . . . 35

Using the System Setup Program. . . . . . . . . . . . . . . . . . . . . . 36

System Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

CPU Information Screens. . . . . . . . . . . . . . . . . . . . . . . . . . 39

Integrated Devices Screen . . . . . . . . . . . . . . . . . . . . . . . . . 40

4Contents

Serial Communication Screen . . . . . . . . . . . . . . . . . . . . . . . 41

System Security Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Exit Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

System and Setup Password Features. . . . . . . . . . . . . . . . . . . . . . 43

Using the System Password . . . . . . . . . . . . . . . . . . . . . . . . 43

Using the Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . 45

Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . . 46

Baseboard Management Controller Configuration . . . . . . . . . . . . . . . 46

Entering the BMC Setup Module . . . . . . . . . . . . . . . . . . . . . . 47

BMC Setup Module Options . . . . . . . . . . . . . . . . . . . . . . . . 47

3 Installing System Components

Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Opening and Closing the System . . . . . . . . . . . . . . . . . . . . . . . . 50

Removing the Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Removing the Peripheral Bay Panel (Tower Only) . . . . . . . . . . . . . 52

Installing the Peripheral Bay Panel (Tower Only) . . . . . . . . . . . . . 52

Installing the Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Opening the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Closing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Hot-Plug Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Removing a Drive Blank . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Installing a Drive Blank . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Removing a Hot-Plug Hard Drive . . . . . . . . . . . . . . . . . . . . . . 56

Installing a Hot-Plug Hard Drive . . . . . . . . . . . . . . . . . . . . . . 56

Replacing a Hard-Drive Carrier . . . . . . . . . . . . . . . . . . . . . . . . . 58

Removing a Hard Drive From a Hard-Drive Carrier. . . . . . . . . . . . . 58

Installing a SAS Hard Drive Into a SATAu Drive Carrier . . . . . . . . . . 58

Installing a SATA Hard Drive Into a SATA Drive Carrier . . . . . . . . . . 59

Installing a SATA Hard Drive and Interposer Card Into a SATAu

Hard-Drive Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Removing a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . 62

Installing a Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . 63

Contents 5

Removing the Power Supply Blank . . . . . . . . . . . . . . . . . . . . . 64

Installing the Power Supply Blank . . . . . . . . . . . . . . . . . . . . . 64

Fans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Removing and Installing a Fan . . . . . . . . . . . . . . . . . . . . . . . 65

Removing or Installing the Cooling Shroud Fan . . . . . . . . . . . . . . 66

Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Installing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . 68

Removing an Expansion Card. . . . . . . . . . . . . . . . . . . . . . . . 70

Internal SCSI Tape Backup Unit . . . . . . . . . . . . . . . . . . . . . . . . . 70

Removing an Internal SCSI Tape Backup Unit . . . . . . . . . . . . . . . 70

Installing an Internal SCSI Tape Backup Unit . . . . . . . . . . . . . . . 71

Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Removing an Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . 73

Installing an Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . 73

Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Removing the Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . 74

Installing the Diskette Drive Into the Drive Carrier . . . . . . . . . . . . . 76

Installing the Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . 76

System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Replacing the System Battery . . . . . . . . . . . . . . . . . . . . . . . 77

Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Removing the Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . . 79

Installing the Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . . . 81

Fan Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Removing the Center Fan Bracket . . . . . . . . . . . . . . . . . . . . . 81

Replacing the Center Fan Bracket . . . . . . . . . . . . . . . . . . . . . 81

Removing the Back Fan Bracket . . . . . . . . . . . . . . . . . . . . . . 82

Replacing the Back Fan Bracket . . . . . . . . . . . . . . . . . . . . . . 82

Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

General Memory Module Installation Guidelines . . . . . . . . . . . . . 84

Non-Optimal Memory Configurations . . . . . . . . . . . . . . . . . . . 84

Memory Sparing Support . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Memory Mirroring Support . . . . . . . . . . . . . . . . . . . . . . . . . 85

Installing Memory Modules. . . . . . . . . . . . . . . . . . . . . . . . . 85

Removing Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . 87

6Contents

Installing a RAC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Activating the Integrated NIC TOE. . . . . . . . . . . . . . . . . . . . . . . . 89

Microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Replacing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

1x8 SAS Backplane Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Removing the 1x8 SAS Backplane Board . . . . . . . . . . . . . . . . . 93

Installing the 1x8 SAS Backplane Board . . . . . . . . . . . . . . . . . . 93

Optional 1x2 Flex Bay Drive Bracket . . . . . . . . . . . . . . . . . . . . . . 94

Removing the 1x2 Flex Bay Drive Bracket . . . . . . . . . . . . . . . . . 94

Installing the 1x2 Flex Bay Drive Bracket. . . . . . . . . . . . . . . . . . 95

SAS Controller Daughter Card . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Replacing the SAS RAID Controller Daughter Card Battery . . . . . . . . 96

Removing the SAS Controller Daughter Card . . . . . . . . . . . . . . . 97

Installing the SAS Controller Daughter Card . . . . . . . . . . . . . . . . 99

Cabling the SAS Backplane Boards . . . . . . . . . . . . . . . . . . . . . . . 99

Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Cabling the SAS Controller (Non-RAID) . . . . . . . . . . . . . . . . . . 99

Cabling the SAS RAID Controller . . . . . . . . . . . . . . . . . . . . . 101

Configuring the Boot Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Control Panel Assembly (Service-Only Procedure) . . . . . . . . . . . . . . 105

Removing the Control Panel Assembly . . . . . . . . . . . . . . . . . . 105

Installing the Control Panel Assembly . . . . . . . . . . . . . . . . . . 106

System Board (Service-Only Procedure) . . . . . . . . . . . . . . . . . . . 107

Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . 107

Installing the System Board. . . . . . . . . . . . . . . . . . . . . . . . 109

Power Distribution Board (Service-Only Procedure) . . . . . . . . . . . . . 110

Removing the Power Distribution Board . . . . . . . . . . . . . . . . . 110

Installing the Power Distribution Board . . . . . . . . . . . . . . . . . 112

4 Troubleshooting Your System

Safety First—For You and Your System . . . . . . . . . . . . . . . . . . . . 115

Start-Up Routine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Contents 7

Checking the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Troubleshooting IRQ Assignment Conflicts. . . . . . . . . . . . . . . . 116

Troubleshooting External Connections . . . . . . . . . . . . . . . . . . 116

Troubleshooting the Video Subsystem . . . . . . . . . . . . . . . . . . 117

Troubleshooting the Keyboard . . . . . . . . . . . . . . . . . . . . . . 117

Troubleshooting the Mouse. . . . . . . . . . . . . . . . . . . . . . . . 118

Troubleshooting Basic I/O Functions . . . . . . . . . . . . . . . . . . . . . 118

Troubleshooting a Serial I/O Device . . . . . . . . . . . . . . . . . . . 119

Troubleshooting a USB Device . . . . . . . . . . . . . . . . . . . . . . 119

Troubleshooting a NIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Troubleshooting a Wet System. . . . . . . . . . . . . . . . . . . . . . . . . 120

Troubleshooting a Damaged System. . . . . . . . . . . . . . . . . . . . . . 121

Troubleshooting the System Battery . . . . . . . . . . . . . . . . . . . . . . 122

Troubleshooting Power Supplies . . . . . . . . . . . . . . . . . . . . . . . 122

Troubleshooting System Cooling Problems . . . . . . . . . . . . . . . . . . 123

Troubleshooting a Fan . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Troubleshooting System Memory . . . . . . . . . . . . . . . . . . . . . . . 124

Troubleshooting a Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . 126

Troubleshooting an Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 127

Troubleshooting an External SCSI Tape Drive. . . . . . . . . . . . . . . . . 128

Troubleshooting a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . 129

Troubleshooting a SAS or SAS RAID Controller Daughter Card . . . . . . . 130

Troubleshooting Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . 131

Troubleshooting the Microprocessors . . . . . . . . . . . . . . . . . . . . 133

5 Running the System Diagnostics

Using Server Administrator Diagnostics . . . . . . . . . . . . . . . . . . . 135

System Diagnostics Features . . . . . . . . . . . . . . . . . . . . . . . . . 135

When to Use the System Diagnostics . . . . . . . . . . . . . . . . . . . . . 135

Running the System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 136

8Contents

System Diagnostics Testing Options. . . . . . . . . . . . . . . . . . . . . . 136

Using the Custom Test Options . . . . . . . . . . . . . . . . . . . . . . . . 136

Selecting Devices for Testing. . . . . . . . . . . . . . . . . . . . . . . 136

Selecting Diagnostics Options . . . . . . . . . . . . . . . . . . . . . . 137

Viewing Information and Results . . . . . . . . . . . . . . . . . . . . . 137

6 Jumpers and Connectors

System Board Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

SAS Backplane Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . 144

7 Getting Help

Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

AutoTech Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Automated Order-Status Service . . . . . . . . . . . . . . . . . . . . . 148

Technical Support Service . . . . . . . . . . . . . . . . . . . . . . . . 148

Dell Enterprise Training and Certification. . . . . . . . . . . . . . . . . . . 149

Problems With Your Order . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Returning Items for Warranty Repair or Credit . . . . . . . . . . . . . . . . 149

Before You Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

About Your System 9

About Your System

This section describes the physical, firmware, and software interface features that provide and ensure

the essential functioning of your system. The physical connectors on your system’s front and back

panels provide convenient connectivity and system expansion capability. The system firmware,

applications, and operating systems monitor the system and component status and alert you when a

problem arises. System conditions can be reported by any of the following:

• Front or back panel indicators

• System messages

• Warning messages

• Diagnostics messages

• Alert messages

This section describes each type of message, lists the possible causes, and provides steps to resolve

any problems indicated by a message. The system indicators and features are illustrated in this

section.

10 About Your System

System Orientation

Figure 1-1 shows the rack and tower versions of your system. The illustrations in this document are based

on the rack version, unless otherwise indicated.

Figure 1-1. Tower and Rack-Mount Orientations

Other Information You May Need

CAUTION: The Product Information Guide provides important safety and regulatory information. Warranty

information may be included within this document or as a separate document.

• The

Rack Installation Guide

and

Rack Installation Instructions

included with your rack solution

describe how to install your system into a rack.

• The

Getting Started Guide

provides an overview of system features, setting up your system, and

technical specifications.

• CDs included with your system provide documentation and tools for configuring and managing your

system.

• Systems management software documentation describes the features, requirements, installation, and

basic operation of the software.

1 system control panel (rack) 2 system control panel (tower)

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