Despatch PROTOCOL 3 Bedienungsanleitung

PROTOCOL 3™ Controller

USER GUIDE

E105

PN: 313327

REVISION: A

01/2021

E105, 313327, REV A Protocol 3TM User Guide

2 of 82

countries. No part of the contents of this manual may be reproduced, copied or transmitted in any form

or by any means without the written permission from ITW EAE, unless for purchaser's personal use.

REVISION RECORD

REVISION

PREPARED BY

CHECKED BY

DATE

1.0

K. Livingston

01/2012

DESCRIPTION: Initial release.

REVISION

PREPARED BY

CHECKED BY

DATE

1.1

K. Livingston

03/2013

DESCRIPTION: Modified instructions for delayed start and remote communication. Modbus

User’s Programming Manual added (E-106/ PN320813, Version 3/2013, Updated

for Engineering Issue 8).

REVISION

PREPARED BY

CHECKED BY

DATE

1.2

K. Livingston

06/2013

DESCRIPTION: Minor edits.

REVISION

PREPARED BY

CHECKED BY

DATE

1.3

E. Anderson

01/29/2021

DESCRIPTION: Minor edits and drawing updates.

REVISION

PREPARED BY

CHECKED BY

DATE

SDS

01/29/2021

DESCRIPTION: Removed the . in the file name.

REVISION

PREPARED BY

CHECKED BY

DATE

A. Mengesha

01/29/2021

DESCRIPTION: Major reformatting and content revision on all sections.

Protocol 3TM User Guide E105, 313327, REV A 
©2021 ITW EAE. All rights reserved. Despatch is a registered trademark in the U.S. and other 
countries. No part of the contents of this manual may be reproduced, copied or transmitted in any form 
or by any means without the written permission from ITW EAE, unless for purchaser's personal use. 
of 82 
 
TABLE OF CONTENTS 
REVISION RECORD..................................................................................2
TABLE OF CONTENTS .............................................................................3
LIST OF FIGURES.....................................................................................5
LIST OF TABLES.......................................................................................6
ABOUT THIS MANUAL..........................................................................7
1. Important User Information ...................................................................................... 7 
2. Manufacturer & Service............................................................................................. 8 
3. Organization of this Manual ...................................................................................... 8 
4. Conventions.............................................................................................................. 9 
SPECIFICATIONS................................................................................10
1. Process Input .......................................................................................................... 10 
2. Outputs................................................................................................................... 12 
3. Operating Conditions .............................................................................................. 12 
4. Conformance Norms ............................................................................................... 13 
5. Display.................................................................................................................... 13 
6. Data Recorder ......................................................................................................... 14 
SAFETY................................................................................................15
1. General Safety Information ..................................................................................... 15 
2. Lockout................................................................................................................... 15 
2.1. Lockout Requirements ........................................................................................................................15 
2.2. Lockout Procedure with Despatch Products .......................................................................................15 
3. Maintenance........................................................................................................... 16 
4. Electrical Maintenance ............................................................................................ 16 
5. In Case of Fire.......................................................................................................... 16 
6. Equipment Lockout Requirements........................................................................... 17 
THEORY OF OPERATION...................................................................18
1. System Control—In General .................................................................................... 19 
2. High-Limit Function ................................................................................................. 19 
3. Outputs................................................................................................................... 19 
4. Remote Communication.......................................................................................... 20 
ASSEMBLY & SETUP..........................................................................22
1. Install the Protocol 3 Controller............................................................................... 22 
2. Protocol 3 Controller Conversion with NO Options .................................................. 22 
3. Setting up Remote Communication ......................................................................... 23 
3.1. Protocol 3™ Ethernet Communication Setup......................................................................................23 
3.2. Protocol 3™ Ethernet Port MAC Address ............................................................................................29 

E105, 313327, REV A Protocol 3TM User Guide 
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©2021 ITW EAE. All rights reserved. Despatch is a registered trademark in the U.S. and other 
countries. No part of the contents of this manual may be reproduced, copied or transmitted in any form 
or by any means without the written permission from ITW EAE, unless for purchaser's personal use. 
 
OPERATING MODES...........................................................................31
1. User Controls .......................................................................................................... 31 
2. First Screens............................................................................................................ 35 
2.1. Manual Mode ......................................................................................................................................35 
2.2. Timer Mode.........................................................................................................................................37 
2.3. Profile Mode........................................................................................................................................38 
2.4. Main Menu ..........................................................................................................................................39 
3. Setting up a Profile.................................................................................................. 40 
3.1. Prepare for Profile Setup.....................................................................................................................45 
3.2. Sample Profile .....................................................................................................................................46 
3.3. Key in the Sample Profile Setup ..........................................................................................................48 
3.4. Programing Worksheet .......................................................................................................................52 
4. Recorder Control..................................................................................................... 53 
5. USB Menu............................................................................................................... 54 
5.1. Working with USB Memory Stick Folders and Files.............................................................................56 
5.2. File Naming Conventions.....................................................................................................................57 
5.3. Create a New Name before Writing to the USB Device ......................................................................57 
6. Configuration Menu ................................................................................................ 58 
6.1. Alarm Configuration ............................................................................................................................63 
6.2. Working with Calibration Offsets ........................................................................................................68 
6.3. Setting-up Remote Communication....................................................................................................70 
7. Automatic Tuning.................................................................................................... 71 
8. Product Information................................................................................................ 72 
9. Service Information................................................................................................. 73 
10. Remote Operation................................................................................................. 73 
11. Setting Up Digital Inputs........................................................................................ 74 
MAINTENANCE ...................................................................................76
1. Checklist ................................................................................................................. 76 
2. Replacement........................................................................................................... 76 
TROUBLESHOOTING..........................................................................77
1. Error Messages and Alarm....................................................................................... 77 
2. Controller Firmware Revision .................................................................................. 77 
3. Troubleshoot Protocol Manager/Protocol 3 Controller Communication ................... 77 
APPENDICES.......................................................................................82
1. Standard Products Warranty ................................................................................... 82 
2. Part Lists ................................................................................................................. 82 
3. Mechanical Drawings .............................................................................................. 82 
4. Electrical Schematics ............................................................................................... 82 
 

Protocol 3TM User Guide E105, 313327, REV A 
©2021 ITW EAE. All rights reserved. Despatch is a registered trademark in the U.S. and other 
countries. No part of the contents of this manual may be reproduced, copied or transmitted in any form 
or by any means without the written permission from ITW EAE, unless for purchaser's personal use. 
5 of 82 
 
LIST OF FIGURES 
Figure 1. Operator Interface ......................................................................................................... 18 
Figure 2. Typical Controller Output Sticker. ................................................................................. 20 
Figure 3. Protocol Plus to Protocol 3 Connection Conversions. ................................................... 21 
Figure 4.  Protocol 3™ rear cover removed .................................................................................. 24 
Figure 5.  Protocol 3™ Ethernet module MAC address ................................................................ 24 
Figure 6.  Protocol 3™ Set IP Address ........................................................................................... 25 
Figure 7.  Protocol 3™ Assign Ethernet IP address ....................................................................... 25 
Figure 8.  Protocol 3™ Ethernet search for control ...................................................................... 26 
Figure 9.  Protocol 3™ Ethernet Modbus settings ........................................................................ 26 
Figure 10.  Protocol 3™ Ethernet communication check.............................................................. 27 
Figure 11.  Protocol 3™ Ethernet – controller online ................................................................... 28 
Figure 12. Select a Mode Display.................................................................................................. 31 
Figure 13. Manual Mode Display Screen. ..................................................................................... 35 
Figure 14. Timer Mode Display Screen. ........................................................................................ 37 
Figure 15. Profile Mode. ............................................................................................................... 38 
Figure 16. Main Menu................................................................................................................... 39 
Figure 17. Profile Setup................................................................................................................. 40 
Figure 18. Profile Setup Menu. ..................................................................................................... 42 
Figure 19. Sample Profile.............................................................................................................. 46 
Figure 20. Sample Profile Values. ................................................................................................. 47 
Figure 21. Recorder Control.......................................................................................................... 53 
Figure 22. Recorder Status............................................................................................................ 53 
Figure 23. USB Menu. ................................................................................................................... 54 
Figure 24. USB Port on Front Panel. ............................................................................................. 56 
Figure 25. USB Files and Folders Requirements (as seen from Windows Explorer). ................... 56 
Figure 26. Configuration Menu (see also Table 16 for more information). ................................. 59 
Figure 27. How High, Low and Band process alarms are implemented....................................... 67 
Figure 28. Service Information Screen.......................................................................................... 73 
Figure 29. Standard Digital Input Wiring. ..................................................................................... 74 
Figure 30. Check Cabling............................................................................................................... 78 
Figure 31. Older model serial converter schematic...................................................................... 79 
Figure 32. Newer model serial converter schematic.................................................................... 80 
Figure 33. USB Converter Schematic. ........................................................................................... 81 
 
 

E105, 313327, REV A Protocol 3TM User Guide 
6 of 82 
©2021 ITW EAE. All rights reserved. Despatch is a registered trademark in the U.S. and other 
countries. No part of the contents of this manual may be reproduced, copied or transmitted in any form 
or by any means without the written permission from ITW EAE, unless for purchaser's personal use. 
 
LIST OF TABLES 
Table 1. Process Input................................................................................................................... 10 
Table 2. Protocol 3 Outputs.......................................................................................................... 12 
Table 3. Operating Conditions. ..................................................................................................... 12 
Table 4. Conformance Norms. ...................................................................................................... 13 
Table 5. Display. ............................................................................................................................ 13 
Table 6. Data Recorder. ................................................................................................................ 14 
Table 7. Protocol Plus to Protocol 3 Controller Conversion. ........................................................ 23 
Table 8. Keypad Buttons and Functions. ...................................................................................... 32 
Table 9. LEDs and Functions. ........................................................................................................ 34 
Table 10. Sub Menu Descriptions. ................................................................................................ 39 
Table 11. Profile Setup Options. ................................................................................................... 41 
Table 12. Profile Setup Steps, Options and Descriptions. ............................................................ 43 
Table 13. Profile Parameter Options. ........................................................................................... 50 
Table 14. Programming Worksheet.............................................................................................. 52 
Table 15. USB Menu Options........................................................................................................ 54 
Table 16. Configuration Menu in Tabular Format. ....................................................................... 60 
Table 17. Protocol 3 Possible Alarm Settings. .............................................................................. 64 
Table 18. Glossary of Alarm Terms............................................................................................... 66 
Table 19. Automatic Tuning Options. ........................................................................................... 71 
Table 20. Product Information Details.......................................................................................... 72 
Table 21. Input Settings. ............................................................................................................... 75 
Table 22. Error Messages and Next Steps. ................................................................................... 77 
 

Protocol 3TM User Guide E105, 313327, REV A

countries. No part of the contents of this manual may be reproduced, copied or transmitted in any form

or by any means without the written permission from ITW EAE, unless for purchaser's personal use.

7 of 82

1. ABOUT THIS MANUAL

1.1. Important User Information

copied, or transmitted in any form or by any means including graphic, electronic,

or mechanical methods or photocopying, recording, or information storage and

retrieval systems without the written permission of the publisher, unless it is for

the purchaser's personal use.

The information in this manual is subject to change without notice and does not

represent a commitment on the part of ITW EAE - Despatch. ITW EAE –Despatch

does not assume any responsibility for any errors that may appear in this manual.

In no event will ITW EAE –Despatch be liable for technical or editorial omissions

made herein, nor for direct, indirect, special, incidental, or consequential

damages resulting from the use or defect of this manual.



Values displayed on screens are examples only. Though those

values may be typical, contact ITW EAE - Despatch for the final

value.



Users of this equipment must comply with operating procedures

and training of operation personnel as required by the most

recent Occupational Safety and Health Act (OSHA), Section 5 and

relevant safety standards, as well as other safety rules and

regulations of state and local governments. Refer to the relevant

safety standards in OSHA and the most recent National Fire

Protection Association (NFPA), section 86.

Danger!

Only fully trained and qualified personnel should setup and

maintain this equipment. Improper setup and operation of this

equipment could cause an explosion that may result in

equipment damage, personal injury or possible death!

E105, 313327, REV A Protocol 3TM User Guide

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countries. No part of the contents of this manual may be reproduced, copied or transmitted in any form

or by any means without the written permission from ITW EAE, unless for purchaser's personal use.

The information in this document is not intended to cover all possible conditions

and situations that might occur. The end user must exercise caution and common

sense when installing or maintaining Despatch products. If any questions or

problems arise, call ITW EAE - Despatch at 1-800-726-0110 or 1-952-469-5424.

1.2. Manufacturer & Service

ITW EAE - Despatch has specialized in thermal processing for over 100 years.

Technical expertise gained over those years helps provide innovative solutions to

critical applications in vertical markets and cutting-edge technology worldwide.

Despatch products are backed by a drive for long-term customer satisfaction and

a strong sense of responsibility. The worldwide network of factory-trained Service

Professionals is available to support your Despatch equipment. From full service

preventive maintenance to routine repair and certified calibration and uniformity,

the ITW EAE - Despatch service network is positioned to respond to your business

needs. Our service programs are customized to meet your specific needs using

our Advantage Service Assurance Program (ASAP). For more information on

ASAP, visit www.despatch.com.

1.3. Organization of this Manual

This owner’s manual contains the most comprehensive set of information for the

Despatch Truck-in oven series, including installation instructions, theory of

operation, and operating instructions, among other things. To save time and

expense in case of trouble, it is urged that the operators search this manual for

helpful suggestions before requesting factory assistance.

Danger!

Failure to heed warnings in this instruction manual and on the

oven could result in personal injury, property damage or death.

Protocol 3TM User Guide E105, 313327, REV A

countries. No part of the contents of this manual may be reproduced, copied or transmitted in any form

or by any means without the written permission from ITW EAE, unless for purchaser's personal use.

9 of 82

1.4. Conventions

This icon signifies information that describes an unsafe condition that

may result in death, serious injury, or damage to the equipment.

Danger!

Danger is the signal word used to indicate a hazardous

situation that, if not avoided, will result in death or severe

injury.

Warning!

Warning is the signal word used to indicate a hazardous

situation that, if not avoided, could result in death or severe

injury.

Caution!

Caution is the signal word used to indicate a hazardous

situation that, if not avoided, could result in moderate or minor

injury.

Notice

Notice is the signal word used to indicate a hazardous situation

that, if not avoided, could result in property damage.



This icon signifies important supplemental information.

LOG OUT

Bold, 10-point Sans-Serif typeface indicates a specific key or

button on screen to click.

E105, 313327, REV A Protocol 3TM User Guide

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countries. No part of the contents of this manual may be reproduced, copied or transmitted in any form

or by any means without the written permission from ITW EAE, unless for purchaser's personal use.

2. SPECIFICATIONS

2.1. Process Input

Table 1. Process Input.

Item

Description

Sampling Rate:

4 per second

Resolution:

16 bits. Always four times better than display resolution.

Impedance:

>10MΩresistive, except DC mA (5Ω) and V (47kΩ)

Temp Stability:

Error <0.01% of span per °C change in ambient temperature

Supply Variation:

Supply voltage influence negligible within supply limits

Humidity Influence:

Negligible if non‐condensing

Process Display:

Displays up to 5% over and 5% under span limits

Process Variable

Input Offset:

Reading adjustable ± Controller Span. Values added to Process

Variable, Values subtracted from Process Variable.

Sensor Break

Detection:

•Thermocouple & RTD—SSR output goes to 0

•High Limit Sensor Break alarms activate

•Linear (4 to 20mA, 2 to 10V and 1 to 5V only)—SSR output

goes to 0

Isolation:

Isolated from all outputs (except SSR driver) at 240V AC

Supported

Thermocouple Types

& Ranges:

Type

Range °C

Range °F

+100 to 1824°C

+211 to 3315°F

0 to 2320°C

32 to 4208°F

0 to 2315°C

32 to 4199°F

-240 to 1000°C

‐400 to 1832°F

-200 to 1200°C

-328 to 2192°F *

‐200 to 1200°C

‐328 to 2192°F *

0 to 762°C

32 to 1402°F *

0 to 1399°C

32 to 2551°F *

PtRh

0 to 1850°C

32 to 3362°F

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