DIEBOLD NIXDORF D1064 Bedienungsanleitung

D1064

Customer Display

Operator Manual

01750364416 B

Customer/Partner Use

This document is property of Diebold Nixdorf and is intended for customer/partner use. A written

license agreement with Diebold Nixdorf is not required to use this material.

This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (col-

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without prior written permission from Diebold Nixdorf. Any violations of the foregoing may give

rise to a claim for damages.

If the document pages state the information is confidential (or words of similar import), then this

document is intended solely for the use of the employees or other personnel of Diebold Nixdorf

unless expressly authorized in writing by Diebold Nixdorf. Other uses of this information without

the express written consent of Diebold Nixdorf are prohibited.

This document should be treated as confidential material for security reasons. Any unauthorized

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of Section 1832 of Title 18 of the United States Code as well as comparable laws in other jurisdic-

tions throughout the world, and may be punishable by fine and imprisonment.

This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY.

In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam-

ages of any nature resulting from the use of information in this manual. The information contained in this

document is subject to change without notice. When using the document for system implementation,

please call your authorized Diebold Nixdorf sales or service representative for any applicable changes.

Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that

appear in this document are used for informational purposes only, and Diebold Nixdorf claims no rights

thereto, nor does such use indicate any affiliation with or any endorsement of Diebold Nixdorf or Diebold

Nixdorf products by the owners thereof.

Your use of this document and/or any of the information contained herein constitutes your agreement to

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01750364416 B

Table of Contents

1 Document History ...................................................................................................................... 1-1

2 About This Manual..................................................................................................................... 2-1

3 Introduction ................................................................................................................................ 3-1

3.1 Features at a glance ..........................................................................................................3-1

3.2 Care of D1064....................................................................................................................3-1

4 Manufacturer’s Declaration and Approval............................................................................... 4-1

5 Supplier’s Declaration of Conformity ...................................................................................... 5-1

6 Overview ..................................................................................................................................... 6-1

6.1 D1064 on a stand...............................................................................................................6-1

6.2 D1064 on a pole.................................................................................................................6-2

6.3 D1064 on a A-Series AIO or Display..................................................................................6-3

7 Initial Setup................................................................................................................................. 7-1

7.1 Unpacking and Checking the Delivery Unit........................................................................7-1

7.2 Mounting Options and Connection Cables.........................................................................7-1

7.3 Installing the D1064 Display...............................................................................................7-4

7.3.1 Installing System to the Stand ............................................................................ 7-4

7.3.2 Installing System to the Pole............................................................................... 7-8

7.3.3 Installing System to a A-Series AIO or Display................................................... 7-12

8 Display Characteristics ............................................................................................................. 8-1

8.1 Screen Coordinates ...........................................................................................................8-1

9 Display Commands.................................................................................................................... 9-1

9.1 Control Characters and ESC Sequences...........................................................................9-1

9.1.1 Backspace........................................................................................................... 9-2

9.1.2 Line Feed ............................................................................................................ 9-2

9.1.3 Carriage Return................................................................................................... 9-2

9.1.4 Delete to End of Line .......................................................................................... 9-2

9.1.5 Clear Screen ....................................................................................................... 9-3

9.1.6 Set Cursor Position ............................................................................................. 9-3

9.1.7 Set Country Code ............................................................................................... 9-4

9.1.8 Display Identification ........................................................................................... 9-5

9.1.9 Character Set Identification................................................................................. 9-6

9.1.10 Firmware Identification........................................................................................ 9-6

9.1.11 Set Compatibility Mode ....................................................................................... 9-7

9.1.12 Read Current Compatibility Mode....................................................................... 9-7

9.1.13 Set Baud Rate for Serial Port.............................................................................. 9-8

9.1.14 Set Serial Port..................................................................................................... 9-9

9.1.15 Set Character Encode/Decode Mode ................................................................. 9-9

9.1.16 Read Character Encode/Decode Mode .............................................................. 9-10

9.1.17 Start Self-Test ..................................................................................................... 9-10

9.1.18 Restore Configuration Data to Factory Default ................................................... 9-10

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Table of Contents

9.2 ESC / POS Commands......................................................................................................9-11

9.2.1 Supported Commands ........................................................................................ 9-11

9.2.2 Unsupported Commands .................................................................................... 9-12

9.2.3 USB Commands ................................................................................................. 9-13

9.2.4 Status Bytes Definitions ...................................................................................... 9-18

9.2.5 Middleware.......................................................................................................... 9-19

10 Technical Data............................................................................................................................ 10-1

10.1 Dimensions (mm) ...............................................................................................................10-2

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Table of Contents

Illustration directory

Figure 6-1 D1064 mounted on a Stand ...................................................................................6-1

Figure 6-2 D1064 mounted on a pole......................................................................................6-2

Figure 6-3 D1064 on a A-Series AIO or Display......................................................................6-3

Figure 7-1 Threading the cable through the stand ..................................................................7-5

Figure 7-2 Connect the RJ45 cable.........................................................................................7-5

Figure 7-3 Secure the RJ45 cable...........................................................................................7-6

Figure 7-4 Secure the Display to the stand .............................................................................7-6

Figure 7-5 Secure cable in the stand.......................................................................................7-7

Figure 7-6 Finished installation................................................................................................7-7

Figure 7-7 Mount adapter to pole ............................................................................................7-9

Figure 7-8 Connect the cable ..................................................................................................7-9

Figure 7-9 Attach cable to strain relief.....................................................................................7-10

Figure 7-10 Mount the Display to the adapter ...........................................................................7-10

Figure 7-11 Secure adapter on the pole....................................................................................7-11

Figure 7-12 Finished installation................................................................................................7-11

Figure 7-13 Remove the VESA cover........................................................................................7-13

Figure 7-14 Remove the breakaway..........................................................................................7-13

Figure 7-15 Removing the cable cover......................................................................................7-14

Figure 7-16 Loosen adapter screws ..........................................................................................7-14

Figure 7-17 Threading the RJ45 cable ......................................................................................7-15

Figure 7-18 Removing screws from the D1064 .........................................................................7-15

Figure 7-19 Connecting the RJ45 plug......................................................................................7-16

Figure 7-20 Mounting the adapter to D1064..............................................................................7-16

Figure 7-21 Removing top screws ............................................................................................7-17

Figure 7-22 Mounting the adapter to the stand .........................................................................7-17

Figure 7-23 Mount the Display to the adapter ...........................................................................7-18

Figure 7-24 Threading the USB cable .......................................................................................7-18

Figure 7-25 Connect the cable ..................................................................................................7-19

Figure 7-26 Mounting the cable cover .......................................................................................7-19

Figure 7-27 Cable routing overview...........................................................................................7-20

Figure 7-28 Mount the VESA cover...........................................................................................7-21

Figure 7-29 Finished installation................................................................................................7-21

01750364416 B

1 Document History

Part Number Date Remarks

01750364416 A 02/2022 Creation of the manual

01750364416 B 04/2022 Addition of part numbers and smaller improvements

01750364416 B

1-1

2 About This Manual

This documentation is intended to help you to work with the customer display and to serve as a refer-

ence work. The detailed table of contents helps you find the desired information quickly and easily.

NOTE

Note

This is how notes are displayed in this manual.

WARNING

Warning

This is how warnings are displayed in this manual.

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2-1

3 Introduction

The D1064 is a rejuvenate successor of the BA64-2 Customer Display for the A-Series Family of POS

system. The radiant and high contrast nature of the VFD technology makes it an excellent choice for a

customer display. The D1064 operates in either USB or RS232 mode depending on the cable option you

select. There are three mounting options to choose from, for mounting on the back of the A-Series POS

terminal, pole-mount or standalone on the counter top.

3.1

3.1 Features at a glance

• VFD version allow for worldwide application

• Backward compatible to BA63/BA64

• Epson ESC POS command set support

• Loadable character sets

• Unicode support

• JavaPOS 1.13 support

• Flexible mounting options

3.2

3.2 Care of D1064

Clean your customer display regularly with an appropriate surface cleaning product.

Make sure that the device is switched off and that no moisture is allowed to get into the inside of the de-

vice.

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3-1

4 Manufacturer’s Declaration and Approval

General authorization

This device complies with the requirements of the directive 2014/30/EC

with regard to “Electromagnetic Compatibility” and 2014/35/EC "Low Volt-

age Directive" and RoHS directive 2011/65/EU.

Therefore, you will find the CE mark on the device or packaging.

FCC-Class A Declaration

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant

to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates,

uses, and can radiate radio frequency energy and, if not installed and used in accordance with the in-

struction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the

user will be required to correct the interference at his expense.

Modifications not authorized by the manufacturer may void users’ authority to operate this device.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference, in-

cluding interference that may cause undesired operation.

CAN ICES-3 (A)/NMB-3 (A)

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4-1

Manufacturer’s Declaration and Approval

Safety information

This device conforms to the corresponding safety regulations for information technology devices, includ-

ing electronic office machines for use in the office environment.

• If the device is moved from a cold environment to a warmer room where it is to be operated, conden-

sation could occur. The device must be completely dry before being put into operation. Therefore an

acclimatization time of at least two hours should be accounted for.

• Lay all cables and supply lines so that nobody can tread on them or trip over them.

• Data cables should neither be connected nor removed during electrical storms.

• This equipment is not suitable for use in locations where children are likely to be present.

• Protect the device from vibrations, dust, moisture and heat, and only transport the device in its origi-

nal packaging (to protect it against

impact and blows).

• Take care to ensure that no foreign objects (e.g. paper clips) or liquids can get into the inside of the

device, as this could cause electrical shocks or short circuits.

• In case of emergencies (e.g. damaged housing, liquid or foreign objects getting into the device), the

device should be switched off immediately, the mains plug of the BEETLE or PC should be removed,

and the Diebold Nixdorf customer service should be contacted.

Generally you should connect IT-devices only to power supply systems with separately guided protective

earth conductor (PE), known as TN-S networks. Do not use PEN conductors! Please also observe the

recommendations of the norm DIN VDE 0100, part 540, Appendix C2, as well as EN50174-2, §5.4.3.

Warranty

Diebold Nixdorf guarantees generally a warranty engagement for 12 months beginning with the date of

delivery. This warranty engagement covers all those damages which occur despite a normal use of the

product.

Damages because of

• improper or insufficient maintenance,

• improper use of the product or unauthorized modifications of the product,

• inadequate location or surroundings

will not be covered by the warranty.

For further information of the stipulation, look at your contract.

All parts of the product which are subject to wear and tear are not included in the warranty engagement.

Please order spare parts at the Diebold Nixdorf customer service.

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4-2

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