Digi Connect IT 4 Bedienungsanleitung

Digi Connect IT® 4

User Guide

Revision history—90002355

Revision Date Description

A July 2019 Initial release.

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property of their respective owners.

Disclaimers

Information in this document is subject to change without notice and does not represent a

commitment on the part of Digi International. Digi provides this document “as is,” without warranty of

any kind, expressed or implied, including, but not limited to, the implied warranties of fitness or

merchantability for a particular purpose. Digi may make improvements and/or changes in this manual

or in the product(s) and/or the program(s) described in this manual at any time.

Warranty

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www.digi.com/howtobuy/terms

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Digi Connect IT® 4 User Guide 2

Contents

Digi Connect IT® 4 User Guide

Get started with Connect IT 4

Verify product components 8

Included equipment 8

Required additional equipment 9

Cellular ONLY: Insert the CORE module 10

Prerequisites 10

Connect the hardware to a network 10

Connect hardware and connect to a cellular network 11

Connect hardware and connect to site network using an Ethernet LAN 11

Connect equipment to the Connect IT serial ports

Serial port pinout and use 13

Configure Connect IT using Remote Manager

Before you begin 15

Enable local management for Connect IT 4 16

Create a Remote Manager account and add devices 16

Create a Remote Manager account 16

Add a Connect IT to your inventory 17

Update the firmware on Connect IT from Remote Manager 18

View identifying information about the Connect IT on the Home page 19

Access the Remote Manager configuration page 19

Schedule system maintenance from Remote Manager 20

Configure FIPS mode from Remote Manager 22

Configure VPN using Remote Manager 23

Configure an IPsec tunnel for a VPN from Remote Manager 23

Configure an OpenVPN server from Remote Manager 23

Configure an IP tunnel for a VPN from Remote Manager 24

View system status information from Remote Manager 25

View Connect IT summary dashboard 25

View Connect IT connection history 25

Digi Connect IT® 4 User Guide 3

Digi Connect IT® 4 User Guide 4

Configure Connect IT using the web user interface

Manage users, groups, password, and two-factor authentication from the web UI 27

Configure idle timeout from the web UI 27

Add a new user from the web UI 28

Add a user group from the web UI 28

Configure the user groups from the web UI 28

Change a Connect IT password from the web UI 30

Configure the user groups from the web UI 30

Configure two-factor authentication from the web UI 31

Configure authentication methods from the web UI 32

Update Connect IT firmware 33

Download the Connect IT firmware to your PC 33

Configure connection to Remote Manager from the web UI 33

Update modem firmware 34

Configure a serial port 34

Configure the connection settings for a serial port 34

Monitor serial port changes 35

Enable a Telnet connection on the serial port 36

Enable a TCP connection on the serial port 37

Enable an SSH connection on the serial port 38

Configure the modem in the Connect IT 39

Configure the modem 39

Define a custom APN 42

Configure an IPpassthrough for the modem 42

Configure a custom gateway for the modem 44

Configure an IPv4 network interface for the modem 44

Configure an IPv6 network interface for the modem 45

Configure the network from the web UI 47

Configure FIPS mode from the web UI 47

Configure VPN from the web UI 48

Configure an IPsec tunnel for a VPN from the web UI 48

Configure an OpenVPN server from the web UI 49

Configure an IP tunnel for a VPN from the web UI 49

Back up, restore, and delete the configuration 50

Back up the Connect IT configuration 50

Restore the Connect IT configuration 50

Delete the Connect IT configuration 50

Configure the firewall from the web UI 50

Configure services from the web UI 51

Monitor the data from the Connect IT 52

Reboot from the web UI 53

Immediately reboot the Connect IT 53

Schedule a reboot from the web UI 53

Schedule system maintenance from the web UI 53

Synchronize system time from the web UI 55

View Connect IT status information 55

Download an archive of the supported MIBs 55

Download a support report file 56

Configure and view events and logs in the web UI 56

View events information 56

Configure log messages from the web UI 56

View system log information 57

Digi Connect IT® 4 User Guide 5

Troubleshooting

Cellular network fallback 59

Reset your device to the factory defaults 59

Tips for improving cellular signal strength 59

Download a support report 59

Hardware

Connect IT 4 hardware and LEDs 60

Front panel and LEDs 60

Back panel 61

Signal strength 62

Exchange power tips 62

Select SIM card 63

Regulatory and safety information

FCC certifications 64

USA 64

INDUSTRY CANADA - CAN ICES-3(A)/NMB-3(A) 64

European Union 64

Safety warnings 64

Digi Connect IT® 4 User Guide

This guide provides reference and usage information for the Connect IT.

The 4 provides out-of-band management for remote network or infrastructure devices. Cellular

connectivity, available as standard in some models and as an option in other models, provides fast

reliable cellular connections without additional equipment. All connections are encrypted for security.

Digi Connect IT® 4 User Guide 6

Get started with Connect IT 4

This section explains what comes with each Connect IT model, how to install the necessary software,

and how to connect the hardware.

1. Verify product components.

2. Cellular ONLY: Insert the CORE module.

3. Connect the hardware to a network.

4. Access the device from the web UI.

5. Update the firmware on the Connect IT from the web UI.

6. Change the password from the web UI.

7. Administrators only: Additional configuration to the Connect IT can be done in Remote Manager

or in the Connect IT's web user interface.

nConfigure Connect IT using Remote Manager

nConfigure Connect IT using the web user interface

8. Connect equipment to the Connect IT serial ports.

Digi Connect IT® 4 User Guide 7

Get started with Connect IT 4 Verify product components

Digi Connect IT® 4 User Guide 8

Verify product components

Verify that you have the following included equipment.

Included equipment

Equipment Description

Digi Connect IT 4

For detailed information about the front and back panels, see

Connect IT 4 hardware and LEDs.

Power supply kit If you purchased the USvariant (-OUS) you will receive a USplug

adapter.

If you purchased the global variant (-GLB) you will receive the

Universal power supply kit.

For instructions about exchanging power tips, see Exchange

power tips.

Antennas (2)

Get started with Connect IT 4 Verify product components

Digi Connect IT® 4 User Guide 9

Equipment Description

COREmodule

This is included with some versions of the Connect IT 4 modules.

See

Connect hardware and connect to a cellular network.

COREmodule cover and cover

screws (2)

Mounting screws

These are used to mount the Connect IT 4 to a wall or another

surface.

Required additional equipment

Equipment Description

Ethernet cable CAT 5/6 Ethernet cable

The cable is used to connect your PC to the Connect IT 4 for initial

configuration.

See Connect hardware and connect to site network using an

Ethernet LAN.

SIMcard An activated SIM card provided by your cellular network operator.

You can insert up to two SIMcards in the CORE module. See

Cellular ONLY: Insert the CORE module.

The Connect IT 4 supports the standard mini-SIM cards (2FF).

Note This is required only if you are using a COREmodule to

connect to a cellular network. See Connect hardware and connect

to a cellular network.

Get started with Connect IT 4 Cellular ONLY: Insert the CORE module

Digi Connect IT® 4 User Guide 10

Cellular ONLY: Insert the CORE module

Note If you are connecting to a network using an Ethernet connection, you can skip this section. See

Connect hardware and connect to site network using an Ethernet LAN.

This section explains how to connect the COREmodule and cellular antennas to the Connect IT

hardware.

Prerequisites

nActivated SIM card from your cellular network provider.

nCORE module. This may be included with your device. If it is not, you must purchase one

separately.

To connect the hardware and connect to the cellular network:

1. Insert your activated SIM card into the COREmodule. The notched end of SIM card should be

inserted first, with the gold metal contacts facing down. You will hear a click once the SIM is

completely inserted.

Note If one SIM card is being used, insert the SIMcard into the SIM 1 slot.

2. Insert the COREmodule into the device.

a. Orient the device so the front of the device is facing you.

b. Remove the COREmodule slot cover from the left side of the device.

c. Insert the COREmodule into the slot. Make sure the pin holes on the back of the

module match the location of the pins in the slot.

d. Push the module into the slot.

e. Push the white handle down until you hear it click.

f. Optionally, you can screw one of the COREmodule cover screws into the center of

the handle.

g. Place the white CORE module cover over the end of the device. Make sure that the

antenna labels are oriented correctly.

h. Push the cover in place.

3. Attach both of the included antennas. While gripping the metal connector section with your

thumb and forefinger, tighten until secure. Do not tighten the antenna by holding any part of

the plastic antenna housing.

Note Attaching both antennas ensures maximum performance. If a single antenna solution is

required, it must be attached to the antenna port labeled MAIN.

Connect the hardware to a network

These sections explain how to connect to either a cellular network using the COREmodule or to a site

network using an Ethernet cable.

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