Dnapayments PAX A920 Bedienungsanleitung

PAX A920

installation

and user guide

2
Contents
Welcome ......................................................................................................................... 3
Terminal overview ........................................................................................................ 4
Icon overview ................................................................................................................. 6
Installing receipt roll ..................................................................................................... 7
A920 Launcher ............................................................................................................... 8
Setting up Wi-Fi............................................................................................................... 9
Setting up your SIM....................................................................................................  12
Logging on and Processing Transactions...............................................................  14
Processing Sales........................................................................................................... 16
Processing Refunds..................................................................................................... 21
Cardholder Not Present Transactions..................................................................... 24
Processing Transactions............................................................................................. 25
Input Field Description................................................................................................ 28

Welcome

Thanks for choosing DNA Payments' A920

terminal, the perfect payment solution for

processing quick transactions using Wi-Fi or

cellular network connections. Our user guide

provides everything needed to set up, register

and process transactions on your new A920.

Features:

• Touch screen for a seamless user experience

• PIN on Glass - no physical pin pad

• Designed for both indoor and outdoor use

• Providing full spectrum wireless connectivity

(4G, Bluetooth* and Wi-Fi).

• PCI PTS compliant for safe and secure card

payments

• Wide-ranging options - Chip and PIN, Apple

Pay, Android Pay, swipe and contactless

payments

* Bluetooth connectivity can only be used to set up

a PAX Wi-Fi Base Station, where the Wi-Fi is then

used

• Serve more customers quicker with

high-speed printing

• Ergonomic to hold, lightweight and easy to use

with an all-new user-friendly interface

• Online reporting as standard - log in

to view your transaction data or schedule email

reports

• Ability to break down transactions at the

employee level

• Plug and play - we like to make payments easy

We’re happy to provide you with more details,

support and information about this guide.

Please get in touch using the contact details on

this guide.

Step 1

Terminal overview

Please ﬁnd an overview of the A920 terminal’s external features.

Contactless reader

Forward-facing

camera/scanner

Volume down

Charging port

Card swipe

Volume up

Power button

Chip (ICC) card reader

Step 1

Battery compartment

release

Camera/scanner

Serial number

Receipt release

catch

Step 1

Volume down

Battery

Charge point

SIM slot

Icon overview

Please ﬁnd below an overview of the A920 terminal's icon display symbols.

Battery fully charged

Step 2

Battery charging

Battery issue - contact support

Wi-Fi connection present

(example shows 75% signal strength)

Cellular connection present

(example shows 75% signal strength)

Cellular connection present

(no Internet connection available)

No cellular connection present

Contactless reader

Insert card

Card inserted

Number of stored transactions

Installing receipt roll

You can install your A920 receipt roll quick and

easily using this guide. Carefully lift the release

catch on the terminal's receipt compartment.

Step 3

Once you've opened the compartment, place

the receipt roll provided with your paper

extending from underneath the roll, leaving

1cm exposed and then close the cover.

Your receipt roll is now loaded

and ready to use.

1 2

3 4

The ‘Launcher’ is displayed once your A920 has

completed its start-up process. It allows users

to conﬁgure Wi-Fi or cellular settings items

before loading the Payment application.

Step 4

A920 Launcher

Info bar

Day and date

Load button

We support connections to 2.4Ghz and 5Ghz

Wi-Fi networks that can be programmed with

multiple network conﬁgurations for devices in

more than one location.

Step 5

Select the menu icon

on the primary DNA

Payments Launcher

screen and choose

Wi-Fi Settings.

The Wi-Fi module will

default as disabled,

as shown by the oﬀ

message in the

header bar. To

enable Wi-Fi, press

the screen's slider on

the right-hand side.

Setting up Wi-Fi

We'll always treat Wi-Fi as the primary

connection type, where present, with the

cellular connection used as a backup.

To conﬁgure the Wi-Fi connection, follow the

below steps.

TIP

Wi-Fi and SIM conﬁguration uses the underlying Android Operating System interface, so several of

the following screens may be familiar if you've used an Android device before. However, the screens

may diﬀer in colour or other minor ways between Android versions. The underlying options are

always the same, though.

Setting up Wi-Fi (continued)

Step 5

The terminal will scan

for available

networks and will

display a list after a

moment.

Choose the network

required and enter

the password when

prompted.

When complete,

press Connect.

The connection

process will then

start.

After a moment, the

terminal will

complete the

connection using

DHCP and return to

the Wi-Fi menu

showing a status of

Connected against

the chosen network.

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