QUICK START GUIDE
HIGH-DEFINITION VIDEO PROCESSOR & HUB
Unpack the box
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Remove the components and iScan VP30 from the box.
Save the packing materials in case you need them later.
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Remove the documentation for important information.
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Register online at www.dvdo.com/register
Notice: The information contained on this Quick Start card, including but not limited to any product specications, is subject to change without notice.
Check the components
• iScan VP30 Audio/Video Processor
• Universal 6V@5A AC to DC Power Converter
• Removable Power Cord
• Remote Control with two AAA batteries
• Product Manual
If any items are missing or damaged, please notify your dealer immediately.
1. What should I do if the front panel display (FPD) of my
iScan VP30 is showing an error message?
If the iScan VP30 does not boot correctly, you may get an error message.
Performing a hard reset of the iScan should clear any memory errors and
reboot the unit to its factory default (480p digital RGB 4:4:4 out). If you
still get an error message after performing a hard reset, contact our
Technical Support department for assistance.
a. Performing a hard reset of the iScan using the remote control:
• Press the Conguration button on the remote control until
the FPD reads ‘Conguration / Factory Default’
• Press the Enter button. The FPD will read ‘No’
• Press the Up button. The FPD will read ‘Yes’
• Press the Enter button. The iScan will reboot to its factory
default.
b. Performing a hard reset of the iScan using the buttons on the front panel:
• Unplug the power from the back of the iScan
• Press the Menu and Exit buttons simultaneously while
plugging the power back into the iScan.
2. What should I do if the picture is green when I use the analog
output of my iScan VP30?
A green picture usually means that a component video signal is being sent
to the RGBHV input of a display. Follow the instructions to set up your iScan
to work with a display with an RGBHV input.
3. Why is the blue Status LED blinking on the front panel
of my iScan VP30?
The Status LED on the iScan VP30 will blink blue if the iScan is processing an
HDCP protected signal on its HDMI inputs and it is unable to authenticate with
the display. Verify that your display is HDCP-compliant. If your display is not
HDCP-compliant then you will need to use the component connections from
your source and from your iScan to your display. If your display is HDCP-
compliant, then verify that the ‘HDCP Mode’ is set to ‘On’ in the ‘Input Adjust’
and ‘Output Setup’ menus. If the problem persists, check your cabling and
try new cables, if possible, or try cycling the power on your display or HDCP
source to force reauthentication between your display and source.
4. Will I lose the settings on my iScan VP30 if I update the software
version?
Currently, the iScan VP30 may lose its settings when a major software
update is performed. Please take note of your output settings before updating
your software.
Setup Questions?
Check our website at www.dvdo.com/setup or contact
us directly at help@dvdo.com or by phone at:
866.423.3836, extension 333
(Monday - Friday, 9 am to 5 pm PST)
DVDO Home Theater Products
by Anchor Bay Technologies, Inc.
300 Orchard City Drive, MS 131
Campbell, California 95008
Troubleshooting
