Edge DataMax Einrichtungshandbuch
2 May 2017 TIP-2017-083 1
©2017 Abbott Jewelry Systems, Inc.
DataMax Tag Printer Setup and
Troubleshooting
Table of Contents
Introduction...................................................................................................................................................2
Installation.....................................................................................................................................................2
Software ....................................................................................................................................................2
Hardware...................................................................................................................................................2
Installing with a Parallel Cable .................................................................................................................2
Installing with a USB Cable......................................................................................................................3
Calibration.....................................................................................................................................................4
Troubleshooting............................................................................................................................................5
DataMax Tag Printer Setup and Troubleshooting
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©2017 Abbott Jewelry Systems, Inc.
Introduction
This document includes quick install directions for using the Datamax E-Class 4203 tag printer.
Installation
Software
There is no need to install the Datamax software included on the CD at this time (see USB section).
Doing so may create conflict in using the printer with The Edge.
Hardware
The tag printer can be connected using either a parallel cable or a USB cable. There is no functionality
difference between the two.
Installing with a Parallel Cable
1. Connect the tag printer to your computer with the parallel cable.
2. Open The Edge and select Administrative ► Configuration.
3. Find the Tag Printer 1 settings and the Tag Printer option.
4. Use browse (button with three dots) to locate and select LPT1.
5. Select OK.
6. Set Tag Printer Type to Datamax.
7. Select OK. Options should look like one of these:
DataMax 4203 (String)
DataMax Tag Printer Setup and Troubleshooting
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©2017 Abbott Jewelry Systems, Inc.
DataMax 4203 (Dumbbell) (With Black Mark)
8. Select OK to exit the Configuration window.
9. Restart The Edge.
Installing with a USB Cable
1. Insert the included Datamax Install CD, but do not run any of the software on it.
2. Connect the tag printer to your computer with the USB cable.
3. Once connected, the Found New Hardware Wizard will appear. Choose the “Yes, this time
only” option and select Next.
4. The Hardware Wizard will now search your computer (and CD-ROM) for the tag printer driver.
It may prompt you to select a printer, if so, select Datamax E-Class 4203 and continue
selecting Next until it is finished.
5. Open The Edge and select Administrative ► Configuration.
6. Find the Tag Printer 1 settings and the Tag Printer option.
7. Use browse (button with three dots) click Select USB printing support…
8. Set Tag Printer Type to Datamax.
9. Select OK. Options should look like one of these:
DataMax 4203 (String)
DataMax Tag Printer Setup and Troubleshooting
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©2017 Abbott Jewelry Systems, Inc.
DataMax 4203 (Dumbbell) (With Black Mark)
10. Select OK to exit the Configuration window.
11. Restart The Edge.
NOTES!
Each time the printer is powered on, it will feed a few blank tags to calibrate the tag position.
These blank tags are effectively wasted. There is not a way to prevent this behavior, but you can
avoid it by not powering down the printer.
Before the Datamax E-Class 4203 printer can be used with The Edge, it must be physically
programmed to certain specifications. If this printer was purchased from Abbott Jewelry Systems,
then the programming has already been done. If purchased from a third party vendor, please
contact our Support Department for programming assistance.
Calibration
Calibration may need to be done periodically, especially when tag rolls or ribbons are replaced. You
must auto-calibrate when changing media type such as changing from dumbbell to long tail.
To calibrate:
1. Hold F3 and power printer ON. Release F3 when Paused lights goes out. You are now in calibration
mode.
2. Press F1 to calibrate printer. Ten inches of tags will print; they will be wasted but that’s unavoidable.
Datamax will verify success by one the following blink sequences.
3. Paused light will blink five times indicating successful calibration. The Fault light will blink three
times if it is an unsuccessful calibration.
4. Press F1+F3 to save changes and return to normal mode.
5. Press F1+F3 again to align tags for printing.
6. Press F2 (feed) which will sense the gap and advance a few tags.
7. Press F2 again; the printer should pull tags back and one forward.
8. Now the tag printer should be ready to print.
If you’ve made a mistake or wish to discard your changes and return to previous calibration, turn off your
printer before pressing F1+F3.
DataMax Tag Printer Setup and Troubleshooting
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©2017 Abbott Jewelry Systems, Inc.
Troubleshooting
Problem: Error Opening Port
Solution: The printer was disconnected or unplugged the printer. It must be reconfigured.
1. Check the cables.
2. Go to Administrative ► Configuration ► Tag Printer Settings ► Port Number.
3. Expand it and select Test Ports. Available devices will appear. Select the device you have.
Unavailable devices are grayed-out.
Or
4. If the printer is open and the ribbon carriage is released, you must reload the printer settings. Or after
reload ribbon or tags. To reload the settings:
a. Turn the printer off then back on.
b. After the Pause light goes out, press the Feed button one time.
Problem: When printing tag, the Fault light is on.
Solution: Check the ribbon and the tags how they are loaded. See images below.
DataMax Tag Printer Setup and Troubleshooting
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©2017 Abbott Jewelry Systems, Inc.
After verifying these settings and still doesn’t work then the printer will need to be calibrated as described
above. Or Search on Youtube.com using keyword: Calibrating Datamax 4203 printer.
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