EERO FOR SERVICE PROVIDERS
CONFIDENTIAL 7
Gateway Setup Issues
If the issue requires manual setup of a network, follow the steps below to create the network
on behalf on the customer.
1. Plug in the gateway eero
a. Connect the modem to any ethernet port on the gateway eero using
an ethernet cable
b. Connect power to both the modem and gateway eero
c. Make sure the gateway eero’s status LED flashes blue before
continuing to the next step
2. Add the gateway eero
a. This is done by inputting the 16 character eero serial number
b. Assign a location by using the drop down menu or entering a custom
location
3. Set the customer’s SSID and network password
a. Please advise the customer to change the password after setup for
security purposes
4. Add more eeros if needed and finish network setup
How to create a network in RNM
