EFI EB-32 Montage- und Wartungsanleitung
Printer Controller EB-32
Installation and Service Guide
A guide for service technicians
Replacement parts and specifications are
subject to change. For a current parts list,
contact your authorized service/support center.
45121967
16 December 2013
© 2013 Electronics For Imaging
This documentation is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in
any form or by any means for any purpose without express prior written consent from Electronics For Imaging (“EFI”), except
as expressly permitted herein. Information in this documentation is subject to change without notice and does not represent a
commitment on the part of EFI. The documentation is further covered by “Legal Notices” distributed with this product. The
documentation may be provided in conjunction with EFI Software (“Software”) and any other EFI product described in the
documentation. The Software is furnished under license and may only be used or copied in accordance with the terms of the
EFI Software End User License Agreement, which can be found in the “Legal Notices” distributed with this product.
CONTENTS 3
CONTENTS
INTRODUCTION 9
Document conventions 9
About the EB-32 9
How the EB-32 operates 9
Before you service the EB-32 10
Tools you will need 10
Precautions 11
Creating an electrostatic discharge (ESD) safe environment 12
INSTALLING HARDWARE 14
About the installation process 14
Checking the customer site 16
Setting customer expectations 17
Unpacking the EB-32 18
Connecting the EB-32 19
Configuring a static IP address for the EB-32 21
Completing installation and starting up 22
CONTENTS
CONTENTS 4
USING THE EB-32 23
EB-32 control panel 23
Activity light 23
Buttons 24
Functions menu 24
Using the copier touch panel 25
Main tab 25
PrintMe tab 25
Job List tab 25
Tools tab 26
Scan tab 26
Fiery tab 26
Printing EB-32 pages 28
Network Status LEDs 29
FieryBar 30
Messages 30
Activity light 30
Commands 31
About Configure 32
Starting, shutting down, restarting, and rebooting 33
REPLACING PARTS 37
Overview 37
EB-32 diagrams 38
Accessing internal components 44
Shutting down the system 44
Opening the EB-32 44
CONTENTS 5
Removing and replacing EB-32 components 48
Copier interface board 49
User Interface Board 50
Motherboard 52
Verifying new motherboard installation and transferring options 61
Replacing parts on the motherboard 63
DIMM(s) 64
CPU and CPU cooling assembly 65
Chassis fan 69
Power supply 70
Hard disk drive 73
DVD drive 77
Restoring and verifying functionality after service 79
INSTALLING SYSTEM SOFTWARE 80
Before you install system software 80
Changing the factory default language 82
Backing up the system configuration 82
Restoring the system configuration 83
Fiery System Restore 84
Installing system software 86
Updating EB-32 system and user software 89
Before updating the EB-32 89
System updates 90
Check for Product Updates (Software Downloads Site) 92
Remote Desktop 94
CONTENTS 6
TROUBLESHOOTING 95
Troubleshooting process 95
Preliminary on-site checkout 95
Checking external connections 96
Checking internal components 97
Inspecting the system 98
Normal startup sequence 103
Error messages and conditions 104
SPECIFICATIONS 115
Hardware features 115
Physical specifications 115
Networking and connectivity 116
User software 116
Safety and emissions compliance 116
INDEX 117
LIST OF FIGURES 7
LIST OF FIGURES
FIGURE 1: Space requirements 16
FIGURE 2: Affixing the decal to the copier 18
FIGURE 3: Straight-through and crossover Ethernet cables 20
FIGURE 4: EB-32 control panel 23
FIGURE 5: FieryBar 30
FIGURE 6: EB-32 front panel 38
FIGURE 7: EB-32 connector panel 39
FIGURE 8: Internal side view of the EB-32 40
FIGURE 9: Exploded view of EB-32 components 41
FIGURE 10: Data cable connections inside the EB-32 42
FIGURE 11: Power cable connections inside the EB-32 43
FIGURE 12: Removing/replacing the side panel 45
FIGURE 13: Removing/replacing the top panel 46
FIGURE 14: Removing/replacing the front panel 47
FIGURE 15: Copier interface board 49
FIGURE 16: Diagram of the User Interface Board (front and back) 50
FIGURE 17: Removing/replacing the User Interface Board 51
FIGURE 18: Motherboard battery 53
FIGURE 19: Cable connections for power button 54
FIGURE 20: Diagram of the EB-32 motherboard 55
LIST OF FIGURES
LIST OF FIGURES 8
FIGURE 21: Removing the motherboard from the chassis 57
FIGURE 22: Removing or replacing a DIMM 64
FIGURE 23: CPU cooling assembly 65
FIGURE 24: Removing the CPU cooling assembly 66
FIGURE 25: Removing/replacing the CPU 67
FIGURE 26: Locating the flat corner of the CPU socket 68
FIGURE 27: Removing/replacing the chassis fan 69
FIGURE 28: Removing/replacing the power supply 71
FIGURE 29: Removing/replacing the hard disk drive bracket 74
FIGURE 30: Removing/replacing the hard disk drive from the hard disk drive bracket 75
FIGURE 31: Removing/replacing the DVD drive bracket 77
FIGURE 32: Removing/replacing the DVD drive 78
FIGURE 33: Software Download Site example (page varies by product) 93
INTRODUCTION 9
INTRODUCTION
This document includes information about servicing the Printer Controller EB-32, which is
referred to in this document as the “EB-32.”
Document conventions
NOTE:The NOTE format highlights important messages and additional information.
The WARNING icon indicates a warning concerning operations which, if not performed
correctly, may lead to death or injury. To use the EB-32 safely, always pay attention to
WARNING icons and messages.
The CAUTION icon indicates a caution concerning operations which, if not performed
correctly, may lead to injury. To use the EB-32 safely, always pay attention to CAUTION
icons and messages.
The IMPORTANT icon indicates operational requirements and restrictions. To operate the
EB-32 correctly and avoid damage to the EB-32 or other property, always pay attention to
IMPORTANT icons and messages.
About the EB-32
The EB-32 adds computer connectivity and highly efficient PostScript and PCL printing
ability to the Pro 8120S/8110S/8100S.
With the EB-32, customers can use the copier as a PostScript printer and scanner. Once it is
connected to the copier through the network, customers can print to the EB-32 from
supported client computers on the network.
The EB-32 ships with software preinstalled so that customers can use it immediately.
However, as part of servicing the EB-32, you may need to reinstall software.
How the EB-32 operates
When a customer prints, the motherboard and copier interface board process image data.The
copier interface board is a custom board and allows the EB-32 to communicate with the
copier. The CPU controls the transfer of image data to and from the motherboard and runs
the PostScript interpreter. DIMMs hold image data during printing.
The interpreter rasterizes the page description file and compresses the image pattern into
memory using compression technology. The interpreter outputs the compressed raster data
through the image frame buffer memory to the copier interface board. The raster data is sent
to the copier, which then renders the image on paper at maximum speed.
INTRODUCTION 10
Before you service the EB-32
Before you service the EB-32, it is strongly recommended that you make sure that you have
the required tools (page 10) and carefully review all precautions.
Also, keep in mind that the most common cause of a hardware problem is a faulty or loose
connection. Before you replace an expensive component, check internal and external
connections.
Tools you will need
To install or service the EB-32, you will need the following tools and parts:
• ESD wrist grounding strap and antistatic mat
• Flathead screwdriver
• #0, #1, and #2 Phillips head screwdrivers
• Needlenose pliers
• EB-32 documentation, including the customer media pack and any related
service bulletins
Avoid touching magnetic tools to storage media such as hard disk drives. Contact between
magnetic tools and magnetic storage media may result in data corruption.
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