Electrolux EWF1497HDW2 Betriebsanleitung

WARNING!

Make sure that the

temperature is more than 0

°C before you use the

appliance again.

The manufacturer is not

responsible for damages

caused by low temperatures.

TROUBLESHOOTING

WARNING!

Refer to Safety chapters.

13.1 Introduction

The start of the appliance does not occur

or it stops during operation.

First try to find a solution to the problem

(refer to the table). If not, contact the

Authorised Service Centre.

With some problems, the acoustic

signals operate and the display shows

an alarm code:

• - The appliance does not fill with

water properly.

• - The appliance does not drain

the water.

• - The appliance door is open or

not closed correctly. Please check the

door!

If the appliance is

overloaded, remove

some items from the

drum and/or keep

pressed the door and

push the Start/Pause

button at the same time

until the indicator

stops flashing (see the

picture below).

• - The mains supply is unstable.

Wait until the mains supply is stable.

• - No communication between

electronic elements of the appliance.

Switch off and switch on again.

WARNING!

Deactivate the appliance

before you do the checks.

ENGLISH

13.2 Possible failures

Problem Possible solution

The programme does

not start.

Make sure that the mains plug is connected to the mains

socket.

Make sure that the appliance door is closed.

Make sure that there is not a damaged fuse in the fuse

box.

Make sure that the Start/Pause has been pressed.

If the delay start is set, cancel the setting or wait for the

end of countdown.

Deactivate the Child Lock function if it is on.

The appliance does not

fill with water properly.

Make sure that the water tap is open.

Make sure that the pressure of the water supply is not too

low. For this information, contact your local water authority.

Make sure that the water tap is not clogged.

Make sure that the filter of the inlet hose and the filter of

the valve are not clogged. Refer to “Care and cleaning”.

Make sure that the inlet hose has no kinks or bends.

Make sure that the connection of the water inlet hose is

correct.

The appliance does not

fill with water and drain

immediately.

Make sure that the drain hose is in the correct position. The

hose may be too low.

The appliance does not

drain the water.

Make sure that the sink spigot is not clogged.

Make sure that the drain hose has no kinks or bends.

Make sure that the drain filter is not clogged. Clean the fil‐

ter, if necessary. Refer to 'Care and cleaning'.

Make sure that the connection of the drain hose is correct.

Set the drain programme if you set a programme without

drain phase.

Set the drain programme if you set an option which ends

with water in the tub.

The spin phase does

not operate or the

washing cycle lasts lon‐

ger than usually.

Set the spin programme.

www.electrolux.com

Problem Possible solution

Make sure that the drain filter is not clogged. Clean the fil‐

ter, if necessary. Refer to 'Care and cleaning'.

Adjust manually the items in the tub and start the spin

phase again. This problem may be caused by balance

problems.

There is water on the

floor.

Make sure that the couplings of the water hoses are tight

and there is not water leakages.

Make sure that the drain hose have no damages.

Make sure you use the correct detergent and the correct

quantity of it.

You cannot open the

appliance door.

Make sure that the washing programme is finished.

Set the drain or the spin programme if there is water in the

drum.

Make sure that the appliance receives electrical power.

This problem may be caused by a failure of the appliance.

Contact the Authorised Service Centre. If you need to open

the door, please read carefully «Emergency door opening».

The appliance makes

an unusual noise.

Make sure the levelling of the appliance is correct. Refer to

'Installation'.

Make sure that the packaging and/or the transit bolts are

removed. Refer to 'Installation'.

Add more laundry in the drum. The load may be too small.

The cycle is shorter

than the time displayed.

The appliance calculates a new time according to the laun‐

dry load. See the ‘Consumption Values’ chapter.

The cycle is longer than

the time displayed.

An unbalanced laundry load increases the duration time.

This is a normal behaviour of the appliance.

The washing results are

not satisfactory.

Increase the detergent quantity or use a different deter‐

gent.

Use special products to remove the stubborn stains before

you wash the laundry.

Make sure that you set the correct temperature.

Decrease the laundry load.

You cannot set an op‐

tion.

Make sure that you press only the wanted button(s).

ENGLISH

After the check, activate the appliance. The programme continues from the point of

interruption.

If the problem occurs again, contact the Authorised Service Centre.

If the display shows other alarm codes. Deactivate and activate the appliance. If the

problem continues, contact the Authorised Service Centre.

14. EMERGENCY DOOR OPENING

In case of power failure or appliance

failure the appliance door remains

locked. The washing programme

continues, when the power is restored. If

the door remains locked in case of

failure, it is possible to open it using the

emergency unlock feature.

Before opening the door:

www.electrolux.com

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