Enphase Envoy Communications Gateway Bedienungsanleitung

EnvoyTM Communications Gateway

Quick Install Guide

Before using this guide, read and follow all warnings and instructions in the Envoy Communications Gateway

Installation and Operation Manual at: http://www.enphase.com/support/downloads. You may then use this guide as a

quick reference during installation and setup of the Envoy.

Afﬁx the Serial Number Label to the Map

The following diagram of the Envoy and its connections shows the serial number label near the left

mounting bracket. Peel this label from the Envoy and afﬁx it to the installation map.

button

Ethernet cable

to broadband

router AC power cord

for wall-mounting,

route AC power cord

and Ethernet cable

through cable channel Note: You can ﬁnd an installation

map at the back of the Enphase

microinverter manual.

Envoy Communications Gateway Quick Install Guide

https://enlighten.enphaseenergy.com.

Connect Ethernet and Power Cables

UÊ Plug the Ethernet cable into the

Ethernet port on the Envoy.

UÊ Plug the other end of the cable into a

port on the broadband router.

UÊ Plug the Envoy’s AC cord into a

dedicated wall outlet.

Ethernet cable

Do not plug the Envoy

into a power strip, surge

protector , or

uninterruptable power

supply (UPS). These

devices impede power

line communications.

Note: Do not permanently mount

the Envoy until you complete the

Communication Check in step 6.

Find a Location for the Envoy

Locate an electrical outlet close to the load

center. Place the Envoy so that its AC cord

can reach this outlet.

enter system data

enter the Envoy

serial number

AC load

center

Envoy

AC power

cord

broadband

router

Envoy

Warning: Do not remove power from

the Envoy if the LCD displays:

“Upgrading. . . Do Not Unplug.”

5Add Power Line Communication Bridges

(optional)

Use the included power line communication

bridges if the Envoy needs to be located away

from the broadband router.

UÊ Plug one of the bridges into the same AC

socket as the broadband router and attach an

Ethernet cable to the bridge.

UÊ Plug the other bridge into an AC socket near

the Envoy and attach the Ethernet cable to the

bridge.

UÊ Reapply power to the Envoy to force it to

refresh its IP address.

broadband

router

Envoy

Power line

communication

bridges

7Mount the Envoy to the Wall (optional)

You can wall-mount the Envoy or place it on a

table top.

UÊ Use two #8 drywall screws or wall anchors

(not included) to mount the Envoy to the

wall. Maximum screw head diameter is

0.889 cm (0.35 inches).

Note: Ensure that you have completed

a Communication Check showing three

bars or more before permanently mount-

ing the Envoy. If the level is lower, the

Envoy might need to be relocated.

6Check the Envoy’s Progress

a. Assess Internet Connection

UÊ Look for the + Web indica-

tion. If it does not appear

within 15 minutes after con-

necting to the broadband

router, see Troubleshooting

aon back.

b. Check Device Count

An automatic device scan will detect the

microinverters.

UÊ Check that the Envoy LCD shows a com-

plete device count after about 30 minutes.

If it does not, see Troubleshooting band

con back.

[]

Level

+Web

c. Assess Power Line Communications

UÊ Wait until the Priority New Device Scan

is complete (Priority Scan is Active will

no longer be shown on the LCD).

UÊ Press and hold the Envoy menu but-

ton. Release it when the LCD window

displays Enable Communication Check.

The Communication Check will run for

20 minutes.

UÊ Note the number of bars shown in the

Communication

Check. If fewer than

three bars are shown,

see Troubleshooting

don back.

View System Performance in Enlighten

If you have not done so already, log in to

Enlighten to view site data.

Enphase Energy Customer Support: support@enphaseenergy.com or 877-797-4743

140-00027 Rev 03

8Build the Virtual Array in Enlighten

Use Array Builder to create the virtual array in

Enlighten using the installation map as your

reference.

Refer to the Enphase microinverter

installation and operation manual for

information on microinverter installation

and commissioning.

Troubleshooting

Internet Connection Issue

If, after 15 minutes, you see -Web instead of

+Web, make sure that the broadband router is

operational. Check that other devices at the site

can access the Internet.

If the broadband router is operational, press and

hold the Envoy menu button and release it when

the LCD window displays Get New IP Address.

Wait for 15 minutes.

If this fails, unplug the Envoy, wait for 20 seconds,

and plug it back in. Wait 15 minutes for connection.

Device Detection Slow

If, after 30 minutes (longer for large installations),

the count of devices shown is fewer than the num-

ber of microinverters installed, or if the number of

bars is between zero and two, relocate the Envoy

to the power outlet closest to the load center.

Device Detection Stalled

If the number of bars is three or more, but

the Envoy has not detected all of the installed

microinverters within 60 minutes (longer for large

installations), contact Enphase Customer Support.

Power Line Communication Level is Low

If the number of bars is fewer than two as a result

of a communication check, relocate the Envoy to

the power outlet closest to the load center. (You

may also need to use power line communica-

tion bridges if the load center is remote from the

router).

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