Epson 7700p - PowerLite XGA LCD Projector Abmessungen

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EPSON PRODUCT SUPPORT BULLETIN

Date: 01/22/2001 Originator: KS

PSB #: PSB.2001.01.001 Authorization:

Reference: TI E00-23 Total Pages: 1

Product(s): PowerLite 7700p / PowerLite 8100i

Subject: Required Firmware Update – Instructions for Identifying Affected Projectors

This bulletin was created to inform Epson Resellers and Epson Customers of the need to

implement a firmware update for some of the early production PowerLite 8100i and PowerLite

7700p projectors.

Some of the initial release of PowerLite 8100i and PowerLite 7700p projectors may experience

difficulties with an apparent lamp failure after the first 500 hours of operation. It appears to be

cleared when the projector is powered down normally and the A/C power is disconnected from

the projector and reconnected. The projector will seem to operate normally for approximately

10 more hours at which time the projector may cease to function. Standard recovery

procedures will not restore projector function after this last failure.

Many projectors have already received the firmware update. These projectors, which were

produced in the year 2000, can be identified by the red dot on the serial number label for both

projector and carton box. The serial numbers for projectors produced in year 2000 will have

the number ‘0’ as the 5th digit from the left (e.g., CXN0008821A). All projectors produced from

the beginning of 2001 also have the updated firmware. These projectors can be identified by

the number ‘1’ as the 5th digit from the left in the serial number (e.g., CXN0110837A).

If you have a projector requiring the firmware update, please contact Epson Support for

assistance. Epson Resellers should use the Epson Reseller Support Line and Epson

Customers should use the support number listed on their Private Line cards.

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