EG_GenPac92c_995_UG_000_UK Page 3 / 43
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCO&GENER reserves the right to make any modifications.
CONTENTS
PRESENTATION............................................................................................................................................... 5
WARNING ......................................................................................................................................................... 6
COPYRIGHT AND DISCLAIMER...................................................................................................................... 6
1 REFERENCES ............................................................................................................................................... 7
1.1 REFERENCE DOCUMENTS ............................................................................................................................... 7
1.2 ABBREVIATIONS ............................................................................................................................................. 7
2 PACKING........................................................................................................................................................ 9
2.1 CONTENTS..................................................................................................................................................... 9
2.2 PACKING CASE ............................................................................................................................................... 9
2.3 MODEM LABELS............................................................................................................................................ 10
3 GENERAL PRESENTATION ....................................................................................................................... 11
3.1 DESCRIPTION............................................................................................................................................... 11
3.2 EXTERNAL CONNECTIONS ............................................................................................................................. 11
3.2.1 Connections ................................................................................................................................... 11
3.2.1.1 4-pin Micro Fit power supply connector..................................................................................11
3.2.1.2 RJ11 telephone connector...................................................................................................... 12
3.2.1.3 9-pin Sub HD female connector ............................................................................................. 12
3.2.1.4 USB connector ....................................................................................................................... 12
3.2.2 Cables............................................................................................................................................ 13
3.2.2.1 2-wire Micro FIT power supply cable...................................................................................... 13
3.2.2.2 Telephone cable ..................................................................................................................... 13
3.2.2.3 RS232 cable ........................................................................................................................... 14
3.2.2.4 USB 2.0 cable with type A male and type B male connectors ............................................... 14
4 CHARACTERISTICS AND SERVICES........................................................................................................ 15
5 USING THE MODEM ................................................................................................................................... 16
5.1 STARTING WITH THE MODEM ......................................................................................................................... 16
5.1.1 Configuring the modem.................................................................................................................. 16
5.1.2 Installation of the modem............................................................................................................... 17
5.1.2.1 Installing the modem on a RS232 COM port.......................................................................... 17
5.1.2.2 Installing the modem on a USB port....................................................................................... 17
5.1.2.3 Installing USB / Modem drivers .............................................................................................. 18
5.1.3 Verify communication with the modem via RS232 or USB............................................................ 25
5.1.4 Verify telephone communication with the modem ......................................................................... 25
5.1.4.1 Outgoing call to a telephone set............................................................................................. 26
5.1.4.2 Outgoing call to a modem....................................................................................................... 26
5.1.4.3 Incoming call........................................................................................................................... 26
5.1.5 Re-initialisation of the modem ....................................................................................................... 27
5.2 LED INDICATORS ......................................................................................................................................... 27
5.2.1 PWR............................................................................................................................................... 27
5.2.2 TXD and RXD ................................................................................................................................ 27
5.2.3 DCD ............................................................................................................................................... 27
5.3 MAIN AT COMMANDS (HAYES).................................................................................................................... 28
5.4 POWERING DOWN THE UNIT .......................................................................................................................... 29
5.5 UPDATING THE MODEM SOFTWARE ................................................................................................................ 29
6 TROUBLE SHOOTING................................................................................................................................. 30
6.1 RS232 (V24) COMMUNICATION PROBLEM ..................................................................................................... 30
6.2 "ERROR" MESSAGE .................................................................................................................................... 31
6.3 "NO DIALTONE" MESSAGE ......................................................................................................................... 31
6.4 "NO CARRIER" MESSAGE ........................................................................................................................... 32
6.5 "BUSY" MESSAGE........................................................................................................................................ 32
